Bonsai Paper Co.

Permanently Closed

Chamber Rating

4.8 - (38 reviews)
36
0
0
0
2
Read Our 38 Reviews

Chamber Rating

4.8 - (38 reviews)
36
0
0
0
2
  • Jennifer Lyon

    Exceptional Customer Service Experience with Bonsai Paper Co. I recently had the pleasure of speaking with Lowell from Bonsai Paper Co. over the phone, and I must say, the experience was nothing short of outstanding. Lowell's personable and friendly demeanor immediately put me at ease, making the entire interaction enjoyable from start to finish. I was faced with the dilemma of finding a personalized card for a special occasion, and Lowell went above and beyond to provide me with an amazing solution. His knowledge of the products and willingness to assist in finding the perfect card truly stood out. It's refreshing to encounter someone who not only answers the phone promptly but also takes the time to understand the customer's needs and actively works towards finding solutions. Even though I haven't had the opportunity to visit the store in person, my positive phone experience has undoubtedly put Bonsai Paper Co. on my to-do list. Lowell's expertise and commitment to customer satisfaction have left a lasting impression, making me eager to explore the store and discover more of the unique offerings they have. In a world where personalized customer service can be a rare find, Bonsai Paper Co. and Lowell have demonstrated a commitment to excellence. Their dedication to providing not only a product but a tailored and enjoyable shopping experience is commendable. I look forward to visiting the store and experiencing firsthand the quality and personalized service that Bonsai Paper Co. undoubtedly delivers.
    Nov 24th, 2023

  • Kayla Sousa

    By far, this was my favourite store experience at the Galleria Mall. While visiting from Canada, the staff person there made my colleague and I feel super welcome. He chatted with us about his recommendations for places to see in Texas and throughout America, he shared some travel experiences of his own too, and he let us know all about a Canadian artist we could support when we got back home. I was blown away! He didn't pressure us at all to buy anything that exact moment - he just wanted to share info with us. I was so impressed with how awesome a soul he was that I fully meant to return before leaving just to buy something out of pure thanks. Unfortunately, time escaped me and I forgot, so I sincerely hope that he might see this one day and know that I'm grateful to him for providing such a welcoming vibe. The store itself was also adorable with a wide assortment of cards and journals. When I visited, there was also a Guest Services rep who makes the rounds occasionally and he was just as friendly as the Bonsai staff person. Really, my whole time at the mall was pretty pleasant... aside from just one rude worker at an ice cream shop, everyone else there was friendly, but it was this store in particular that remained totally unmatched. I know they weren't meaning to represent all of Dallas or anything, but they certainly showed us the best the city can offer :) I really hope the store does well in years to come and can expand to more locations. And I hope that awesome staff person has the most amazing time during his next trip to Japan. May he always be made to feel as welcome as he made us feel.
    Oct 1st, 2023

  • mario ramirez

    Best customer experience. Lowell was fantastic. 10/10 recommend.
    Aug 28th, 2023

  • Jacob Bishop

    Wonderful store! Top notch customer service and really great unique cards!!! Great place to look for gifts for any special occasion!
    Aug 7th, 2023

  • Judith Orta

    Cutest store ever! Anytime I need to arrange a gift, this place is my first stop
    Aug 5th, 2023

Read Our 38 Reviews

About
Bonsai Paper Co.

Bonsai Paper Co. is located at 13350 Dallas Pkwy Suite 3560 in Dallas, Texas 75240. Bonsai Paper Co. can be contacted via phone at 214-699-1869 for pricing, hours and directions.

Contact Info

  •   214-699-1869

Questions & Answers

Q What is the phone number for Bonsai Paper Co.?

A The phone number for Bonsai Paper Co. is: 214-699-1869.


Q Where is Bonsai Paper Co. located?

A Bonsai Paper Co. is located at 13350 Dallas Pkwy Suite 3560, Dallas, TX 75240


Q How is Bonsai Paper Co. rated?

A Bonsai Paper Co. has a 4.8 Star Rating from 38 reviewers.

Ratings and Reviews
Bonsai Paper Co.

Overall Rating

Overall Rating
( 38 Reviews )
36
0
0
0
2
Write a Review

Jennifer Lyon on Google

image Exceptional Customer Service Experience with Bonsai Paper Co.
I recently had the pleasure of speaking with Lowell from Bonsai Paper Co. over the phone, and I must say, the experience was nothing short of outstanding. Lowell's personable and friendly demeanor immediately put me at ease, making the entire interaction enjoyable from start to finish.
I was faced with the dilemma of finding a personalized card for a special occasion, and Lowell went above and beyond to provide me with an amazing solution. His knowledge of the products and willingness to assist in finding the perfect card truly stood out. It's refreshing to encounter someone who not only answers the phone promptly but also takes the time to understand the customer's needs and actively works towards finding solutions.
Even though I haven't had the opportunity to visit the store in person, my positive phone experience has undoubtedly put Bonsai Paper Co. on my to-do list. Lowell's expertise and commitment to customer satisfaction have left a lasting impression, making me eager to explore the store and discover more of the unique offerings they have.
In a world where personalized customer service can be a rare find, Bonsai Paper Co. and Lowell have demonstrated a commitment to excellence. Their dedication to providing not only a product but a tailored and enjoyable shopping experience is commendable. I look forward to visiting the store and experiencing firsthand the quality and personalized service that Bonsai Paper Co. undoubtedly delivers.


Kayla Sousa on Google

image By far, this was my favourite store experience at the Galleria Mall. While visiting from Canada, the staff person there made my colleague and I feel super welcome. He chatted with us about his recommendations for places to see in Texas and throughout America, he shared some travel experiences of his own too, and he let us know all about a Canadian artist we could support when we got back home. I was blown away! He didn't pressure us at all to buy anything that exact moment - he just wanted to share info with us. I was so impressed with how awesome a soul he was that I fully meant to return before leaving just to buy something out of pure thanks. Unfortunately, time escaped me and I forgot, so I sincerely hope that he might see this one day and know that I'm grateful to him for providing such a welcoming vibe. The store itself was also adorable with a wide assortment of cards and journals. When I visited, there was also a Guest Services rep who makes the rounds occasionally and he was just as friendly as the Bonsai staff person.
Really, my whole time at the mall was pretty pleasant... aside from just one rude worker at an ice cream shop, everyone else there was friendly, but it was this store in particular that remained totally unmatched. I know they weren't meaning to represent all of Dallas or anything, but they certainly showed us the best the city can offer :) I really hope the store does well in years to come and can expand to more locations. And I hope that awesome staff person has the most amazing time during his next trip to Japan. May he always be made to feel as welcome as he made us feel.

Business Response on Google Dec 17th, 2023
Hi, Kayla! Thank you so much for your kind words and for your feedback. It was great to chat with you! I am so happy to hear that you loved your experience at Bonsai Paper Co. We would be honored to help you out again and hope to see you back in-shop soon next time you're in Dallas! We have moved to NorthPark Center on Level 2 next to See’s Candies and would love to see you there!

mario ramirez on Google

image Best customer experience. Lowell was fantastic. 10/10 recommend.

Business Response on Google Jan 6th, 2024
Hi, Mario! Thank you so much for your kind words and for your feedback. I am so happy to hear that you loved your experience at Bonsai Paper Co. We would be honored to help you out again and hope to see you back in-shop soon! We have moved to NorthPark Center on Level 2 next to See’s Candies and would love to see you there!

Jacob Bishop on Google

image Wonderful store! Top notch customer service and really great unique cards!!! Great place to look for gifts for any special occasion!

Business Response on Google Jan 2nd, 2024
Hi, Jacob! I am so happy to hear that you loved your experience at Bonsai Paper Co. We are honored to offer thousands of unique fine paper goods here at our shop and we would be honored to help you out again. We hope to see you back in-shop next time you need a special card or gift! We have moved to NorthPark Center on Level 2 next to See’s Candies and would love to see you there!

Judith Orta on Google

image Cutest store ever! Anytime I need to arrange a gift, this place is my first stop

Business Response on Google Aug 1st, 2023
Hi, Judith! I am so happy to hear that you loved your experience at Bonsai Paper Co. at Galleria Dallas. We are honored to offer concierge gift wrapping services and it is incredible to hear you enjoyed being able to drop off your gifts and continue shopping!We pride ourselves in offering hundreds of various combinations of fine wrap paper, quality ribbon, colorful tissue paper & more. We would be honored to help you out again and hope to see you back in-shop next time you need gift wrapping!

Load More Reviews

Overall Rating

Overall Rating
( 38 Reviews )
36
0
0
0
2

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Greeting Card Shop Near Me in Dallas, TX

CVS
7979 Belt Line Rd
Dallas, TX 75254
972-936-7998
( 44 Reviews )
Hallmark Showcase
17194 Preston rd Ste 101, Ste 101
Dallas, TX 75248
(972) 713-7759
( 0 Reviews )
Logos Bookstore
6713 Snider Plaza
Dallas, TX 75205
214-369-3245
( 93 Reviews )
J Dig Cards
2701 Fondren Dr
Dallas, TX 75206
(214) 821-2769
( 2 Reviews )
CVS
7979 Belt Line Rd
Dallas, TX 75254
972-936-7998
( 47 Reviews )
Fete-ish
322 W 7th St
Dallas, TX 75208
(214) 948-9874
( 70 Reviews )
Walgreens
6515 Abrams Rd
Dallas, TX 75231
(214) 341-0861
( 77 Reviews )
Calligraphy Art Studio
(214) 794-9355
( 0 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading