Baylor Scott & White Clinic - Austin Oak Hill

-
5251 West US Highway 290
, Ste 200
Austin, Texas 78735 - (512) 654-3000
Hours
Chamber Rating
-
Samantha Zapata
Feb 7th, 2024 -
Lincoln Russell
Jan 5th, 2024 -
Matthew Villareal
Dec 23rd, 2023 -
John Gorman
Dec 13th, 2023 -
Joseph Morrow
Nov 18th, 2023
About
Baylor Scott & White Clinic - Austin Oak Hill
Baylor Scott & White Clinic – Austin Oak Hill offers primary care and specialty services, including breast surgery, cardiology, dermatology, digestive services, emergency care, endocrinology, foot care, general surgery, orthopedics, pain management, rheumatology, urology and women's care. Make your appointment today. The clinic is located on the same medical campus as Baylor Scott & White Medical Center – Austin, which is open 24 hours a day, seven days a week and has an on-site ER ready to serve patients who need emergency care every day of the year, even when the clinic is closed.
Contact Info
- (512) 654-3000
Questions & Answers
Q What is the phone number for Baylor Scott & White Clinic - Austin Oak Hill?
A The phone number for Baylor Scott & White Clinic - Austin Oak Hill is: (512) 654-3000.
Q Where is Baylor Scott & White Clinic - Austin Oak Hill located?
A Baylor Scott & White Clinic - Austin Oak Hill is located at 5251 West US Highway 290, Ste 200, Austin, Texas 78735
Q What is the internet address for Baylor Scott & White Clinic - Austin Oak Hill?
A The website (URL) for Baylor Scott & White Clinic - Austin Oak Hill is: https://www.bswhealth.com/locations/austin-oak-hill-clinic?y_source=1_MTQ2NjMwNTctNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D
Q What days are Baylor Scott & White Clinic - Austin Oak Hill open?
A Baylor Scott & White Clinic - Austin Oak Hill is open:
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Q How is Baylor Scott & White Clinic - Austin Oak Hill rated?
A Baylor Scott & White Clinic - Austin Oak Hill has a 3.1 Star Rating from 33 reviewers.
Hours
Ratings and Reviews
Baylor Scott & White Clinic - Austin Oak Hill
Overall Rating
Overall Rating
( 33 Reviews )
Samantha Zapata on Google

Lincoln Russell on Google
I went to this ER for a kidney stone. The attached image was my arm 4 days later. My wife was concerned I may get a blood clot and so I went back by the same ER desk to ask if someone could look at it, to make sure they did no major damage to my arm on the previous visit. This was all due to the administering IV nurse.
They looked and said it would be okay, then billed me around $1,500 for stopping in. I was told by BSW billing not to worry and that it would be credited. Not only was it not credited, I had to file an appeal. Their "Patient Relations" team sent a letter which, in fairness, did accurately relay the circumstances of my visit. But, still concluded with them wanting the $. To paraphrase, "Yeah, you're not wrong. We did all that, but why don't you just go ahead and pay us anyway." I drove to the hospital again to find someone in admin, and ask him to explain what was happening. He emailed patient relations in a different location and they ignored him. I then had to file a complaint with TX's Health and Human Services Dept. They assured me BSW had to investigate this and respond within 30 days. That was over 3 months ago. I still have received nothing. And, since they can negatively impact your credit for nonpayment, I had to pay them. The cost of litigation outweighs the cost of payment, which is what BSW banks on.
This is blackmail with diminished credit being the threat. I reasonably feel I was extorted by BSW. My family, all of whom had been treated by Dr's and clinics at BSW at some point, will not return. And, in the ultimate of ironies, my company's insurance agent recommended I move our company plan in '24 to a BSW health insurance plan. They actually have this. And, it costs less than the alternatives. I told them there was no way in hell I would subject our people to only being allowed treatment from them, and it was due solely to this incident. So, this is an exponential loss for them, due to their insistence on "shaking down" a patient as a result of their negligence. As we have told all family, friends, and employees...never step foot in a BSW facility.

Matthew Villareal on Google
Dr Mendelow & her team were fantastic, experienced little to no pain following my surgery and she helped me to navigate the complicated process to select my treatment plans going forward
Dr Murray & her team were great. Going through chemo is tough but they were very educational and supportive throughout my time there
Infusion team was great! Spending 8 hours a day in the infusion clinic can seem daunting but they always made sure I was comfortable

John Gorman on Google

Joseph Morrow on Google
Overall Rating
Overall Rating
( 33 Reviews )Write a Review
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