Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 1:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Chamber Rating

2.9 - (52 reviews)
22
2
2
2
24
Read Our 52 Reviews

Chamber Rating

2.9 - (52 reviews)
22
2
2
2
24
  • Nathaniel Ferguson

    Terrible people. Save yourself the trouble of having anything to do with Kirby Taylor. They will swindle you by any means without hesitation.
    Feb 5th, 2024

  • Andrew Norris

    Have worked with Kirby and Avanta360 for several years now and have always had a good experience! Friendly, responsive and knowledgeable.
    Jan 23rd, 2024

  • Barry Beard

    I have to say I was not pleased on the length of time it took to fix our A/C in the heat of the summer but I know it was not Avanta 360's fault. It was a home warranty company. Kirby and there team went above and beyond to help us. Thank you for everything that you have done!
    Jan 19th, 2024

  • Ryan Ferguson

    I can say enough good things about this company. Im a Real Estate agent and I still have Avanta manage my personal rentals. I dont know what Id do without them. I dont even think there is another company in Austin that comes close to the level of service and professionalism youll receive. Do you self a favor and stop looking. It doesnt exist!
    Jan 11th, 2024

  • Joy Kerlin

    Thankfully, I was able to get out of a 2 year lease - ONE YEAR EARLY. Read the reviews people!!! Honestly, who charges a tenant monthly rent for a dog - after the dog passes 5 months after moving into a home and then tries to collect another $350 non refundable fee when you decide to bring another dog into the home?!? As I sit here and read the most recent ones, I see not much has changed. Im just sorry I didnt read them before leasing their listing. Kirby Taylor, well - you can guess the type of property manager that he based on the reviews. Im here to tell you that every word is 100% true. I was a property manager for roughly 8/9 years so I am very aware of how the process works. Owners looking for a management company your home will not be maintained properly, he will try to charge you fees that their team actually caused by their negligence. I know this because charges were added to my account that I refused to pay and were eventually removed (time stamped photos to prove this). Renter looking for a home - JUST DONT! The market has so many homes to choose from, save yourself the headache. I moved into a dirty house (time stamped photos to prove this) automatically then they keep $275 as a cleaning fee upon move out. Broom swept is unacceptable for a move in. The list is endless, but Ill leave you with this - Do your homework! Your only hope with this company is Nicole. She was very helpful & did what she could but truth be told in any business - it all starts with the higher up. Avanta360 & Kirby Taylor are NOT interested in your best interest.
    Jan 31st, 2024

Read Our 52 Reviews

About
Avanta360

Avanta360 is located at 11814 Jollyville Rd STE in Austin, Texas 78759. Avanta360 can be contacted via phone at 512-310-9015 for pricing, hours and directions.

Contact Info

  •   512-310-9015
  •   (512) 334-1386

Questions & Answers

Q What is the phone number for Avanta360?

A The phone number for Avanta360 is: 512-310-9015.


Q Where is Avanta360 located?

A Avanta360 is located at 11814 Jollyville Rd STE, Austin, TX 78759


Q What is the internet address for Avanta360?

A The website (URL) for Avanta360 is: http://avanta360.com/


Q What days are Avanta360 open?

A Avanta360 is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 1:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM


Q How is Avanta360 rated?

A Avanta360 has a 2.9 Star Rating from 52 reviewers.

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 1:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Ratings and Reviews
Avanta360

Overall Rating

Overall Rating
( 52 Reviews )
22
2
2
2
24
Write a Review

Nathaniel Ferguson on Google

image Terrible people. Save yourself the trouble of having anything to do with Kirby Taylor. They will swindle you by any means without hesitation.

Business Response on Google Mar 8th, 2024
Thank you for your comment NathanialWhere as we do have to deliver difficult news that can be unpleasant, we do not consider ourselves to be swindlers or terrible people. Our job is to enforce the lease for our clients. Security deposits are itemized based on the condition of the house at move out. We compare move in pictures to the move out condition, as well as inventory and condition forms when provided. From there we take contractor bids to get the unit rent ready again and bill damages accordingly while allowing for some wear and tear. We would love to discuss any other issues you had with us and correct those if need be. We did our best to communicate with you in the troubling time of undergoing a massive foundation repair and will continue to communicate as needed.

Andrew Norris on Google

image Have worked with Kirby and Avanta360 for several years now and have always had a good experience! Friendly, responsive and knowledgeable.


Barry Beard on Google

image I have to say I was not pleased on the length of time it took to fix our A/C in the heat of the summer but I know it was not Avanta 360's fault. It was a home warranty company. Kirby and there team went above and beyond to help us. Thank you for everything that you have done!


Ryan Ferguson on Google

image I can say enough good things about this company. Im a Real Estate agent and I still have Avanta manage my personal rentals. I dont know what Id do without them. I dont even think there is another company in Austin that comes close to the level of service and professionalism youll receive. Do you self a favor and stop looking. It doesnt exist!


Joy Kerlin on Google

image Thankfully, I was able to get out of a 2 year lease - ONE YEAR EARLY. Read the reviews people!!!
Honestly, who charges a tenant monthly rent for a dog - after the dog passes 5 months after moving into a home and then tries to collect another $350 non refundable fee when you decide to bring another dog into the home?!?
As I sit here and read the most recent ones, I see not much has changed. Im just sorry I didnt read them before leasing their listing.
Kirby Taylor, well - you can guess the type of property manager that he based on the reviews. Im here to tell you that every word is 100% true.
I was a property manager for roughly 8/9 years so I am very aware of how the process works.
Owners looking for a management company your home will not be maintained properly, he will try to charge you fees that their team actually caused by their negligence. I know this because charges were added to my account that I refused to pay and were eventually removed (time stamped photos to prove this).
Renter looking for a home - JUST DONT! The market has so many homes to choose from, save yourself the headache. I moved into a dirty house (time stamped photos to prove this) automatically then they keep $275 as a cleaning fee upon move out. Broom swept is unacceptable for a move in.
The list is endless, but Ill leave you with this - Do your homework!
Your only hope with this company is Nicole. She was very helpful & did what she could but truth be told in any business - it all starts with the higher up.
Avanta360 & Kirby Taylor are NOT interested in your best interest.

Business Response on Google Jan 12th, 2024
We are so sorry you feel that way. As you are aware we had numerous conversations with you, and you with the owner in this process. It became apparent that you were not going to be happy at the house as she could not meet your expectations. We graciously offered to let you out of your lease early and you initially refused. We tried to do everything to suit you, but it didn't seem to be a good fit. We are surprised you are writing reviews as the lawsuit that was resolved stated you would not do such a thing.As you are aware the contract controls what fees are charged. You fail to mention that we allowed a second pet to be added with no fee, something we were not required to do. Each pet is a different fee per the lease and everything we advertised.I'm not sure what charges you are speaking about that were not valid, but it would seem you were taken care of by your own admission. Anytime there is a misunderstanding we are more than happy to work through it to resolution. The home was professionally cleaned before you even viewed it. Upon moving in you were not satisfied so we had it recleaned to try and make you happy. Again, it didn't seem we would be able to accomplish that. Per your contract you are required to leave the home broom cleaned as we have a professional cleaner come in after you leave as well. That is in the lease you signed so we are well within our rights to do that. That process is handled that way to avoid misunderstanding at move out. The home was certainly not clean when we received it back and would not be delivered to the next tenant in that condition, as it was not given to you in that condition. We are glad to hear Nicole did an excellent job! We like her a lot. Typically, Kirby doesn’t speak with tenants in these matters, but when tenants are difficult or harassing, he does have to get involved. I’m sorry this relationship went south but we certainly did everything we could within reason to accommodate. We wish you well wherever you rent next.

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Overall Rating

Overall Rating
( 52 Reviews )
22
2
2
2
24

Write a Review

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