Imperial Auto Insurance

Hours

Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM
Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM

Chamber Rating

1.8 - (10 reviews)
2
0
0
0
8
Read Our 10 Reviews

Chamber Rating

1.8 - (10 reviews)
2
0
0
0
8
  • Fernando Ballinas

    They are scammers, they practically stole more than a thousand dollars from me for a policy that they themselves canceled. I was paying for more than 6 months for a policy that was canceled, it is already reported in all government agencies.
    Sep 23rd, 2023

  • Mohammad Hammad


    Jun 7th, 2023

  • Geliaya Williams

    Never answers calls when my fianc calls. Very poor customer service! Dont recommend!
    Dec 19th, 2022

  • Keila Perez

    Don't waste your money. She is scammer. Horrible customer services. We got a full coverage insurance with her (rica) We paid $340 for our down payment with $158 per month. On the id cards only shows her contact info and a number for claims. We had to call the claims number for a claim and they ended up saying our policy never got activated because they only received a payment of $4.00, four dollars, yes you are reading right. Incredible. Now we are calling her and going to her office and she is not taking our calls and the office is close. A friend of mine called her and she texted her back saying I call you back if you need something text me. My friend texted her and told her she wanted to get a quote and she replied back, text me the vin number. So she is available, she is just don't want to face us. Conclusion, she make you believe she is activating a policy for you, but the money goes to the agency account or her packet not to the insurance company. She is scammer an a miserable person. Don't waste your money. She is a scammer. Terrible customer services. We took out comprehensive insurance with her (rica) We paid $340 down payment with $158 a month. Only your contact information and a claims number appear on the identification cards. We had to call the claims number for a claim and they end up saying our policy was never activated because they only received a payment of $4.00, four dollars, yes you are reading that right. Incredible. Now we call her and go to her office and she is not answering our calls and the office is closed. A friend of mine called her and she texted her saying I'll call you if you need anything. My friend texted her and told her I wanted to get a quote and she responded and texted me the vin number. So she's available, she just doesn't want to face us. Conclusion, it makes you believe that you are activating a policy, but the money goes to the agency's account or its package, not to the insurance company. She is a scammer and a strange person.
    Nov 22nd, 2022

  • katherine garcia

    We have been trying to get a hold of someone to help us file some documents to travel and they are not answering. It sounds like they are ending the call after a few rings. The service here is the worst, not worth your time or money.
    Sep 18th, 2022

Read Our 10 Reviews

About
Imperial Auto Insurance

Imperial Auto Insurance is located at 8711 Burnet Rd Suite A-5 in Austin, Texas 78757. Imperial Auto Insurance can be contacted via phone at 512-668-2836 for pricing, hours and directions.

Contact Info

  •   512-668-2836

Questions & Answers

Q What is the phone number for Imperial Auto Insurance?

A The phone number for Imperial Auto Insurance is: 512-668-2836.


Q Where is Imperial Auto Insurance located?

A Imperial Auto Insurance is located at 8711 Burnet Rd Suite A-5, Austin, TX 78757


Q What is the internet address for Imperial Auto Insurance?

A The website (URL) for Imperial Auto Insurance is: http://imperialautoinsuranceusa.com/


Q What days are Imperial Auto Insurance open?

A Imperial Auto Insurance is open:
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM


Q How is Imperial Auto Insurance rated?

A Imperial Auto Insurance has a 1.8 Star Rating from 10 reviewers.

Hours

Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM
Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM

Ratings and Reviews
Imperial Auto Insurance

Overall Rating

Overall Rating
( 10 Reviews )
2
0
0
0
8
Write a Review

Fernando Ballinas on Google

image They are scammers, they practically stole more than a thousand dollars from me for a policy that they themselves canceled. I was paying for more than 6 months for a policy that was canceled, it is already reported in all government agencies.


Mohammad Hammad on Google

image


Geliaya Williams on Google

image Never answers calls when my fianc calls. Very poor customer service! Dont recommend!


Keila Perez on Google

image Don't waste your money. She is scammer. Horrible customer services. We got a full coverage insurance with her (rica) We paid $340 for our down payment with $158 per month. On the id cards only shows her contact info and a number for claims. We had to call the claims number for a claim and they ended up saying our policy never got activated because they only received a payment of $4.00, four dollars, yes you are reading right. Incredible. Now we are calling her and going to her office and she is not taking our calls and the office is close. A friend of mine called her
and she texted her back saying I call you back if you need something text me. My friend texted her and told her she wanted to get a quote and she replied back, text me the vin number. So she is available, she is just don't want to face us. Conclusion, she make you believe she is activating a policy for you, but the money goes to the agency account or her packet not to the insurance company. She is scammer an a miserable person.
Don't waste your money. She is a scammer. Terrible customer services. We took out comprehensive insurance with her (rica) We paid $340 down payment with $158 a month. Only your contact information and a claims number appear on the identification cards. We had to call the claims number for a claim and they end up saying our policy was never activated because they only received a payment of $4.00, four dollars, yes you are reading that right. Incredible. Now we call her and go to her office and she is not answering our calls and the office is closed. A friend of mine called her and she texted her saying I'll call you if you need anything. My friend texted her and told her I wanted to get a quote and she responded and texted me the vin number. So she's available, she just doesn't want to face us. Conclusion, it makes you believe that you are activating a policy, but the money goes to the agency's account or its package, not to the insurance company. She is a scammer and a strange person.


katherine garcia on Google

image We have been trying to get a hold of someone to help us file some documents to travel and they are not answering. It sounds like they are ending the call after a few rings.
The service here is the worst, not worth your time or money.


Load More Reviews

Overall Rating

Overall Rating
( 10 Reviews )
2
0
0
0
8

Write a Review

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