CVS

Bad customer service
Apr 1st, 2024

The staff girls is very friendly Alexandra always is ready to help you w a nice smile great CVS store
Mar 18th, 2024

When I say this young man named Ryan is the best thing to happen to this CVs me and my husband see him every night with the best smile always talking and helping us find items !!!!! As long as he is here Ill be shopping !!!
Mar 14th, 2024

Lets get into my visit at this location! I came in around 10pm and decided to use my extra care coupons. I make it to the self check out and check out. While I'm checking out there is a young employee pacing himself back and forth. I check out after completing 2 transactions. To my surprise I walk towards the door and the alarm goes off. Im confused due to all my items being paid for and the clerk was literally behind me at the front. I walk back to the counter and he ask, " what's going on sir?". I looked at him with a blank face because he clearly heard the alarm. I inform him of the obvious and while I'm reviewing my items and showing him my receipts. I stubble upon an item that was rung up wrong. I informed him of the error and he ask was price did I see at the back. To bring you up to speed.. The bleach rung up $4.69 and it was showing on the shelf as $3.79. He walked back to the aisle and scanned the item and said it was misplaced by a customer. This is where I get pissed because he didn't see me looking as he scanned the item. The price on his device and the shelf price displayed $3.79. I confronted him about his lie and said, " You just lied to my face so lets head on back to the front the adjust my ticket." We make it to the front and he tells me the only option is to return and recharge me for the items. I asked about my coupons and he says I may lose the coupons. I asked if he could just credit the difference back to my card. He said he couldn't and I asked him to check with his manager. The young man came back and said due to my coupons there is nothing that can be done. I asked to speak directly to the manager at this point. I walk to the back to speak to her and she confirms his statement. She told me I should have verified the totals before completing the transaction. After the transaction is complete there is really nothing they can do to adjust and keep the coupon. As I'm leaving because I'm non confrontational and I gather my belongs. I will reach out to the 800 number in the morning because since when do customers eat the difference of the establishments mistake?
Mar 3rd, 2024

Feb 23rd, 2024