SoCo on The Lake

I'll start by prefacing with this: there are a lot of glowing reviews of this place. This is because folks are either trying to mitigate rent increases in a public way or management has asked them to leave a review. The location is perfect. The finishes leave a bit to be desired, but this place is old and renovating 100 apartments wouldn't be easy. The maintenance crew on the ground is friendly and clearly works hard and does a great job when they can. CWS as a management company? Absolute garbage. My A/C / heating unit has been crashing every 2-3 months or so. I have asked 4-5 times for them to replace it, and every time I'm met with some band aid solution that is only temporary. I've had water on my floors from condensate overflow, frozen condensers, unworking thermostats in the winter, etc. CWS doesn't care and makes no reparations. We even lost power for a week once. No explanation was ever given why. The unit below me had an issue with their water. The instruction to the units above was to stop using their kitchen sinks and to wash dishes in the bathroom sink. They've had to do this for a month. No reparations offered to those tenants. Security is also a bit of a concern, and CWS does nothing to mitigate the problem, save for hiring a security guard every now and then to pester residents who stay at the pool past 10 pm. The residents all asked for security cameras to be installed, and the answer was "cameras don't deter crime, they only document crimes that's happened." CWS also manages the Water Marq next door. Of course, there is cameras all over that complex. Now we have stadium lighting in the parking lot and on the trail, which is not great when we're all trying to sleep. Frankly, I wouldn't live here with the apartment's current management team. It was good a couple years ago, but they really just let this place ago over the last year or two.
Jan 9th, 2024

Dec 12th, 2023

Sep 17th, 2023

Nicole from the leasing office is AMAZING! Prompt communication and so so helpful. Thank you Nicole!! :)
Mar 8th, 2023

A great hidden little community! Its been awesome living here.
Nov 12th, 2022