ZIMMERMANN Dallas

ZIMMERMANN Dallas
  • NorthPark Center, 8687 N Central Expy Space P1-1308
    Dallas, TX 75225
  •   469-466-5718

Hours

Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM

Chamber Rating

3.0 - (17 reviews)
6
2
1
2
6
Read Our 17 Reviews

Chamber Rating

3.0 - (17 reviews)
6
2
1
2
6
  • kaitie wheeler

    I visited the Dallas location recently and although I did not purchase anything, I did want to let you know that the staff is very welcoming and friendly. I had a great experience here just browsing! And the selection of clothes are wonderful and I love the prints. I will be back soon
    Apr 29th, 2024

  • aidin belganeh

    I had a bad and time consuming experience shopping at this store. I bought a dress and when I came back home after a few days I noticed there were 3 big holes at the bottom of the dress. First one of their team members said they would return it and then once shipped they tried to not honor their promise. After back and forth they accepted to return with store credit only. I don't live in Dallas so I had to drive back to buy other dresses because the dress I originally wanted was no longer available in my size. I picked a couple other dresses and they shipped them to me in my size. I received one of the dresses and the linen is obviously damaged, there's makeup stain inside the dress and it smells. It also looked like it was not brand new, obviously. A couple of their team members including the store manager insisted that they did quality check and the stain was not there and the linen is not damaged. Unfortunately they were very rude and disrespectful, basically saying I left a stain in there after having the dress for less than 24 hours (I don't wear much makeup when I'm at home). The disrespect and blaming tone was worse than getting stuck with a stained smelly dress I paid good money for on top of spending almost 2 months sorting out these issues. They must be in trouble financially if they force damaged smelly stained clothing on people rather than showing care and respect to gain long term customers. This was my first experience buying directly from them and I'll make sure to never do that again and in fact I'm now sour towards the whole brand. Not sure how much they even care at this point to lose customers as their online reviews perfectly match their level of customer service and product quality.
    Apr 27th, 2024

  • Mariko Jahnke

    Very rude sales associate, to the point it's unbelievable. She should not be working at a boutique like this. It's been over 24 hours after my ordeal, and my broken heart is still hurt, making me write this review. Is she stressed and putting it out on me? Really, unbelievably RUDE.
    Apr 14th, 2024

  • kaila lacy

    Dresses are beautiful but the staff that works there are stuck up lol. Hiring team needs to do better.
    Mar 26th, 2024

  • Jack Forbes

    As far as Im concerned, the return policy at the store is fraudulent. Online it says that they have a 12 day return policy, and after purchasing a dress, we tried to return it nine days later, and they refused to return it, claiming that all stores are independently owned, and didnt need to honor the policy listed on the website. I would never shop here again and dont recommend anyone does with this type of customer service The associates are very nice at this location however, apparently their hands are tied when it comes to implementing outrageously restrictive return policies.
    Jul 14th, 2023

Read Our 17 Reviews

About
ZIMMERMANN Dallas

ZIMMERMANN Dallas is located at NorthPark Center, 8687 N Central Expy Space P1-1308 in Dallas, Texas 75225. ZIMMERMANN Dallas can be contacted via phone at 469-466-5718 for pricing, hours and directions.

Contact Info

  •   469-466-5718

Questions & Answers

Q What is the phone number for ZIMMERMANN Dallas?

A The phone number for ZIMMERMANN Dallas is: 469-466-5718.


Q Where is ZIMMERMANN Dallas located?

A ZIMMERMANN Dallas is located at NorthPark Center, 8687 N Central Expy Space P1-1308, Dallas, TX 75225


Q What is the internet address for ZIMMERMANN Dallas?

A The website (URL) for ZIMMERMANN Dallas is: https://www.zimmermann.com/


Q What days are ZIMMERMANN Dallas open?

A ZIMMERMANN Dallas is open:
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM


Q How is ZIMMERMANN Dallas rated?

A ZIMMERMANN Dallas has a 3.0 Star Rating from 17 reviewers.

Hours

Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM

Ratings and Reviews
ZIMMERMANN Dallas

Overall Rating

Overall Rating
( 17 Reviews )
6
2
1
2
6
Write a Review

kaitie wheeler on Google

image I visited the Dallas location recently and although I did not purchase anything, I did want to let you know that the staff is very welcoming and friendly. I had a great experience here just browsing! And the selection of clothes are wonderful and I love the prints. I will be back soon


aidin belganeh on Google

image I had a bad and time consuming experience shopping at this store. I bought a dress and when I came back home after a few days I noticed there were 3 big holes at the bottom of the dress. First one of their team members said they would return it and then once shipped they tried to not honor their promise. After back and forth they accepted to return with store credit only. I don't live in Dallas so I had to drive back to buy other dresses because the dress I originally wanted was no longer available in my size. I picked a couple other dresses and they shipped them to me in my size. I received one of the dresses and the linen is obviously damaged, there's makeup stain inside the dress and it smells. It also looked like it was not brand new, obviously. A couple of their team members including the store manager insisted that they did quality check and the stain was not there and the linen is not damaged. Unfortunately they were very rude and disrespectful, basically saying I left a stain in there after having the dress for less than 24 hours (I don't wear much makeup when I'm at home). The disrespect and blaming tone was worse than getting stuck with a stained smelly dress I paid good money for on top of spending almost 2 months sorting out these issues. They must be in trouble financially if they force damaged smelly stained clothing on people rather than showing care and respect to gain long term customers. This was my first experience buying directly from them and I'll make sure to never do that again and in fact I'm now sour towards the whole brand. Not sure how much they even care at this point to lose customers as their online reviews perfectly match their level of customer service and product quality.

Business Response on Google Apr 26th, 2024
Dear Aidin, thank you for sharing your feedback. If you would like us to look into this further for you, please contact [email protected] and our team will be in touch.

Mariko Jahnke on Google

image Very rude sales associate, to the point it's unbelievable. She should not be working at a boutique like this. It's been over 24 hours after my ordeal, and my broken heart is still hurt, making me write this review. Is she stressed and putting it out on me? Really, unbelievably RUDE.


kaila lacy on Google

image Dresses are beautiful but the staff that works there are stuck up lol. Hiring team needs to do better.


Jack Forbes on Google

image As far as Im concerned, the return policy at the store is fraudulent. Online it says that they have a 12 day return policy, and after purchasing a dress, we tried to return it nine days later, and they refused to return it, claiming that all stores are independently owned, and didnt need to honor the policy listed on the website.
I would never shop here again and dont recommend anyone does with this type of customer service The associates are very nice at this location however, apparently their hands are tied when it comes to implementing outrageously restrictive return policies.

Business Response on Google Aug 2nd, 2023
Hi Jack, thank you for sharing your feedback. If you would like us to look into this further for you, please contact [email protected] and our team will be in touch.

Load More Reviews

Overall Rating

Overall Rating
( 17 Reviews )
6
2
1
2
6

Write a Review

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