Murphy USA
-
12505 E NW Hwy
Dallas, TX 75228 - 972-613-4537
Hours
Chamber Rating
-
Charles Beverly
DO NOT STOP AT THIS LOCATION!!!!!!!!!!!!!!!!!If I could give this Murphys a negative 1 I WOULD, first they said I had to scan my ID to buy tobacco products, I am 46 She says that is Murphy's policy , ALTHO, i have NEVER, had to do this at the other 10 locationsi go too.. Smh , then wouldn't hand me my change, just put it on the counter and say nothing. I prepaid 20 in cash. Pump just stops at 15.37. I go back in and again just puts my change on counter. I then tell her she has no business in customer service. Had a attitude towards me the entire time. Wish I read the reviews first. I wouldn't of stopped at that location. She seemed to be friendly to the people that were of the same skin tone , but to me , she seemed to be racist and attitude towards anyone else including the older Asian guy in front of me.
Feb 12th, 2024 -
RokTroniX
Nov 7th, 2023 -
Baron Staring
TL;DR: AVOID at all costs. This place will rip you off! AVOID AVOID AVOID! I should have been suspicious when I noticed all the types of gas were out of order on the pump with the higher cost ones at the edges, a common tactic to trick customers into buying more expensive gas. There isn't a tap to pay option on the pump, so I slid my card into the card slot and the pump said to see attendant. The attendant said my card had declined, which was a blatant lie, then asked if it was a credit card. When I said it was, she told me the pumps only accept slide swipes from debit cards and you have to come inside to use a credit card. Never, ever use a debit card at an outside pump. If there is a card skimmer on it, they can drain your bank account instantly and there is no easy way to dispute it or get it back. Credit cards are the only safe option. I handed her my credit card and when she asked "how much?" I told her I wanted to fill it up. She said they don't do that, I had to give her a number and pay in advance. At this point I was frustrated and had already wasted too much time, so I told her to give me $20 worth so I could get to another station. She charged $20 on the card and gave me the receipt which shows it. The pump cut off at $18.34! When I went inside to complain, the attendant showed me her hand and said "I'm not talking to you anymore." Then she went in the back and slammed the employee only door. This place are a bunch of amateur rip-off idiots. The need to be studied by the IRS and Texas Ag Commissioner. There is no way their accounting would survive it. As I said above, NEVER, EVER go here. I'm just praying that they didn't water the gas in the tanks.
Nov 7th, 2023 -
mehmet emin ozturkeri
No restroom
Sep 15th, 2023 -
L DURRANI
Lady so rude because Rufuss my change there . Please change this worker was old lady
Aug 27th, 2023
Contact Info
- 972-613-4537
Questions & Answers
Q What is the phone number for Murphy USA?
A The phone number for Murphy USA is: 972-613-4537.
Q Where is Murphy USA located?
A Murphy USA is located at 12505 E NW Hwy, Dallas, TX 75228
Q What is the internet address for Murphy USA?
A The website (URL) for Murphy USA is: http://www.murphyusa.com/
Q What days are Murphy USA open?
A Murphy USA is open:
Wednesday: 5:30 AM - 11:30 PM
Thursday: 5:30 AM - 11:30 PM
Friday: 5:30 AM - 11:30 PM
Saturday: 5:30 AM - 11:30 PM
Sunday: 5:30 AM - 11:30 PM
Monday: 5:30 AM - 11:30 PM
Tuesday: 5:30 AM - 11:30 PM
Q How is Murphy USA rated?
A Murphy USA has a 3.0 Star Rating from 55 reviewers.
Hours
Related Categories
Ratings and Reviews
Murphy USA
Overall Rating
Overall Rating
( 55 Reviews )Charles Beverly on Google
DO NOT STOP AT THIS LOCATION!!!!!!!!!!!!!!!!!If I could give this Murphys a negative 1 I WOULD, first they said I had to scan my ID to buy tobacco products, I am 46 She says that is Murphy's policy , ALTHO, i have NEVER, had to do this at the other 10 locationsi go too.. Smh , then wouldn't hand me my change, just put it on the counter and say nothing. I prepaid 20 in cash. Pump just stops at 15.37. I go back in and again just puts my change on counter. I then tell her she has no business in customer service. Had a attitude towards me the entire time. Wish I read the reviews first. I wouldn't of stopped at that location. She seemed to be friendly to the people that were of the same skin tone , but to me , she seemed to be racist and attitude towards anyone else including the older Asian guy in front of me.
RokTroniX on Google
Baron Staring on Google
TL;DR: AVOID at all costs. This place will rip you off! AVOID AVOID AVOID!
I should have been suspicious when I noticed all the types of gas were out of order on the pump with the higher cost ones at the edges, a common tactic to trick customers into buying more expensive gas. There isn't a tap to pay option on the pump, so I slid my card into the card slot and the pump said to see attendant. The attendant said my card had declined, which was a blatant lie, then asked if it was a credit card. When I said it was, she told me the pumps only accept slide swipes from debit cards and you have to come inside to use a credit card.
Never, ever use a debit card at an outside pump. If there is a card skimmer on it, they can drain your bank account instantly and there is no easy way to dispute it or get it back. Credit cards are the only safe option.
I handed her my credit card and when she asked "how much?" I told her I wanted to fill it up. She said they don't do that, I had to give her a number and pay in advance. At this point I was frustrated and had already wasted too much time, so I told her to give me $20 worth so I could get to another station. She charged $20 on the card and gave me the receipt which shows it. The pump cut off at $18.34! When I went inside to complain, the attendant showed me her hand and said "I'm not talking to you anymore." Then she went in the back and slammed the employee only door.
This place are a bunch of amateur rip-off idiots. The need to be studied by the IRS and Texas Ag Commissioner. There is no way their accounting would survive it.
As I said above, NEVER, EVER go here. I'm just praying that they didn't water the gas in the tanks.
mehmet emin ozturkeri on Google
No restroom
L DURRANI on Google
Lady so rude because Rufuss my change there . Please change this worker was old lady
Overall Rating
Overall Rating
( 55 Reviews )Write a Review
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