Drybar - Dallas - Uptown

Overall the experience wasn’t welcoming at all. My stylist tried to make small talk and was nice enough, but the heat the curls were done at and the barrel used weren’t really the best way to achieve the style requested and my hair fell within two hours. I have wavy hair, it holds curls. 😖
Nov 10th, 2021

Horrible! The hairstylist was just SO RUDE. I didn’t see him smile once. Also he was very aggressive with my hair and hit my face with the brush and didn’t even apologize.
Nov 8th, 2021

Awesome! Patricia made my hair gorgeous! A wonderful experience. You should go here.
Nov 3rd, 2021

My usual experience at Dry Bar is relaxing. Today, September 29, 2021, however, my experience started off very wrong. A hairstylist named Dawn greeted me rudely. When I sat down at her station, I asked if I should take off my loop earrings. Her retort was, "I'm doing your hair, not your earrings." I let that go even though I could tell she had a bad attitude, giving her the benefit of the doubt that maybe, just maybe, she was joking. I took off my earrings and started removing a rubber band around my hair. She said, "I need to turn you around to see this mirror and we can take care of all of that later." She turned me around to face the mirror, and asked me how I would like my hair. I told her that I would like beachy waves. She then asked if I wanted any products, for which I told her I didn't like a lot of products. She then asked well, which products, I kind of pointed to one (since no one has ever asked which products they should use) and told her you can use that. She said, like a drop? I looked at her like she was crazy. She then asked, which side would you like your hair parted, in a very rude manner. I pointed to the side I wanted the part on. She then went into a ramble describing the part, upper, blah, blah, blah, I don't know. I said just part it on my left side, it doesn't really matter where. She walks me to the bowls and says, "sit anywhere." Again, in an extremely rude manner. I sat at a bowl and took out the foot rest. She made sure I was comfortable at the bowl and starts grabbing my hair as though it's detached from my head. I told her, "I'm tender headed so please be gentle." She continued pulling my hair. She said your hair is tangled so I'm going to have to get this tangle in the back out first. With her pulling my hair already, I got up and said, "You need to chill. Get me someone else because you are upset about something and I've never been treated like this." She told me that I was the one with the problem and told me that I had a problem as soon as I walked in. I told her, I was relaxed when I walked in. I told her I wanted someone else and she said, yes you need to get someone else. Nicole, the regional manager, came over and saved the day. I can't believe, however, I was never offered a comp. After the stress, I free blow dry was warranted. Service: Hairstyling
Oct 8th, 2021

Jun 20th, 2021