Capital One Bank

Excellent attention from Miss Miriam Martinez, my husband and I approached for a simple consultation and helped us with all doubts CORDIALLY until he opened our accounts in such a kind and professional and polite way !!! 10 Excellent attention from Miss Miriam Martinez, my husband and I approached us for a simple consultation and she CORDIALLY helped us with all our doubts, she even opened our accounts in such a friendly, professional and polite manner!!! 10
Mar 26th, 2024

Very good experience! I came to open an account today. There was a short wait but the staff was working quickly to make sure everyone was served in time. All my questions were answered and I was able to easily open an account. They even answered my partners questions about their other account options! Very clean and well run.
Mar 8th, 2024

Last one open writhing 15 miles and they are so lazy with many excuses on how not to help you. I bank with other banks and they at least help and smile when they take your money. This bank customer service is 1/5 stars
Jan 23rd, 2024

The customer service and lack of people working here is not that great experience. They need to hired new people and bring back friendly customer service back. The one in Garland go there they are very fast the bank tellers and more efficient than this obsolete branch.
Jan 22nd, 2024

Had the worst experience at this bank. I tried to deposit $600 cash in their ATM and it ended up getting stuck and they refused to help me at all. The teller just shrugged her shoulders and told me there was nothing she could do. I ended up having to pry it back out and fortunately was able to get it all back out. I will be switching banks this week. This was the last straw for me.
Dec 14th, 2023