Drybar - Downtown Austin

I made an appointment over the phone, initially for a blow out, but since I didnt want/need to get my hair washed, the person I spoke with suggested a dry style. I was told that the salon had curlers and all the necessary tools to get the style I was looking for, but when I arrived, I was told the style I was looking for wasn't possible. The stylist offered a style that she thought would appear similar to what I initially wanted, but it turned out much curlier. I tried to fix it at home before getting my headshots taken for work, but I wasn't very successful. I wish the receptionist I first spoke with had been clearer about what I could expect with a dry style. :(
Mar 18th, 2024

There are a few consistent issues with this place -reception and stylists dont do a good job communicating so they often miss the add-ons you purchase -stylists should just set a 10 min timer for the scalp massage. They often dont fulfill it, maybe because it used to be included with a lesser time period. Not sure. Hoping this feedback is useful for mgmt
Mar 15th, 2024

Manager on the phone was so rude and disrespectful. She would not cooperate was not willing to work things out. Wanted my party of 6 to decide right at the moment for what we wanted for our hair.
Mar 7th, 2024

Feb 25th, 2024

Felicia is simply amazing!!! I had such a wonderful experience from beginning to end. The receptionist was so courteous, kind and helpful. Sorry I didnt ask her sweet name. Im from Georgia and needed some guidance. This is truly the most magnificent blow out Ive ever gotten. Felicia is a darling person who did wonders with my fine, thin hair. I highly recommend this business and Felicia. Such a treat! Cant wait to come back!
Feb 21st, 2024