American Hail Company

Thank you for the review. Keep us in mind for the future.

Ty for the review.

We deeply apologize for any inconvenience you experienced during your vehicle repair with us. Our utmost priority is ensuring customer satisfaction, delivering top-notch repairs, and providing exceptional service. We stand firmly behind our work, backing it with a lifetime warranty.Upon receiving your 18 civic wth 115K mikes, we conducted a thorough diagnostic scan, preserving the results for documentation purposes. Regrettably, your vehicle exhibited numerous electrical codes upon arrival, complicating our efforts during its stay. It's unfortunate that the vehicle was in this condition upon delivery to us.Typically, hail damage repair doesn't entail major electrical work. We meticulously handle wiring in panels, ensuring reconnection post-repair. Our technicians have confirmed no deviation from standard protocol regarding your vehicle's electrical system.We've made every effort to assist you, including financial aid and inviting you to brainstorm solutions at our facility. Rest assured, our premises are under constant surveillance, adhering to strict security measures. No personal items were tampered with during the repair process.Addressing concerns about rental vehicle cleanliness, we conduct thorough inspections before delivery. If standards weren't met, we sincerely apologize. In such cases, we promptly offer to swap the vehicle at your convenience.We partner with a reputable rental company responsible for vehicle maintenance, including tag expiration checks. Any oversight in this regard is unacceptable, and we'd swiftly arrange an alternative rental to resolve the issue.Understanding the stress such situations can cause, we're committed to nurturing a positive relationship with you. We're eager to assist with any ongoing concerns and remain available for further discussion at your convenience. Please don't hesitate to reach out to us at 877-DFW-HAIL or visit our facility.

Ty for review.

Ty for the review.