Joe Hudson's Collision Center

We had the worst experience with any car repair shop. Even though they had promised to, they never called or emailed us to update us on the status of our car after it was in the shop. I had to call 4 or 5 times to get any update. After we decided not to proceed to the repair there. They charged us $240 to put the bumper back.
Jun 25th, 2024

I am from Chicago was visiting Austin for my work and got into accident. I have a Toyota Sequoia 2016 as soon I called them they help me to get the car in the shop and help me with the rental That was a very good experience with this guys. They were very professional kept me updated. Razz and Jackie was really nice and professional My car was done the Way I want it and it looks very beautiful Shorty is the body man that worked on my car and he did a good job and Im very picky. Now Im very happy with this shop and the work they did I highly command if you got in trouble or accident they are will help you !
Jun 12th, 2024

Outstanding service and work. Hail damage to my 1 month old new car and it now looks brand new again. Great job
May 16th, 2024

Worst experience I have ever had at a body shop. Car was broken into 2 months after I bought it, this was in August 2023 (Dodge Durango Hellcat). Called them immediately and set up and appointment with them and my insurance. They ordered parts, but in the middle of September 2023, we had a bad hail storm, so they told me I would have to wait because they were busy with hail customers. I said why would I have to wait when I was there before the hail storm even hit. They slipped up and said it was because they make more from PDR (paint-less dent removal), so I went to the back of the line. They let me take it in in early October to "fix" everything. Then found out they didn't have all the parts, because they were NEVER ordered. While my car was there, they had a new person try their hand a buffing, their first time, on my brand new $110k car (2023 Dodge Durango Hellcat). See pics, there was no damage to the back quarter panel, but somehow there were now swirl marks all over the back. Told them about that and took it back a month later. only for them not the have all the parts, still. It is now Thanksgiving, and I call the week after, so end of November, and find out that they haven't even ordered all the parts for my car yet. Remember, this started in August, now we are in December. They said they STILL hadn't ordered any parts for my car. Finally, middle of December, they say they are ready with all parts. Took it to them, for another week, this is a total of 6 weeks at their shop, and then they said they were done. Took pictures of the NEW swirl marks on the door now! Took it back to them in January, said they "took care of all the swirl marks). I take it back and show them and they said, "I cant see anything", go ahead and take a look in the pics and tell me if you can see anything. And I am NOT a body shop or paint expert. Took it back for the 6th time to fix it and some other things like the scuff marks they made on my door that they said, "were already there.". Well, it was a brand new car, so no, they were not already there. Also to fix a scratch in the leather that was never there to begin with. Took it back a final time in February to show them the scratch that was STILL there from the original break in and they said they would take care of it. It is now the middle of April, 2 months later, and nothing from them. I still have the swirl marks on the door and it looks worse than when it got broken into. Go ahead, call them and ask them about the Durango Hellcat. They ALL know about it and the comedy of errors they pulled on me. So, here we are, 8 months later, after the original appointment, and my car is STILL not fixed. Go there if you dare...........but it's in your best interest to find somewhere else to take any car to get fixed. See photos and some dates. The ones without dates are what it looks like today. So, 8 different weeks at the shop total and still not complete.
Apr 20th, 2024

Apr 17th, 2024