Lakeway Carpet & Upholstery Cleaning Services

Chamber Rating

2.3 - (3 reviews)
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0
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2
Read Our 3 Reviews

Chamber Rating

2.3 - (3 reviews)
1
0
0
0
2
  • Susan Mays

    Was quoted ~$150 to clean the upholstery of my chair and sofa. Guys arrived and said a "basic cleaning" only uses water and would not get out the dirt, so they gave me a new quote of $700!!! Wow!...total bait and switch! It seemed the guys had had this same conversation with many customers...so I guess this is the company's modus operandi. Quote low then raise on arrival. Btw: my upholstery is light-colored with the usual level of dirt after 8 years of use. No particular "stains," just dirty from use. I had them only clean the chair (paid $270 for this!!!), and while it's certainly better after their cleaning, it still has visible dirty areas, so I give the cleaning 3/5 stars. The service guys were nice and professional but they are on the front line for their company's bait and switch.
    Mar 11th, 2021

  • Arun Kuvvarapu

    Guys, please don't waste your time calling these guys. I have called them to get rid of two tough stains on my 2 couches they quoted me $140 for steam cleaning and i ended up paying double as they recommended shampooing it once they arrived at scene. Surprising thing is those stains did not go away, and i asked them if they recommend anything they recommended bleach which will discolor the couches. They don't have any solutions for your problems. all they have is a machine with 3 options Steam, Soap,Bleach. and they will not quote that on call. Another funny thing they did not even seem professional. They cleaned front side and they are ready to leave until i ask them to clean on sides and back which will look odd as one side is clean and other side is not. They did that in like 10 mins and left. I would Never go back to them in my life and will not recommend any one. I wish i have option to give 0 stars.
    May 10th, 2020

  • Michael Nichols

    Very happy with the outcome. Highly recommend
    Feb 27th, 2020

Read Our 3 Reviews

About
Lakeway Carpet & Upholstery Cleaning Services

Lakeway Carpet & Upholstery Cleaning Services is located at Lakeway Dr in Austin, Texas 78734. Lakeway Carpet & Upholstery Cleaning Services can be contacted via phone at for pricing, hours and directions.

Contact Info

    Questions & Answers

    Q Where is Lakeway Carpet & Upholstery Cleaning Services located?

    A Lakeway Carpet & Upholstery Cleaning Services is located at Lakeway Dr, Austin, TX 78734


    Q How is Lakeway Carpet & Upholstery Cleaning Services rated?

    A Lakeway Carpet & Upholstery Cleaning Services has a 2.3 Star Rating from 3 reviewers.

    Ratings and Reviews
    Lakeway Carpet & Upholstery Cleaning Services

    Overall Rating

    Overall Rating
    ( 3 Reviews )
    1
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    2
    Write a Review

    Susan Mays on Google

    image Was quoted ~$150 to clean the upholstery of my chair and sofa. Guys arrived and said a "basic cleaning" only uses water and would not get out the dirt, so they gave me a new quote of $700!!! Wow!...total bait and switch! It seemed the guys had had this same conversation with many customers...so I guess this is the company's modus operandi. Quote low then raise on arrival. Btw: my upholstery is light-colored with the usual level of dirt after 8 years of use. No particular "stains," just dirty from use. I had them only clean the chair (paid $270 for this!!!), and while it's certainly better after their cleaning, it still has visible dirty areas, so I give the cleaning 3/5 stars. The service guys were nice and professional but they are on the front line for their company's bait and switch.


    Arun Kuvvarapu on Google

    image Guys, please don't waste your time calling these guys. I have called them to get rid of two tough stains on my 2 couches they quoted me $140 for steam cleaning and i ended up paying double as they recommended shampooing it once they arrived at scene. Surprising thing is those stains did not go away, and i asked them if they recommend anything they recommended bleach which will discolor the couches.
    They don't have any solutions for your problems. all they have is a machine with 3 options Steam, Soap,Bleach. and they will not quote that on call.
    Another funny thing they did not even seem professional. They cleaned front side and they are ready to leave until i ask them to clean on sides and back which will look odd as one side is clean and other side is not.
    They did that in like 10 mins and left. I would Never go back to them in my life and will not recommend any one. I wish i have option to give 0 stars.


    Michael Nichols on Google

    image Very happy with the outcome. Highly
    recommend


    Overall Rating

    Overall Rating
    ( 3 Reviews )
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