Dallas, TX Van Rental Agency

They helped my family out during a difficult time.

No No No!!!

Absolute nightmare! Pick up took two hours, didnt get the SUV we reserved and paid for. Car had service lights on and on the way to the airport we filled it up with gas a ... more

Great place to rent a truck. The people are good here but the trucks sometimes have issue but you can take it to any nearby Penske place to swap it but it wastes your tim ... more

The process itself was great. Seemless. My rental car (for the price of what I paid to rent it for one day) was less than impressive. The inside had a funky smell, didnt ... more

Best service ever. I was hot and fustrated! This really sweet guy Jonathan had someone bring me a popsicle. He needs a raise. He did let me know they are closed Sunday

Bad customer service. Will not be returning and would not recommend to anyone.

Awesome company

Long long wait

Reserved car and received a message stating I needed to bring a DEBIT or credit card to pay for rental the day before but then at the time of rental I couldn't use my deb ... more

stole money from my account after I returned the truck

On the day of my move, a competitor moving company called me 10 minutes prior to scheduled pick up, that the truck we had reserved had not been turned in from the previou ... more

Customer service was great

Mr. Rodney and his wife Beatrice is were polite and very professional . I appreciated his ability to simply but effectively explain the process of picking up the uhaul a ... more

A plus given on food, value, service and environment

Service has improved tremendously. Also rented a truck and the employees there were great. Nice job

Outstanding service was greeted upon arrival the Manger was very polite and made my uhaul experience wonderful. I definitely rent there again also if you looking for a mo ... more

S***** a** customer service. Yes, not this one with the

I own a successful Vegan Restaurant (@ajs2go). I use Budget quite often Airport and off airport locations. I must say that this location is superb. The owner is amazing t ... more

Great customer service

Hit me with a $450 pet hair cleaning fee when I didn't even travel with a pet. Budget is TERRIBLE company to do business with. AVOID AVOID AVOID.

Good place

We use uhaul quite often for our business and this location is always the best - they always have the right size truck when needed and the staff is great.

Finally, a great experience with renting a truck which is rare! Jason goes above and beyond with customer service! He makes sure you're set to go from the start and you ... more

0 stars !!! I booked a 24 foot truck Got an email reservation. Clearly saying I should be there by 5 pm I arrived at 4.55. No truck available. We sorry. We have a sma ... more

Worst rental experience of my life. We had a confirmed reservation for noon on a Sunday. We arrived at 12:02 but the door was locked. 2 employees at the desk did not unlo ... more

Not a real car rental agency. This is a spam result that only searches other locations like Avis, etc. Same with 1car and Green Car. Same website, different color scheme. ... more

I made a reservation for one cost. Had to have someone pick up the truck for me. They tricked that person into thinking they HAD TO purchase insurance. My $220 rental wen ... more

UNETHICAL business practices and POOR Customer Service. Booked a rental for a week (Feb 24 - Mar 02) booking reference 47******US1. Received a confirmation and a re-confi ... more

Terrible This guy that works there , is consistently turning away black people with the proper payment and creditials . I watched him turn black people away from renting ... more

Their rental price is relatively lower than enterprise. This was my 4th rental with them and it was great

tried to rent one of the many vehicles on the lot only to be told to wait 30 minutes for a manager since the employee at the desk wasn't capable to rent out a vehicle. a ... more

You have been warned.

Our sales rep was deceitful about charges and fees. We were charged THREE TIMES the price we were originally quoted. We clarified over and over that we did not want renta ... more

Didn't get my $200 back

This is the absolute worst place to go to. Horrible service.

I rented from this hybrid Avis/Budget location a couple of times before with no serious issues. However, this recent time will be my last. After making an online reservat ... more

They are always changing the rules, for the longest I have always rented a truck or U-Haul with my debt card and now they won't unless you have a major credit card on fil ... more

Was skeptical about the location but the guy that was there is great with customers. Thanks for your help.

I was pleasantly surprised by the transparent pricing and absence of hidden fees with this car rental service. The rates were fair, and there were no unexpected charges a ... more

Everything is done quickly

Friendly service

Very slow service and you do not have guarantee to receive the car you had reserved

It was wonderful. It met our needs in everyway. We would use "WHEELIN IT" again.

Friendly staff and fast service. Thanks

This place sucks Ive been waiting to drop off mi trailer and nobody its here they are suppose to open at 11

Friendly service