Bank of America (with Drive-thru ATM)

Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Chamber Rating

2.0 - (128 reviews)
26
2
3
7
90
Read Our 128 Reviews

Chamber Rating

2.0 - (128 reviews)
26
2
3
7
90
  • Stormy McElvaine

    Doesnt actually have a drive thru its been closed forever and this bank continues to be the worst bank Ive ever gone to Staff is never trained and they never have change not even at the business window
    Mar 13th, 2024

  • Fariba Fallah

    Gerardo was very kind and understanding and helpful. We went through a very tough situation but he calmed us down and listened to our concerns and then found the best way to help us. I am very thankful for his help. And the young lady in the counter was very kind and supportive. She tried to help us as much as she could at the time that the other lady was not even looking at us.
    Mar 7th, 2024

  • Miguel Gonzalez

    I recently opened an account here with Travis and Semigne and I couldn't be more pleased with their exceptional service. They were both knowledgeable, patient, and went above and beyond to assist me throughout the process. Their professionalism and friendly demeanor made the experience smooth and enjoyable. I highly recommend Travis and Semigne for anyone considering opening an account. Thank you for the outstanding service!
    Mar 2nd, 2024

  • Enrique Schlaffer

    After sold my car Tried to Deposit a check that was On my name (OR) my Wife name . The Cashier refuse to deposit the check because needs to go to a joint account. This is not true. I'm impressed how bank of America has become one of the worst banks in US. The training that they provide to the employees is null and costumer service is 0 . Please try to avoid this bank and this location.
    Dec 12th, 2023

  • ANGELICA LARROTTA

    I am a client of the Bank of America for more then 20 years and I never had such a horrible experience as today, my cousin misplaced his reading glasses and he call to the bank this morning and the gentleman who answered the phone say he has his reading glasses; my cousin wasnt feeling well so his send an email and a phone call explained to him give the glasses to me, when I was at this brunch I ask for the person who has the glasses and the manager of the branch was at the door, he say his the manager and he treated me extremely unprofessional and rude , he didnt not let me explain why I was there , he just repeated I am the manager in a horrible and rude way . I think his name is hector , this person should not has that position, he does not represent the Bank of America of this branch , he was very rude , how he treated a client like that , so I have to go back and bring my cousin when he wast feeling well, when we when there, they didnt have the glasses, what a mess is this place . What an aggravations experience this has been .
    Dec 10th, 2023

Read Our 128 Reviews

About
Bank of America (with Drive-thru ATM)

Bank of America (with Drive-thru ATM) is located at 14999 Preston Rd in Dallas, Texas 75254. Bank of America (with Drive-thru ATM) can be contacted via phone at 972-419-6100 for pricing, hours and directions.

Contact Info

  •   972-419-6100

Questions & Answers

Q What is the phone number for Bank of America (with Drive-thru ATM)?

A The phone number for Bank of America (with Drive-thru ATM) is: 972-419-6100.


Q Where is Bank of America (with Drive-thru ATM) located?

A Bank of America (with Drive-thru ATM) is located at 14999 Preston Rd, Dallas, TX 75254


Q What is the internet address for Bank of America (with Drive-thru ATM)?

A The website (URL) for Bank of America (with Drive-thru ATM) is: https://locators.bankofamerica.com/tx/dallas/financial-centers-dallas-12468.html?utm_source=GMBlisting&utm_medium=organic


Q What days are Bank of America (with Drive-thru ATM) open?

A Bank of America (with Drive-thru ATM) is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM


Q How is Bank of America (with Drive-thru ATM) rated?

A Bank of America (with Drive-thru ATM) has a 2.0 Star Rating from 128 reviewers.

Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Ratings and Reviews
Bank of America (with Drive-thru ATM)

Overall Rating

Overall Rating
( 128 Reviews )
26
2
3
7
90
Write a Review

Stormy McElvaine on Google

image Doesnt actually have a drive thru its been closed forever and this bank continues to be the worst bank Ive ever gone to
Staff is never trained and they never have change not even at the business window

Business Response on Google Mar 18th, 2024
You may also visit http://go.bofa.com/Locator for any updates on your nearest location, confirm the services offered and hours. Thanks. ^mark

Fariba Fallah on Google

image Gerardo was very kind and understanding and helpful. We went through a very tough situation but he calmed us down and listened to our concerns and then found the best way to help us. I am very thankful for his help. And the young lady in the counter was very kind and supportive. She tried to help us as much as she could at the time that the other lady was not even looking at us.

Business Response on Google Mar 11th, 2024
Hi Fariba. Thank you for choosing Bank of America for your financial needs. We’re glad to hear the process went smoothly. Thanks for taking the time to let us know. ^gisselle

Miguel Gonzalez on Google

image I recently opened an account here with Travis and Semigne and I couldn't be more pleased with their exceptional service. They were both knowledgeable, patient, and went above and beyond to assist me throughout the process. Their professionalism and friendly demeanor made the experience smooth and enjoyable. I highly recommend Travis and Semigne for anyone considering opening an account. Thank you for the outstanding service!

Business Response on Google Feb 25th, 2024
Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^Dom

Enrique Schlaffer on Google

image After sold my car Tried to Deposit a check that was On my name (OR) my Wife name . The Cashier refuse to deposit the check because needs to go to a joint account. This is not true. I'm impressed how bank of America has become one of the worst banks in US. The training that they provide to the employees is null and costumer service is 0 . Please try to avoid this bank and this location.

Business Response on Google Dec 13th, 2023
Hi, Enrique. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

ANGELICA LARROTTA on Google

image I am a client of the Bank of America for more then 20 years and I never had such a horrible experience as today, my cousin misplaced his reading glasses and he call to the bank this morning and the gentleman who answered the phone say he has his reading glasses; my cousin wasnt feeling well so his send an email and a phone call explained to him give the glasses to me, when I was at this brunch I ask for the person who has the glasses and the manager of the branch was at the door, he say his the manager and he treated me extremely unprofessional and rude , he didnt not let me explain why I was there , he just repeated I am the manager in a horrible and rude way . I think his name is hector , this person should not has that position, he does not represent the Bank of America of this branch , he was very rude , how he treated a client like that , so I have to go back and bring my cousin when he wast feeling well, when we when there, they didnt have the glasses, what a mess is this place . What an aggravations experience this has been .

Business Response on Google Dec 18th, 2023
Hi Angelica. We’re sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you to help with any account related concerns. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty

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Overall Rating

Overall Rating
( 128 Reviews )
26
2
3
7
90

Write a Review

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