Dallas Car Care

Feb 18th, 2024

Great service
Jan 15th, 2024

Dec 17th, 2023

Dallas Car Care is the best! Use them for every issue or preventive maintenance work I need done. Just the other day I was out doing my last-minute shopping and it started to rain and when I turned on my wipers the plastic fell apart so I stopped, and they changed them out very quickly. All the gents that work there are so good to me when I need help. Give them a try you won't be disappointed.
Dec 16th, 2023

I have been going to Dallas Car Care for a few years but I will not be returning. Had my back brake pads & rotors replaced in January (and waited for 4 hours to replace but no big deal), two months later my front brakes were squeaking so I dropped off my car and arranged for an Uber to take me home so I would not have to wait there again. I received l a call a few hours later saying there was nothing wrong with my car. I was confused as it was pretty apparent when braking. I did not arrive in time to pick it up that evening so went in the next morning as I had a job and quite a bit of things to do. I was surprised to not see my car out front. I went in and asked if it was readyand it was news to me but they were replacing my rotors and pads. I had not been told this nor had I given permission to work on my vehicle. The communication was quite spotty and I felt like I could not get a decent answer as to why everything got so confused. The guy that runs the front desk is forever in a horrible mood. He is snappy and cranky and should definitely not be the face of the establishment. My front brakes were fixed last week and my car is unfortunately making an entirely new noise now. I will not be returning to them even though I am 99% sure it is a result of something they did.
Apr 5th, 2024