Hours

Monday:
7:00 AM - 12:00 AM
Tuesday:
7:00 AM - 12:00 AM
Wednesday:
7:00 AM - 12:00 AM
Thursday:
7:00 AM - 12:00 AM
Friday:
7:00 AM - 12:00 AM
Saturday:
8:00 AM - 12:00 AM
Sunday:
8:00 AM - 12:00 AM

Chamber Rating

Verified Member
2.8 - (86 reviews)
27
10
6
7
36
Read Our 86 Reviews

Chamber Rating

Verified Member
2.8 - (86 reviews)
27
10
6
7
36
  • Muhammad Hamza Farrukh

    Timings on here and on the website say it closes at midnight but when I got here a few minutes past 11 pm, it was completely closed
    Mar 24th, 2024

  • Valarie Dyer

    Pharmacy seems to be an issue here. Not suprised walgreens wants to understaff to save $. I called yesterday to see if they had my medicine in stock. Pharmacy tech said they did ( 28 of the 30 pills needed but I was okay with that). I transferred over my prescription, then Pharmacy called and said they don't have it, and my provider has to transfer it. Meanwhile I hear another tech in the background complaining about having to look. My guess is they didn't want to do it. So I will no loger due business here.
    Mar 19th, 2024

  • Lulu Rico

    I'm coming today the manager He treated me badly, accusing me of something I haven't done just for asking for help about my account and why they didn't give me a receipt. that your printer doesn't work
    Mar 6th, 2024

  • Roxy Katz

    i've gone to this pharmacy for years because it's the closest one to me, and they've never been particularly great (except the one wonderful Indian woman who is incredibly good with giving vaccines especially to children), but the convenience in proximity and being able to manage my prescriptions online made up the difference. lately it's been worse than ever. i'm always treated poorly when i go in to pick up my medication (a lot of eye rolling, interruption, pharmacist slamming things down, not looking at me or giving any semblance of customer service), and recently was told (VERY rudely) that one of my meds was out of stock at the manufacturer level and when i asked about my options, the lady i was speaking with on the phone audibly huffed at me and told me she didn't know and to contact my provider (which is stupid because how would my provider know vendor and manufacturer stock???). this was monday. at the time i asked them if they could hold another medication that they had filled until today end of day as i'm disabled and cannot drive (i was waiting for both medications to come in to pick up together since i have to find transportation), and she said they would and that she would make a note. i go up there today in the morning and the person at the register was incredibly rude, when i told her that i was picking up a medicine she snapped that it was out of stock before even asking for any clarification, so i was like no, there's another one that should be up here and gave her the name of it. she kept interrupting me and was talking over me when i was giving her my date of birth. she confirmed someone must have put it back and told me it would be twenty minutes wait to have it filled again- but my ride needed to be back at work so i couldn't stay (it's why i SPECIFICALLY called and made SURE i could get it held and made SURE it would be there). when i asked if she could get it mailed to me she continued to interrupt me and talk over me, rapid fire listing multiple prices and it was incredibly stressful. the pharmacist who has always been incredibly rude and nasty to me (middle aged woman with blondish hair and tanned skin) was just standing in the back area staring instead of stepping in to help. but this doesn't surprise me because she's always been incredibly mean and nasty, her bad attitude seeps out into the rest of the staff it seems. i've just had it with this location. i'm going to contact my providers and switch any remaining meds i had at this location to different ones. the wait at people's pharmacy may be slightly longer for some meds, but at least they are kind and compassionate when dealing with customers. if you're wondering about whether or not to get your meds filled here, DONT!!! you will get treated poorly and get yanked around with no regard to your time or finances. there are a ton of better options, walgreens is no longer worth it (especially not this location). ETA: so after telling the lady at the counter i didn't want to deal with her anymore and that i was going to leave and to not worry about filling my Rx at walgreens, i get a notification that my prescription was ready... a prescription i made very clear i wasn't going to be able (or at that point willing) to pick up in store because of their incompetence. how does this make sense???? why add insult to injury when ive made it clear i cannot reliably get up there and couldn't wait??? the sheer disrespect and incompetence, i swear.......
    Apr 2nd, 2024

  • Rebecca Forbes

    Ive used this location for 23 years. They used to have excellent, efficient, and pleasant pharmacy techs. Then they hired this incredibly rude tech who acts like he is inconvenienced by having to do his job. I think he drove off the good staff because I only ever seem to see him and another new guy (who is polite, but seems to still be learning the job). They messed up big time last week - submitting a claim to my insurance company for the prescription they repeatedly told me they couldnt fill until my doctors office authorized it (my doctor had authorized it TWICE). The pharmacy techs refused to engage to resolve the problem (the rude cut me off mid sentence, the other one couldnt understand what the problem was). It took my insurance company calling for Walgreens to take an interest in the matter. It took 4 days, 9 phone calls, and four trips to the pharmacy to get my medication. Shame on them.
    Mar 27th, 2024

Read Our 86 Reviews

About
Walgreens

Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens.Pharmacy Hours: M-F 9am-1:30pm, 2pm-8pm, Sa-Su 10am-1:30pm, 2pm-6pm

Contact Info

Services

  • Photo Printing
  • Flu Shots
  • Western Union Money Transfer
  • FedEx Pickup and Drop-off

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Images

Questions & Answers

Q What is the phone number for Walgreens?

A The phone number for Walgreens is: (512) 388-1539.


Q Where is Walgreens located?

A Walgreens is located at 3407 Wells Branch Pkwy, Ste 675, Austin, Texas 78728


Q What is the internet address for Walgreens?

A The website (URL) for Walgreens is: https://www.walgreens.com/locator/walgreens-3407+wells+branch+pkwy-austin-tx-78728/id=1970


Q How big is Walgreens?

A Walgreens employs approximately 20+ people.


Q What days are Walgreens open?

A Walgreens is open:
Monday: 7:00 AM - 12:00 AM
Tuesday: 7:00 AM - 12:00 AM
Wednesday: 7:00 AM - 12:00 AM
Thursday: 7:00 AM - 12:00 AM
Friday: 7:00 AM - 12:00 AM
Saturday: 8:00 AM - 12:00 AM
Sunday: 8:00 AM - 12:00 AM


Q How is Walgreens rated?

A Walgreens has a 2.8 Star Rating from 86 reviewers.

Ratings and Reviews
Walgreens

Overall Rating

Overall Rating
( 86 Reviews )
27
10
6
7
36
Write a Review

Muhammad Hamza Farrukh on Google

image Timings on here and on the website say it closes at midnight but when I got here a few minutes past 11 pm, it was completely closed


Valarie Dyer on Google

image Pharmacy seems to be an issue here. Not suprised walgreens wants to understaff to save $. I called yesterday to see if they had my medicine in stock. Pharmacy tech said they did ( 28 of the 30 pills needed but I was okay with that). I transferred over my prescription, then Pharmacy called and said they don't have it, and my provider has to transfer it. Meanwhile I hear another tech in the background complaining about having to look. My guess is they didn't want to do it. So I will no loger due business here.

Business Response on Google Mar 22nd, 2024
Hello, Valarie. Thank you for sharing these concerns. We’ve heard the information that you've provided and will be passing it onto the proper department for review. ~AC

Lulu Rico on Google

image I'm coming today the manager
He treated me badly, accusing me of something I haven't done just for asking for help about my account and why they didn't give me a receipt. that your printer doesn't work


Roxy Katz on Google

image i've gone to this pharmacy for years because it's the closest one to me, and they've never been particularly great (except the one wonderful Indian woman who is incredibly good with giving vaccines especially to children), but the convenience in proximity and being able to manage my prescriptions online made up the difference. lately it's been worse than ever. i'm always treated poorly when i go in to pick up my medication (a lot of eye rolling, interruption, pharmacist slamming things down, not looking at me or giving any semblance of customer service), and recently was told (VERY rudely) that one of my meds was out of stock at the manufacturer level and when i asked about my options, the lady i was speaking with on the phone audibly huffed at me and told me she didn't know and to contact my provider (which is stupid because how would my provider know vendor and manufacturer stock???). this was monday. at the time i asked them if they could hold another medication that they had filled until today end of day as i'm disabled and cannot drive (i was waiting for both medications to come in to pick up together since i have to find transportation), and she said they would and that she would make a note. i go up there today in the morning and the person at the register was incredibly rude, when i told her that i was picking up a medicine she snapped that it was out of stock before even asking for any clarification, so i was like no, there's another one that should be up here and gave her the name of it. she kept interrupting me and was talking over me when i was giving her my date of birth. she confirmed someone must have put it back and told me it would be twenty minutes wait to have it filled again- but my ride needed to be back at work so i couldn't stay (it's why i SPECIFICALLY called and made SURE i could get it held and made SURE it would be there). when i asked if she could get it mailed to me she continued to interrupt me and talk over me, rapid fire listing multiple prices and it was incredibly stressful. the pharmacist who has always been incredibly rude and nasty to me (middle aged woman with blondish hair and tanned skin) was just standing in the back area staring instead of stepping in to help. but this doesn't surprise me because she's always been incredibly mean and nasty, her bad attitude seeps out into the rest of the staff it seems. i've just had it with this location. i'm going to contact my providers and switch any remaining meds i had at this location to different ones. the wait at people's pharmacy may be slightly longer for some meds, but at least they are kind and compassionate when dealing with customers. if you're wondering about whether or not to get your meds filled here, DONT!!! you will get treated poorly and get yanked around with no regard to your time or finances. there are a ton of better options, walgreens is no longer worth it (especially not this location).
ETA: so after telling the lady at the counter i didn't want to deal with her anymore and that i was going to leave and to not worry about filling my Rx at walgreens, i get a notification that my prescription was ready... a prescription i made very clear i wasn't going to be able (or at that point willing) to pick up in store because of their incompetence. how does this make sense???? why add insult to injury when ive made it clear i cannot reliably get up there and couldn't wait??? the sheer disrespect and incompetence, i swear.......

Business Response on Google Apr 2nd, 2024
Thank you for taking the time to share the details of your experience, Roxy. I am truly sorry to hear of this trouble and have filed a formal complaint on your behalf, letting leadership know about your concerns. We'll be working with leadership to address these issues and improve the service that you (and others) receive in the future. ^MK

Rebecca Forbes on Google

image Ive used this location for 23 years. They used to have excellent, efficient, and pleasant pharmacy techs. Then they hired this incredibly rude tech who acts like he is inconvenienced by having to do his job. I think he drove off the good staff because I only ever seem to see him and another new guy (who is polite, but seems to still be learning the job).
They messed up big time last week - submitting a claim to my insurance company for the prescription they repeatedly told me they couldnt fill until my doctors office authorized it (my doctor had authorized it TWICE). The pharmacy techs refused to engage to resolve the problem (the rude cut me off mid sentence, the other one couldnt understand what the problem was). It took my insurance company calling for Walgreens to take an interest in the matter.
It took 4 days, 9 phone calls, and four trips to the pharmacy to get my medication. Shame on them.

Business Response on Google Mar 31st, 2024
We are very sorry to hear about your experience, Rebecca. We have reported these concerns and filed a formal complaint, using the details, information and feedback outlined. We would love to know more about this. Please feel free to reach out to our offices with more detail, calling 18009254733. Thank you. ^KB

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Overall Rating

Overall Rating
( 86 Reviews )
27
10
6
7
36

Write a Review

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