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      Extended Stay America - Dallas - Coit Road

      ( 683 Reviews )

      Extended Stay America - Dallas - Coit Road
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      Chamber Rating

      3.4 - (683 reviews)
      259
      111
      108
      59
      146
      Read Our 683 Reviews

      Chamber Rating

      3.4 - (683 reviews)
      259
      111
      108
      59
      146
      › ‹
      • Christian Gunbem

        Very disappointed with my stay. The room has not been cleaned once in 6 days. I had to ask twice for clean towels. There are many cockroaches present (I killed about 3 per day). One of the 2 hotplates did not work and the fridge is very noisy. The breakfast included in the price is insignificant and does not provide any pleasure. No batteries in the thermostat wall control and a constant smell of cigarettes in the room even though I don't smoke. Worse, the smoke detector went off once for no reason. I strongly advise against this establishment which will remain in my memory for very bad reasons.
        Apr 1st, 2024

      • Michael Akelate


        Mar 25th, 2024

      • Kelly Harding

        I was forced to wait in the parking lot from 10am till 3 pm because I booked my room on a 3rd party website and the owner will not allow a 3rd party reservation to check in early but they would not tell me this when I called twice to see if I would be able to. I was only told this when I went in to the front desk at 2:40pm and was told I had to wait til 3
        Mar 20th, 2024

      • Kimberly Tiny Holmes

        To expensive for such small rooms.
        Mar 14th, 2024

      • Dorris Payne

        I enjoyed my stay , it's just a little bit too expensive. All the staff were professional and polite.
        Mar 11th, 2024

      Read Our 683 Reviews

      About
      Extended Stay America - Dallas - Coit Road

      Extended Stay America - Dallas - Coit Road is located at 12121 Coit Rd in Dallas, Texas 75251. Extended Stay America - Dallas - Coit Road can be contacted via phone at 972-663-1800 for pricing, hours and directions.

      Contact Info

      •   972-663-1800

      Questions & Answers

      Q What is the phone number for Extended Stay America - Dallas - Coit Road?

      A The phone number for Extended Stay America - Dallas - Coit Road is: 972-663-1800.

      Q Where is Extended Stay America - Dallas - Coit Road located?

      A Extended Stay America - Dallas - Coit Road is located at 12121 Coit Rd, Dallas, TX 75251

      Q What is the internet address for Extended Stay America - Dallas - Coit Road?

      A The website (URL) for Extended Stay America - Dallas - Coit Road is: https://www.extendedstayamerica.com/hotels/tx/dallas/north-park-central?channel=gmb-listing&utm_source=google&utm_medium=organic&utm_campaign=gmb_listing

      Q How is Extended Stay America - Dallas - Coit Road rated?

      A Extended Stay America - Dallas - Coit Road has a 3.4 Star Rating from 683 reviewers.

      Ratings and Reviews
      Extended Stay America - Dallas - Coit Road

      Overall Rating

      Overall Rating
      ( 683 Reviews )
      259
      111
      108
      59
      146
      Write a Review

      Christian Gunbem on Google

      image Very disappointed with my stay. The room has not been cleaned once in 6 days. I had to ask twice for clean towels. There are many cockroaches present (I killed about 3 per day). One of the 2 hotplates did not work and the fridge is very noisy. The breakfast included in the price is insignificant and does not provide any pleasure. No batteries in the thermostat wall control and a constant smell of cigarettes in the room even though I don't smoke. Worse, the smoke detector went off once for no reason.
      I strongly advise against this establishment which will remain in my memory for very bad reasons.

      Business Response on Google Mar 28th, 2024
      Dear Christian, Thank you for your recent visit and your feedback. We sincerely apologize for the issues you had while staying with us. Our team strives to ensure each guest has an exceptional visit; therefore, we truly regret this was not your experience. We appreciate you bringing this to our attention as we continually strive to improve. We value you as a guest and would love the opportunity to provide you with the hospitality you deserve and that you have come to expect from our brand. Thank you again, and we wish you all the best.Sincerely,Hotel Management

      Michael Akelate on Google

      image

      Kelly Harding on Google

      image I was forced to wait in the parking lot from 10am till 3 pm because I booked my room on a 3rd party website and the owner will not allow a 3rd party reservation to check in early but they would not tell me this when I called twice to see if I would be able to. I was only told this when I went in to the front desk at 2:40pm and was told I had to wait til 3

      Business Response on Google Mar 22nd, 2024
      Dear Kelly, We apologize for the inconvenience you experienced during check-in. We understand the frustration caused by the delay and the lack of communication regarding our policy. Your feedback is invaluable, and we will address this issue with our team to ensure better clarity and communication in the future. We strive to accommodate our guests as best as possible, and we apologize for falling short of the standard we aim to provide. We appreciate your understanding and hope you will give us another opportunity to provide you with a much-improved experience. Please reach out to us directly for any future reservations, and we will ensure a smoother check-in process. Thank you for bringing this to our attention.Sincerely,hotel Management

      Kimberly Tiny Holmes on Google

      image To expensive for such small rooms.

      Business Response on Google Mar 13th, 2024
      Dear Guest, We truly appreciate you taking the time to share your recent experience at our hotel. Our suites come with complimentary grab-and-go breakfast and free Wi-Fi, including fully equipped kitchens; we are a great value relative to many other hotels in the area. Therefore, we regret not meeting your expectations regarding the price you paid. Thank you again for your feedback, and we hope you will allow us to host you again on your next visit to Dallas. Sincerely,Hotel Management

      Dorris Payne on Google

      image I enjoyed my stay , it's just a little bit too expensive. All the staff were professional and polite.

      Business Response on Google Mar 13th, 2024
      Dear Dorris, Thank you for sharing your recent experience. We're delighted that you found our service exceptional during your stay. While we aim to offer competitive rates among similar hotels in the area, we regret any disappointment regarding pricing. Your feedback is important, and we'll consider it as we strive to enhance our guests' experiences. We appreciate your patronage and hope for the opportunity to provide you with a more enjoyable stay in the future.Sincerely,Hotel Management
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      Overall Rating

      Overall Rating
      ( 683 Reviews )
      259
      111
      108
      59
      146

      Write a Review

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