Hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Chamber Rating

4.0 - (161 reviews)
109
10
5
7
30
Read Our 161 Reviews

Chamber Rating

4.0 - (161 reviews)
109
10
5
7
30
  • Pedro Rodriguez

    Great place to live, best staff ever!!!
    Jan 23rd, 2024

  • Nic Banks

    No flexibility. With very strict policies on their residents and renters, it feels very discomforting to know that if a life event were to happen that there is little to no empathy from the property manager. She cares more about face value than what is actually happening in your life. Monica, the assistant property, manager was nice at least.
    Jan 3rd, 2024

  • Drusilla Gamez

    My daughter has been there for almost a year and we have complained several times in writing, in-office and by phone the dishwasher was not working (even put it on the move in inspection). The apartment has not fixed it or even come to check on it. I even complained about the tile bubbling up in the kitchen at move-in and nothing has been done. Even had a car towed that was parked in visitor parking and they didn't want to own up to it. But coincidently are now going to mark the areas for visitors. Rent is reasonable which is a plus but the service is not good.
    Dec 30th, 2023

  • John Buscema

    Shay was absolutely amazing, she answered all my questions, and went above and beyond to help me understand this process I have been very hesitant to start this process thank god for SHAY. She has made the next chapter of my life feel very comfortable, and easy.
    Dec 19th, 2023

  • Tapasya Suman

    very comfortable place!! amazing customer service and very nice people around including nini. the way she and her team were incredibly helpful with anything and everything I asked for, was immaculate.
    Nov 24th, 2023

Read Our 161 Reviews

About
Gates de Provence

Gates de Provence is located at 3613 Frankford Rd in Dallas, Texas 75287. Gates de Provence can be contacted via phone at 877-894-0180 for pricing, hours and directions.

Contact Info

  •   877-894-0180

Questions & Answers

Q What is the phone number for Gates de Provence?

A The phone number for Gates de Provence is: 877-894-0180.


Q Where is Gates de Provence located?

A Gates de Provence is located at 3613 Frankford Rd, Dallas, TX 75287


Q What is the internet address for Gates de Provence?

A The website (URL) for Gates de Provence is: http://www.gatesdeprovenceapts.com/


Q What days are Gates de Provence open?

A Gates de Provence is open:
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM


Q How is Gates de Provence rated?

A Gates de Provence has a 4.0 Star Rating from 161 reviewers.

Hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Related Categories

Ratings and Reviews
Gates de Provence

Overall Rating

Overall Rating
( 161 Reviews )
109
10
5
7
30
Write a Review

Pedro Rodriguez on Google

image Great place to live, best staff ever!!!

Business Response on Google Feb 24th, 2021
Hi Pedro, Thank you for your 5-star review! We're happy to see you were pleased with your experience. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Nic Banks on Google

image No flexibility.
With very strict policies on their residents and renters, it feels very discomforting to know that if a life event were to happen that there is little to no empathy from the property manager. She cares more about face value than what is actually happening in your life.
Monica, the assistant property, manager was nice at least.

Business Response on Google Jan 19th, 2024
Hi Nic,We're sorry to hear about your experience and that our response was not in line with your expectations. We do the best we can to be flexible and accommodating of individual needs, but we must also treat our residents equally and objectively and cannot make waivers in policy for some that we could not make for all. We hope you can understand. Please contact our office or stop by if there's anything we can do to change your opinion. Your happiness is important to us. Kind regards, Management

Drusilla Gamez on Google

image My daughter has been there for almost a year and we have complained several times in writing, in-office and by phone the dishwasher was not working (even put it on the move in inspection). The apartment has not fixed it or even come to check on it. I even complained about the tile bubbling up in the kitchen at move-in and nothing has been done. Even had a car towed that was parked in visitor parking and they didn't want to own up to it. But coincidently are now going to mark the areas for visitors. Rent is reasonable which is a plus but the service is not good.

Business Response on Google Dec 13th, 2023
Hi Drusilla,We regret reading your review and find your comments surprising, as the experience described is not typical for this location. Unfortunately, without record of your name in our system, we can't delve deeper into the specifics mentioned. However, we encourage your daughter to contact our on-site Manager to discuss these concerns further. We are dedicated to serving her. Additionally, please see that she submits any outstanding maintenance needs through our online resident portal for proper documentation. Our on-site team is committed to ensuring resident satisfaction and is more than willing to address any concerns your daughter may have experienced. Thank you,The Management Team

John Buscema on Google

image Shay was absolutely amazing, she answered all my questions, and went above and beyond to help me understand this process I have been very hesitant to start this process thank god for SHAY. She has made the next chapter of my life feel very comfortable, and easy.

Business Response on Google Feb 5th, 2024
Hello John, Thank you for taking the time to provide a review of Gates de Provence. We are glad that Shay has provided you with friendly and courteous service. We are heartened by your compliments and can’t wait to pass along the great news. Please do not hesitate to contact us if there is anything we can do for you.Gaines Investment Trust858-454-0322

Tapasya Suman on Google

image very comfortable place!! amazing customer service and very nice people around including nini. the way she and her team were incredibly helpful with anything and everything I asked for, was immaculate.

Business Response on Google Nov 27th, 2023
Hello Tapasya, Thank you for the outstanding review of Gates de Provence Apartments! We are pleased to provide our residents with a comfortable and convenient place to call home, and we appreciate the acknowledgment. Please let us know if there is anything we can do for you.Gaines Investment Trust858-454-0322

Load More Reviews

Overall Rating

Overall Rating
( 161 Reviews )
109
10
5
7
30

Write a Review

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