Bank of America (with Drive-thru ATM)

5stars for Eddie Magana
Mar 20th, 2023

Very simple to open an account here. The bankers are very friendly and it hurts me to see people rudely generalising them in these reviews. My only star off is not of anybodys fault but it should be known, that the drive through ATM is very difficult to exit when there is traffic on Northwest Highway, and that the BofA in Snider Plaza is much easier.
Sep 21st, 2022

I have always had a great experience at the Berkshire Lane branch of BOA. Today, Eddie Magana helped me and he met and exceeded my expectations.
Sep 13th, 2021

The absolute most ridiculous bank (employees) I've ever had the pleasure to deal with.
Aug 6th, 2021

Bank of America - not specifically this location - has one of the worst customer service experiences of any company of its size. I have been an account holder since 1986 and each year service gets worse. There is no efficient means to contact the company when a material issue arises except for calling a generic customer support number and wading through a sea of options, then holding, then getting connected with an unknowledgable associate, then getting transferred to someone else.... As soon as I can find time to move my accounts to a different bank, I will be doing so.
Jan 14th, 2021