Hours

Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM

Chamber Rating

2.7 - (141 reviews)
40
15
15
7
64
Read Our 141 Reviews

Chamber Rating

2.7 - (141 reviews)
40
15
15
7
64
  • Jimm

    These apartments were one of the quietest in the area, there was no noise, but now they are the worst, people play super loud music and scream, they shoot all the time, they don't even let you sleep.
    Mar 13th, 2024

  • omar foncy

    The old and poorly repaired apart from high prices and the employees are not educated
    Feb 19th, 2024

  • Justin Sarbry

    Would be 0 stars if possible. I lived here for 2 years, my friend lived here for a year and so did my girlfriend. All 3 of us had miserable experiences. They will hit you with over $2,000 of fees when you leave, regardless of condition. They will tow at will, as my car was towed more than once. They will never answer the phone, respond to voicemails or respond to emails. Now, almost 2 months after I moved out, they emailed me they are filing an eviction against me. My lease ended at the end of December, and I turned in my move out notice in October. They will try to con you into a month to month lease stating they never received notice and try to screw you at every chance. The ONLY benefit to living here is the price. Pay a little more and go somewhere else. This place is not worth the hassle.
    Feb 17th, 2024

  • Yvonne MS

    This place is ghetto! Loud music all night long, people fighting outside, the staff is horrible, even had a woman screaming for help a few months ago. It's midnight right now and the music is booming with a million people speaking Spanish outside. Ridiculous!!!
    Feb 15th, 2024

  • Milagros Munoz

    It does not deserve even one star, it is the worst place to live, they are thieves and they give very bad service in the office at the level of all maintenance and others are thieves, they send you a higher bill every month, I pay a different amount every month, I think It is because I have the privilege of living in front of the garbage I laughed not to cry I moved into this place without looking at it first and the office manager took advantage of me when she gave me the rent information she gave me a price and at last I pay as if I lived in Downtown Dallas. 1750 is unbelievable . don't make the same mistake as me of moving in this place if I could do something legally believe me I would
    Feb 10th, 2024

Read Our 141 Reviews

About
Ventana Apartments

Ventana Apartments is located at 5555 Spring Valley Rd in Dallas, Texas 75254. Ventana Apartments can be contacted via phone at 855-400-5098 for pricing, hours and directions.

Contact Info

  •   855-400-5098

Questions & Answers

Q What is the phone number for Ventana Apartments?

A The phone number for Ventana Apartments is: 855-400-5098.


Q Where is Ventana Apartments located?

A Ventana Apartments is located at 5555 Spring Valley Rd, Dallas, TX 75254


Q What is the internet address for Ventana Apartments?

A The website (URL) for Ventana Apartments is: https://www.liveatventana.com/?switch_cls[id]=96439&utm_source=google%20-%20entrataseo&utm_medium=organic&utm_campaign=gmb&utm_content=website%20click


Q What days are Ventana Apartments open?

A Ventana Apartments is open:
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM


Q How is Ventana Apartments rated?

A Ventana Apartments has a 2.7 Star Rating from 141 reviewers.

Hours

Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM

Ratings and Reviews
Ventana Apartments

Overall Rating

Overall Rating
( 141 Reviews )
40
15
15
7
64
Write a Review

Jimm on Google

image These apartments were one of the quietest in the area, there was no noise, but now they are the worst, people play super loud music and scream, they shoot all the time, they don't even let you sleep.

Business Response on Google Mar 20th, 2024
I am truly sorry about the noise disturbances you’ve been experiencing in our community. I would love to meet with you to discuss your concerns further and invite you to visit our office at your earliest convenience so that we may work toward finding a solution. In the meantime, should you experience continued after hours noise issues, please call our security partner at (877) 431-0016 to report the issue.Sincerely,Dane F., Community Director - Ventana

omar foncy on Google

image The old and poorly repaired apart from high prices and the employees are not educated

Business Response on Google Apr 10th, 2024
Omar, thank you for contacting us. We are very sorry for your impression of our team and our community. I invite you to visit our office as soon as possible to discuss your concerns further. We look forward to contacting you and changing your experience.
Sincerely,
Dane F., Community Director - Ventana

Justin Sarbry on Google

image Would be 0 stars if possible. I lived here for 2 years, my friend lived here for a year and so did my girlfriend. All 3 of us had miserable experiences. They will hit you with over $2,000 of fees when you leave, regardless of condition. They will tow at will, as my car was towed more than once. They will never answer the phone, respond to voicemails or respond to emails. Now, almost 2 months after I moved out, they emailed me they are filing an eviction against me. My lease ended at the end of December, and I turned in my move out notice in October. They will try to con you into a month to month lease stating they never received notice and try to screw you at every chance. The ONLY benefit to living here is the price. Pay a little more and go somewhere else. This place is not worth the hassle.

Business Response on Google Feb 11th, 2024
We’re truly sorry to hear about your experience, Justin. Thank you for taking the time to speak with me to work toward finding a resolution. Should you have any further concerns that we may address, please call us at (855) 400-5098.Sincerely,Dane F., Community Director - Ventana

Yvonne MS on Google

image This place is ghetto! Loud music all night long, people fighting outside, the staff is horrible, even had a woman screaming for help a few months ago. It's midnight right now and the music is booming with a million people speaking Spanish outside. Ridiculous!!!

Business Response on Google Feb 10th, 2024
We’re extremely sorry to learn about your experience, Yvonne. Our team strives to maintain a peaceful and welcoming environment for all residents. We would like the opportunity to address your concerns directly and turn your experience around. I invite you to visit the office as soon as possible to meet with a member of our team.Sincerely,Dane F., Community Director - Ventana

Milagros Munoz on Google

image It does not deserve even one star, it is the worst place to live, they are thieves and they give very bad service in the office at the level of all maintenance and others are thieves, they send you a higher bill every month, I pay a different amount every month, I think It is because I have the privilege of living in front of the garbage I laughed not to cry I moved into this place without looking at it first and the office manager took advantage of me when she gave me the rent information she gave me a price and at last I pay as if I lived in Downtown Dallas. 1750 is unbelievable . don't make the same mistake as me of moving in this place if I could do something legally believe me I would

Business Response on Google Jul 28th, 2021
Hi Milagros, thank you for reaching out to inform us of your concerns. We're disappointed that your experiences with our managerial and custodial staff have not been the quality 5-star service that our team always works hard to provide our residents. We apologize for these inconveniences and would like to invite you to visit our office when you have a moment. Our team would be happy to discuss the topics you have brought up in this review and all others that you may have at the moment. We hope to see you soon and look forward to resolving your comfort in our community.Sincerely,Dane F., Community Director - Ventana

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Overall Rating

Overall Rating
( 141 Reviews )
40
15
15
7
64

Write a Review

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