Main Street Renewal Corporate Headquarters

Main Street Renewal Corporate Headquarters
  • 5001 Plaza on the Lake #200
    Austin, TX 78746
  •   512-851-8950

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Chamber Rating

Verified Member
3.7 - (878 reviews)
542
57
25
13
241
Read Our 878 Reviews

Chamber Rating

Verified Member
3.7 - (878 reviews)
542
57
25
13
241
  • Brad Akers

    Terrible company to rent from. Unresponsive to maintenance requests and theyre unwilling to remedy lease violations- such as neglecting to provide Kitchen Appliance, as outlined in the lease. STAY AWAY.
    Aug 3rd, 2024

  • Courtney Bush

    this company is absolute GARBAGE. Ive only been in my home for a week and I blame myself for not listening to the reviews but literal mold and no A/C upon move in? hell no - RUN from this company.
    Jul 23rd, 2024

  • victoria granberry


    Jul 2nd, 2024

  • Angie Schwedhelm

    This is the worst place to rent if something breaks get ready to wait a very long time before it's fixed they are penny pitching hiring the worst companies. I pay a service fee for pool maintenance that never happens in fact my pool is green right now! We had a wind storm tear down our patio roof in MAY still waiting to get fixed our AC went out still waiting for that to he fixed and we are elderly DONT RENT FROM THIS COMPANY POOREST SERVICE EVER
    Jun 28th, 2024

  • Tiffany Hanna

    This company is in violation of the Missouri security deposit law for several reasons. We vacated their property on 6/8/2024. We only received their itemized list for supposed damages yesterday, on 7/21/2024. We have an early termination agreement signed and dated for 6/8/2024, which violates the 30 days outlined by law. The list of damages is questionable or outright falsified. The property was in terrible condition when we moved in. Aside from being extremely filthy, there were also numerous issues with the property. There were previous tenants belongings left on the deck, trees growing through the deck, chains on the deck, damage to walls, floor, paint, trim, and baseboards, loose carpet (not transition piece), paint splatters on floors, oven was not functional, and dishwasher was not properly anchored. Despite these existing conditions and issues, this company is attempting to charge us over 1,000 of our security deposit for damages. Given the abhorrent conditions when we moved in, I fail to see how we are monetarily responsible for any issues with the home. We also attempted to have a walk through with a company representative three times to avoid this, but were denied the opportunity. We are active duty military and have rented for 10 years, we have never been charged for damages like this and have rarely seen such horrible conditions on a move in ready house. **edited to add: Ive already created a case with the company directly and with the better business bureau.
    Aug 3rd, 2024

Read Our 878 Reviews

About
Main Street Renewal Corporate Headquarters

Main Street Renewal Corporate Headquarters is located at 5001 Plaza on the Lake #200 in Austin, Texas 78746. Main Street Renewal Corporate Headquarters can be contacted via phone at 512-851-8950 for pricing, hours and directions.

Contact Info

  •   512-851-8950

Questions & Answers

Q What is the phone number for Main Street Renewal Corporate Headquarters?

A The phone number for Main Street Renewal Corporate Headquarters is: 512-851-8950.


Q Where is Main Street Renewal Corporate Headquarters located?

A Main Street Renewal Corporate Headquarters is located at 5001 Plaza on the Lake #200, Austin, TX 78746


Q What is the internet address for Main Street Renewal Corporate Headquarters?

A The website (URL) for Main Street Renewal Corporate Headquarters is: https://www.msrenewal.com/


Q What days are Main Street Renewal Corporate Headquarters open?

A Main Street Renewal Corporate Headquarters is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM


Q How is Main Street Renewal Corporate Headquarters rated?

A Main Street Renewal Corporate Headquarters has a 3.7 Star Rating from 878 reviewers.

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Related Categories

Ratings and Reviews
Main Street Renewal Corporate Headquarters

Overall Rating

Overall Rating
( 878 Reviews )
542
57
25
13
241
Write a Review

Brad Akers on Google

image Terrible company to rent from. Unresponsive to maintenance requests and theyre unwilling to remedy lease violations- such as neglecting to provide Kitchen Appliance, as outlined in the lease. STAY AWAY.

Business Response on Google Jul 30th, 2024
Hello Brad, We apologize for the inconvenience. Your fridge is scheduled for delivery soon. Please check your resident portal for the exact date.Elizabeth Resident Advocate at Main Street Renewal

Courtney Bush on Google

image this company is absolute GARBAGE. Ive only been in my home for a week and I blame myself for not listening to the reviews but literal mold and no A/C upon move in? hell no - RUN from this company.


victoria granberry on Google

image

Business Response on Google Jul 9th, 2024
Hello Victoria, We're sorry to hear that we didn’t meet your expectations and we would like to know more. Please ensure you open a case in your Resident Portal so our teams can address your concerns appropriately. Sincerely, Elizabeth Resident Advocate at Main Street Renewal

Angie Schwedhelm on Google

image This is the worst place to rent if something breaks get ready to wait a very long time before it's fixed they are penny pitching hiring the worst companies. I pay a service fee for pool maintenance that never happens in fact my pool is green right now! We had a wind storm tear down our patio roof in MAY still waiting to get fixed our AC went out still waiting for that to he fixed and we are elderly DONT RENT FROM THIS COMPANY POOREST SERVICE EVER

Business Response on Google Jul 6th, 2024
Hello Angie, We appreciate your feedback and apologize for the inconvenience you've encountered. To assist you further, we kindly request that you provide us with the property address, email address, and phone number at [email protected]. This will enable us to escalate the matter to the relevant area team. We look forward to resolving this situation for you.Sincerely, Kristhel Resident Advocate at Main Street Renewal.

Tiffany Hanna on Google

image This company is in violation of the Missouri security deposit law for several reasons. We vacated their property on 6/8/2024. We only received their itemized list for supposed damages yesterday, on 7/21/2024. We have an early termination agreement signed and dated for 6/8/2024, which violates the 30 days outlined by law. The list of damages is questionable or outright falsified. The property was in terrible condition when we moved in. Aside from being extremely filthy, there were also numerous issues with the property. There were previous tenants belongings left on the deck, trees growing through the deck, chains on the deck, damage to walls, floor, paint, trim, and baseboards, loose carpet (not transition piece), paint splatters on floors, oven was not functional, and dishwasher was not properly anchored. Despite these existing conditions and issues, this company is attempting to charge us over 1,000 of our security deposit for damages. Given the abhorrent conditions when we moved in, I fail to see how we are monetarily responsible for any issues with the home. We also attempted to have a walk through with a company representative three times to avoid this, but were denied the opportunity. We are active duty military and have rented for 10 years, we have never been charged for damages like this and have rarely seen such horrible conditions on a move in ready house. **edited to add: Ive already created a case with the company directly and with the better business bureau.

Business Response on Google Jul 29th, 2024
Hello Tiffany, We're sorry to hear that we didn’t meet your expectations and we would like to know more. Please ensure you open a case in your Resident Portal so our teams can address your concerns appropriately. Sincerely, Elizabeth Resident Advocate at Main Street Renewal

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Overall Rating

Overall Rating
( 878 Reviews )
542
57
25
13
241

Write a Review

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