CVS Pharmacy

The pharmacys customer service definitely needs improvement. I believe it was the assistant and not the pharmacist, however I am highly dissatisfied. I came here to pick up my flu medicine, already feeling lousy. One of my prescriptions wasnt available there and I asked her where I could get it and she was just rushing to get rid of me. She didnt give me anywhere, forcing me to call around until I found it. She didnt ask if I had questions about ge medicine I was able to purchase. She shoved my medicine at me through the drive through and hung up the phone before I could ask a question. Seemed rushed, which I understand, but still not acceptable. Horrible. Hope she isnt there the next time I need a prescription.
Dec 13th, 2017

At 9pm at location sat 8 2023 The stupid machine of check out was not scanning the lady was not at all friendly. Why could she not check out in the register? Dont you work in CVS to help when the machines are not scanning correctly your items. But no, wish you still wanted us to use the machine that was malfunctioning and was not really scanning our products. I told you that I prefer to use scan it because the machine was not scanning the products correctly. I wish the worker at that time you that the machine was not scanning my products, and either way she continued for us to use the machine that was giving us a hard time to stay where she couldve just gone to the register and get it for us like that we wouldnt have that situation happening. Not good customer service. I did tell her that can we just go to the register for her to scan it but she continued with the machine. I hope somebody in the HR department see the video. And you can judge that everything was scanned in the machine did not scan it. Everything was put in the bag, but the machine did not scan it correctly. ( maybe the machines need to be updated or maybe the customer service should I actually help the person in the counter to be scanned.
Apr 28th, 2023

CVS
Nov 6th, 2017

I dropped off a prescription and came back 4 different times, each time they had told me it was ready for pick up. Each time I arrived to pick it up, I was told it was not in stock and ultimately they LOST my prescription. It's unbelievable how a business which human lives depend on, is so careless and incompetent. I would feel much more comfortable getting my prescription filled at the circus. Do Not Go Here.
Apr 22nd, 2017

Jul 24th, 2016