Arbor Properties Texas

Hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Chamber Rating

1.9 - (15 reviews)
3
0
0
1
11
Read Our 15 Reviews

Chamber Rating

1.9 - (15 reviews)
3
0
0
1
11
  • saisandeep potluri

    This property management is absolutely shameful. They do nothing at all and simply collect your money. If you need something repaired, forget about it. Our AC is not working properly from past 6mnts. That's definitely not on the table. It's a wonder that this place can even operate as a business with such poor management. Arbor Property Management is complete garbage, and the people working for and within it should be ashamed. I tried so many time to contact Arbor Property but they never answered my call/voice mail.
    Mar 23rd, 2023

  • Erica Shabazz

    This company by far has to be the absolute worse to rent from ever and ironwood staff is freaking horrible I feel extremely discriminated against!
    Feb 20th, 2023

  • David Herzog

    Great location
    Sep 29th, 2022

  • Karen Reincke

    Discrimination against veterans
    May 17th, 2022

  • Sonny

    We moved into the Arbors of Boerne a Arbor Property a little over a year and a half ago and have had several issues since that time. Please note the following: 1. All of the toilets run all the time and we were told not to touch the lines on the wall that are broken. The only option therefore, is to let the toilets run over which has occurred multiple times. 2. The shower in the master bathroom does not run true to hot or cold and suddenly will be extremely hot and we were told the issue had been resolved. The plumbing in the apartment is absolutely horrible and pipes will get clogged up and the pressure is minimal. 3. The A/C has to be put on at least 70 degrees to get any kind of cooling in the apartment and the foul smell and dust from it is out of control. Every A/C vent is black with mold and several places have mold on the ceiling. The mold is beginning to come through in places where it had been covered with paint. We’ve had an A/C leak multiple times, during which gallons of water leaked into my children’s bedroom. Management was notified and nothing was done to dry or clean the carpet, or address the issue of water in the wall. The drywall should have been dried out with industrial fans and treated. I notified management when we had water leaking from the A/C into the apartment that the drains were clogged and missing the L joint to run water outside. It was finally repaired but not until the mildew smell and mold had established itself. 4. The windows are old, non-insulated, nor are they caulked, which allows insects, including roaches to enter the apartment. 5. Our dishwasher sticks out because they did not install it correctly. This I know seems trivial but it’s just another thing added to the multiple problems that we have all had to deal with as a family.One of my daughter’s has special needs and is immunocompromised, but both of my children are suffering with on-going upper respiratory issues. The hazardous mildew, mold, dust, etc. is having a very detrimental effect on my family. This has been an ongoing occurrence since moving into the apartment and is very worrisome for the safety and well-being of our family. Not only has it caused severe illness in my children but both my wife and I have had issues as well. I most recently developed pneumonia.The amount of time and extra money that we have spent has gotten out of hand. This includes doctor bills, medications, replacing A/C vents, and multiple cleaning supplies. We also had to replace the bed frame and bookshelf from water damage in the children's room. The apartment manager Patty has been very unprofessional and condescending both to my wife and I on multiple occasions. Her manner and tone is aggressive and she has hung the phone up on me several times. She talks down to me when I report a problem and I find her manner and tone unacceptable.We were getting ready for bed and heard water pouring out in the hall. We walked out to see water pouring out of the ceiling from the A/C pull-out area. We had to get bowls, buckets and trash cans to catch all the water pouring out and throw towels everywhere on the floor. Maintenance came and released the remaining water out into the buckets as I was drying up the floor. When that door came down water continued to pour out and yes of course, more potential mold. After looking for a bit he was able to clear the line but the A/C would not turn back on, maybe it's because the wiring has water pouring over it, which I imagine is a fire hazard. The pan for the water is completely rusted through and now the continual water damage will not stop until it's replaced. This all means that the entire unit will need to be replaced, which makes our living conditions unbearable.This was never taken care of when management was called, left messages with no return calls as no one ever answers the phone. We also emailed over 7 people with the company including Randy and Doug Werhane in which no reply and Doug started blocking our emails. Horrible way to treat anyone and left in those conditions, be warned.
    Dec 7th, 2022

Read Our 15 Reviews

About
Arbor Properties Texas

Arbor Properties Texas is located at 7000 N Mopac Expy #335 in Austin, Texas 78731. Arbor Properties Texas can be contacted via phone at 512-343-2762 for pricing, hours and directions.

Contact Info

  •   512-343-2762

Questions & Answers

Q What is the phone number for Arbor Properties Texas?

A The phone number for Arbor Properties Texas is: 512-343-2762.


Q Where is Arbor Properties Texas located?

A Arbor Properties Texas is located at 7000 N Mopac Expy #335, Austin, TX 78731


Q What is the internet address for Arbor Properties Texas?

A The website (URL) for Arbor Properties Texas is: http://www.arborporp.com/


Q What days are Arbor Properties Texas open?

A Arbor Properties Texas is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed


Q How is Arbor Properties Texas rated?

A Arbor Properties Texas has a 1.9 Star Rating from 15 reviewers.

Hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Ratings and Reviews
Arbor Properties Texas

Overall Rating

Overall Rating
( 15 Reviews )
3
0
0
1
11
Write a Review

saisandeep potluri on Google

image This property management is absolutely shameful. They do nothing at all and simply collect your money. If you need something repaired, forget about it. Our AC is not working properly from past 6mnts. That's definitely not on the table.
It's a wonder that this place can even operate as a business with such poor management. Arbor Property Management is complete garbage, and the people working for and within it should be ashamed.
I tried so many time to contact Arbor Property but they never answered my call/voice mail.

Business Response on Google Feb 6th, 2023
Thank you for taking the time to share your feedback, Saisandeep. Our team works hard to provide our residents with the best support possible and we apologize that this wasn’t your experience. When we reviewed the history of your work orders we did find a work order for your AC in November, service was completed timely. The second work order was on Feb 6 and it was also completed timely. There were no other messages or requests to service your AC after that. We also reviewed all of the communications and did see you have been in contact with the office in regard to other matters but did not mention anything about your AC concerns. Management requires residents put all their work orders on their resident portal https://arborpm.appfolio.com/connect/users/sign_in.We value our residents and want them all to have a great experience living at our properties. If you need further assistance please contact your property office directly.

Erica Shabazz on Google

image This company by far has to be the absolute worse to rent from ever and ironwood staff is freaking horrible I feel extremely discriminated against!

Business Response on Google May 14th, 2022
Dear Erica, Arbor Properties upholds a high standard of the Fair Housing Laws. Our staff has reached out to you directly and addressed all your concerns. We hope this has been helpful and provided a better experience. If we can be of further assistance please contact our office.

David Herzog on Google

image Great location


Karen Reincke on Google

image Discrimination against veterans

Business Response on Google Apr 20th, 2022
Hi Karen, we do not have any record of you in our system. Arbor Properties upholds a high standard of the Fair Housing Laws we support equal opportunity in housing. If we can be of further assistance please contact our office.

Sonny on ChamberofCommerce.com

image We moved into the Arbors of Boerne a Arbor Property a little over a year and a half ago and have had several issues since that time. Please note the following:
1. All of the toilets run all the time and we were told not to touch the lines on the wall that are broken. The only option therefore, is to let the toilets run over which has occurred multiple times.
2. The shower in the master bathroom does not run true to hot or cold and suddenly will be extremely hot and we were told the issue had been resolved. The plumbing in the apartment is absolutely horrible and pipes will get clogged up and the pressure is minimal.
3. The A/C has to be put on at least 70 degrees to get any kind of cooling in the apartment and the foul smell and dust from it is out of control. Every A/C vent is black with mold and several places have mold on the ceiling. The mold is beginning to come through in places where it had been covered with paint. We’ve had an A/C leak multiple times, during which gallons of water leaked into my children’s bedroom. Management was notified and nothing was done to dry or clean the carpet, or address the issue of water in the wall. The drywall should have been dried out with industrial fans and treated. I notified management when we had water leaking from the A/C into the apartment that the drains were clogged and missing the L joint to run water outside. It was finally repaired but not until the mildew smell and mold had established itself.
4. The windows are old, non-insulated, nor are they caulked, which allows insects, including roaches to enter the apartment.
5. Our dishwasher sticks out because they did not install it correctly. This I know seems trivial but it’s just another thing added to the multiple problems that we have all had to deal with as a family.

One of my daughter’s has special needs and is immunocompromised, but both of my children are suffering with on-going upper respiratory issues. The hazardous mildew, mold, dust, etc. is having a very detrimental effect on my family. This has been an ongoing occurrence since moving into the apartment and is very worrisome for the safety and well-being of our family. Not only has it caused severe illness in my children but both my wife and I have had issues as well. I most recently developed pneumonia.

The amount of time and extra money that we have spent has gotten out of hand. This includes doctor bills, medications, replacing A/C vents, and multiple cleaning supplies. We also had to replace the bed frame and bookshelf from water damage in the children's room. The apartment manager Patty has been very unprofessional and condescending both to my wife and I on multiple occasions. Her manner and tone is aggressive and she has hung the phone up on me several times. She talks down to me when I report a problem and I find her manner and tone unacceptable.

We were getting ready for bed and heard water pouring out in the hall. We walked out to see water pouring out of the ceiling from the A/C pull-out area. We had to get bowls, buckets and trash cans to catch all the water pouring out and throw towels everywhere on the floor. Maintenance came and released the remaining water out into the buckets as I was drying up the floor. When that door came down water continued to pour out and yes of course, more potential mold. After looking for a bit he was able to clear the line but the A/C would not turn back on, maybe it's because the wiring has water pouring over it, which I imagine is a fire hazard. The pan for the water is completely rusted through and now the continual water damage will not stop until it's replaced. This all means that the entire unit will need to be replaced, which makes our living conditions unbearable.

This was never taken care of when management was called, left messages with no return calls as no one ever answers the phone. We also emailed over 7 people with the company including Randy and Doug Werhane in which no reply and Doug started blocking our emails. Horrible way to treat anyone and left in those conditions, be warned.


Load More Reviews

Overall Rating

Overall Rating
( 15 Reviews )
3
0
0
1
11

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Property Management Company Near Me in Austin, TX

Sumners Properties
1704 S Congress Ave, A Ste
Austin, TX 78704
(512) 707-8200
( 0 Reviews )
Cielo Center
1250 S Capital of Texas Hwy
Austin, TX 78746
512-328-7177
( 38 Reviews )
Old Settler Commons LLC

Austin, TX 78728
(512) 388-3300
( 0 Reviews )
620 Oaks Office Park
10713 Ranch Rd 620 N
Austin, TX 78726
512-219-7626
( 19 Reviews )
Silberman Realty
501 Congress Ave. STE 150
Austin, TX 78701
512-582-8219
( 0 Reviews )
Olson Lp
4747 Cat Mountain Dr
Austin, TX 78731
(512) 345-2181
( 0 Reviews )
Joa Realty
800 Newman Dr
Austin, TX 78703
(512) 480-8384
( 1 Reviews )
Best Property Management
12438 Zeller Ln
Austin, TX 78753
(512) 970-5638
( 0 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading