I had an exceptional experience with Newcastle Homes. Their team made the process enjoyable, implementing efficient procedures that saved time and money. The result was an incredible home, combining quality craftsmanship with unique, trending design. I highly recommend Newcastle Homes for their outstanding service and expertise in building dream homes. They custom built two homes for short-term rental, adding bathrooms and amenities like a hot tub, significantly boosting our cash flow. Our guests are consistently delighted with their stay, reflecting the excellence of Newcastles work Dec 27th, 2023
Neighborhood Plumbing and Drain Ops
We are a local, minority-owned plumbing business that does work for Newcastle Homes. Not all work, and not all clients are the same, so it's important to work with/for those that you can trust. We are proud to work with Newcastle because they share our focus on integrity, transparency, and quick and effective communication--we can't say that about every builder we have worked with in the past! Dec 21st, 2023
Blanca Ferreiro
I run a contracting business, and we've been working with Newcastle Homes for the past six years. It has been wonderful. Their professionalism, attention to detail, commitment to excellence, and engagement with the local community make them stand out as exceptionalbuilders. Aug 4th, 2023
Daniel Mirapalheta
We exclusively work with Newcastle for all our remodeling and addition needs, including outdoor living. The results speak for themselves - we send all our family and friends their way for good reason! They put passion into every project, big or small, and always go the extra mile, even taking care of routine maintenance items without us even asking! Jul 23rd, 2023
Debbie Lalla
Newcastle built our home (2022) and after about 6 months walls were filled with moisture and mold. Required full mold remediation, 8 weeks of remediation and repair, we were not even allowed to access the home for 4 weeks. The water leaks were discovered before we even closed on the house but they did not investigate the source of the leak - just said it was from wet sanding the garage floor. It was actually caused because they punctured the waterproof seal all along the large 2nd floor deck when they drilled through it to install railings. When remediation was complete, their painters caused a major fire in the garage by leaving piles of combustible chemical soaked rags next to cans of paint thinner resulting in drywall replacement, electrical rewiring, melted epoxy floor and melted garage door opener & sensors. We had to disclose the mold remediation when we sold the home which drove the market value down. It took them 2 years to build our house even though they started and finished many other homes while they were building ours. They already had our contract and money so they focused on quickly building spec homes while the market was still hot. Jul 13th, 2023
Newcastle Homes is located at Avenue G in Austin, Texas 78751. Newcastle Homes can be contacted via phone at 512-454-4600 for pricing, hours and directions.
Contact Info
512-454-4600
Questions & Answers
Q What is the phone number for Newcastle Homes?
A The phone number for Newcastle Homes is: 512-454-4600.
Q Where is Newcastle Homes located?
A Newcastle Homes is located at Avenue G, Austin, TX 78751
Q What is the internet address for Newcastle Homes?
A The website (URL) for Newcastle Homes is: https://www.austinnewcastlehomes.com/
Q What days are Newcastle Homes open?
A Newcastle Homes is open: Friday: 8:30 AM - 5:30 PM Saturday: Closed Sunday: Closed Monday: 8:30 AM - 5:30 PM Tuesday: 8:30 AM - 5:30 PM Wednesday: 8:30 AM - 5:30 PM Thursday: 8:30 AM - 5:30 PM
Q How is Newcastle Homes rated?
A Newcastle Homes has a 4.6 Star Rating from 18 reviewers.
I had an exceptional experience with Newcastle Homes. Their team made the process enjoyable, implementing efficient procedures that saved time and money. The result was an incredible home, combining quality craftsmanship with unique, trending design. I highly recommend Newcastle Homes for their outstanding service and expertise in building dream homes. They custom built two homes for short-term rental, adding bathrooms and amenities like a hot tub, significantly boosting our cash flow. Our guests are consistently delighted with their stay, reflecting the excellence of Newcastles work
Business Response on GoogleDec 24th, 2023
Thanks for the kind words! It’s always a pleasure working with you and your team. We’re better at what we do because of it!
Neighborhood Plumbing and Drain Ops on Google
We are a local, minority-owned plumbing business that does work for Newcastle Homes. Not all work, and not all clients are the same, so it's important to work with/for those that you can trust. We are proud to work with Newcastle because they share our focus on integrity, transparency, and quick and effective communication--we can't say that about every builder we have worked with in the past!
Business Response on GoogleDec 13th, 2023
Thanks, guys! Quality and communication are indeed key, so we look forward to growing the relationship as well!
Blanca Ferreiro on Google
I run a contracting business, and we've been working with Newcastle Homes for the past six years. It has been wonderful. Their professionalism, attention to detail, commitment to excellence, and engagement with the local community make them stand out as exceptionalbuilders.
Business Response on GoogleJul 15th, 2023
You guys are all class and a true partner!
Daniel Mirapalheta on Google
We exclusively work with Newcastle for all our remodeling and addition needs, including outdoor living. The results speak for themselves - we send all our family and friends their way for good reason! They put passion into every project, big or small, and always go the extra mile, even taking care of routine maintenance items without us even asking!
Business Response on GoogleAug 5th, 2023
Thanks for the kind words! We appreciate your patronage and all the referrals you send! All the best to the family!
Debbie Lalla on Google
Newcastle built our home (2022) and after about 6 months walls were filled with moisture and mold. Required full mold remediation, 8 weeks of remediation and repair, we were not even allowed to access the home for 4 weeks. The water leaks were discovered before we even closed on the house but they did not investigate the source of the leak - just said it was from wet sanding the garage floor. It was actually caused because they punctured the waterproof seal all along the large 2nd floor deck when they drilled through it to install railings. When remediation was complete, their painters caused a major fire in the garage by leaving piles of combustible chemical soaked rags next to cans of paint thinner resulting in drywall replacement, electrical rewiring, melted epoxy floor and melted garage door opener & sensors. We had to disclose the mold remediation when we sold the home which drove the market value down. It took them 2 years to build our house even though they started and finished many other homes while they were building ours. They already had our contract and money so they focused on quickly building spec homes while the market was still hot.
Business Response on GoogleAug 6th, 2023
Hi Debbie,While we all wish we could have avoided the issues associated with this build, it is only fair to provide more context since this review omits key information and mischaracterizes some of events that occurred. This project demonstrates our commitment to our product quality, standards, and warranties, and we always stand by our work.Upon being informed of the issue, we moved immediately to remedy the leak in question. The project completed within schedule, and you were able to close with your buyer on time. We honored our responsibilities on this project, and we will continue to do so for all buyers. Once repairs were complete, which were done in time for you to close on your flip, we provided a certified third party house-wide bill of health as best practice requires. We also provided at our expense an upgraded custom wood deck as a gesture of goodwill to both you and your buyers for the difficulties encountered.We understand your frustrations, but we would like to expound on your review: -No one knew of the issue earlier, as the house was not occupied or monitored for months after possession was transferred. -While any leak is a serious fault, this was localized to one portion of an exterior wall and completely remedied as soon as we were notified. -While there was a smoke alarm in the garage to which AFD responded, there was no fire, just a solvent smoke issue that was immediately corrected and the garage interior was refinished to spec with no delay or cost for you.-Your home was completed on time, as per the schedule on the contract you executed with the developer. This was no small feat considering it overlapped with COVID and its associated massive supply-chain disruptions. In defense of our reputation, we feel obligated to correct the record. We accept the mistakes that were made, and great effort was expended in their rectification. Ultimately we succeeded in completing the work within your closing timeline and to the satisfaction of your buyers. We strive for perfection on every project, but on the rare occasion we fall short, we are proud of our efforts to make things right and glad this endeavor was profitable for you.