Bridge at Henley Apartments

Hours

Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
1:00 PM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM

Chamber Rating

4.2 - (228 reviews)
179
4
2
5
38
Read Our 228 Reviews

Chamber Rating

4.2 - (228 reviews)
179
4
2
5
38
  • Beano

    These guys are awesome, hands downs the best few I have ever experienced. They were very helpful and gave me updates. Awesome job guys!
    Mar 29th, 2024

  • Cyntha Twedt

    Today I needed my door lock fixed on my storage unit. Not only did Aslan fix the lock for me, but he also touched up the paint that had chipped away on the door. I want to thank him as well as Scott and Josh for really being a stand out maintenance team here at HENLEY! I really appreciate you guys and your professionalism.
    Mar 15th, 2024

  • Marie Banzon

    My breaker tripped on Friday close to 5 PM. I called the office and maintenance (Aslan) arrived immediately. He came to my apartment to see what might've caused it to trip and found that the dryer needed to be repaired. They (Aslan and Josh) came back first thing on Monday to repair the dryer and quickly resolved the issue.
    Mar 7th, 2024

  • Francisco J Chavez Jr

    Outstanding service thanks! Scott/Aslan/Josh
    Mar 7th, 2024

  • Keyvan Oskooi

    Current resident since June 2021. I'm writing this review because I'm frustrated. Almost all of my maintenance tickets are closed, with no resolution. So I've decided to list all outstanding issues with supporting photos here. Will update it on a weekly basis... Security and safety is a major concern: -The garage gate is broken. Key fobs do not work since March 2024. -The Montopolis entrance gate has been broken since Oct 2023. You cannot enter property n must go around. - The Riverside entrance gate broke in mid March 2024. Your key fobs won't work. - Stairwell 2 door is open to the outside (Riverside). All homeless are welcome! -Stairwell 3 door is open to the outside (Montopolis). All homeless are welcome! -Pedestrian gate on Montopolis does not work period. Oct 2023 All other outstanding issues: - About half of the gym lights don't work since Feb 2024. - The water fountain outside of the gym has been blinking red since July 2023. - Management has decided to play music in the courtyard 24/7 since March 2024. Residents are complaining that it's loud. - The garage is filthy. Some places on the first level get cleaner as you walk on it. - A few selfish residents leave their vehicles in the charging stations, even after they're done charging. So a lot of times you can't charge your car. - The hallways smell really bad and carpets are stained. Years of dogs urination and trash seepage. Some residents do not follow the rules and leave their trash out sometimes for days. I've never seen them wash the carpets either. - Stairwell 1 smells like urine since Feb 2024 Due to lack of security your packages are guaranteed to get stolen, and your car will get broken into and/or stolen. You have been warned. Over the last three years, I have made a lot of friends in the building, and have seen/heard about at least 4 stolen vehicles, about two dozen break into cars, and a lot of delivery packages get stolen as well. One Friday am (around 4) I witnessed two shady looking dudes stealing all the belongings from someone's storage room. Management please fix all doors and gates as soon as possible, so we the residents can call Henley a safe place to live. Thank you!
    Apr 3rd, 2024

Read Our 228 Reviews

About
Bridge at Henley Apartments

Bridge at Henley Apartments is located at 6107 E Riverside Dr in Austin, Texas 78741. Bridge at Henley Apartments can be contacted via phone at 512-890-2580 for pricing, hours and directions.

Contact Info

  •   512-890-2580

Questions & Answers

Q What is the phone number for Bridge at Henley Apartments?

A The phone number for Bridge at Henley Apartments is: 512-890-2580.


Q Where is Bridge at Henley Apartments located?

A Bridge at Henley Apartments is located at 6107 E Riverside Dr, Austin, TX 78741


Q What is the internet address for Bridge at Henley Apartments?

A The website (URL) for Bridge at Henley Apartments is: https://www.bridgeathenley.com/


Q What days are Bridge at Henley Apartments open?

A Bridge at Henley Apartments is open:
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: 1:00 PM - 5:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM


Q How is Bridge at Henley Apartments rated?

A Bridge at Henley Apartments has a 4.2 Star Rating from 228 reviewers.

Hours

Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
1:00 PM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM

Ratings and Reviews
Bridge at Henley Apartments

Overall Rating

Overall Rating
( 228 Reviews )
179
4
2
5
38
Write a Review

Beano on Google

image These guys are awesome, hands downs the best few I have ever experienced. They were very helpful and gave me updates. Awesome job guys!

Business Response on Google Mar 27th, 2024
Hi Beano - thanks for complimenting our team for their excellent service and how communicative they've been in your experience. This is awesome to hear!

Cyntha Twedt on Google

image Today I needed my door lock fixed on my storage unit. Not only did Aslan fix the lock for me, but he also touched up the paint that had chipped away on the door. I want to thank him as well as Scott and Josh for really being a stand out maintenance team here at HENLEY! I really appreciate you guys and your professionalism.

Business Response on Google Oct 16th, 2023
Hi Cynthia, thanks for letting us know the maintenance staff did a great job!

Marie Banzon on Google

image My breaker tripped on Friday close to 5 PM. I called the office and maintenance (Aslan) arrived immediately. He came to my apartment to see what might've caused it to trip and found that the dryer needed to be repaired. They (Aslan and Josh) came back first thing on Monday to repair the dryer and quickly resolved the issue.

Business Response on Google Mar 11th, 2024
Thanks for your feedback and for sharing that you received prompt and wonderful service from our team when you experienced a maintenance issue. We love helping our residents and are glad we were able to find a swift solution!

Francisco J Chavez Jr on Google

image Outstanding service thanks! Scott/Aslan/Josh

Business Response on Google Feb 17th, 2024
Thanks Francisco!

Keyvan Oskooi on Google

image Current resident since June 2021.
I'm writing this review because I'm frustrated. Almost all of my maintenance tickets are closed, with no resolution. So I've decided to list all outstanding issues with supporting photos here. Will update it on a weekly basis...
Security and safety is a major concern:
-The garage gate is broken. Key fobs do not work since March 2024.
-The Montopolis entrance gate has been broken since Oct 2023. You cannot enter property n must go around.
- The Riverside entrance gate broke in mid March 2024. Your key fobs won't work.
- Stairwell 2 door is open to the outside (Riverside). All homeless are welcome!
-Stairwell 3 door is open to the outside (Montopolis). All homeless are welcome!
-Pedestrian gate on Montopolis does not work period. Oct 2023
All other outstanding issues:
- About half of the gym lights don't work since Feb 2024.
- The water fountain outside of the gym has been blinking red since July 2023.
- Management has decided to play music in the courtyard 24/7 since March 2024. Residents are complaining that it's loud.
- The garage is filthy. Some places on the first level get cleaner as you walk on it.
- A few selfish residents leave their vehicles in the charging stations, even after they're done charging. So a lot of times you can't charge your car.
- The hallways smell really bad and carpets are stained. Years of dogs urination and trash seepage. Some residents do not follow the rules and leave their trash out sometimes for days. I've never seen them wash the carpets either.
- Stairwell 1 smells like urine since Feb 2024
Due to lack of security your packages are guaranteed to get stolen, and your car will get broken into and/or stolen. You have been warned. Over the last three years, I have made a lot of friends in the building, and have seen/heard about at least 4 stolen vehicles, about two dozen break into cars, and a lot of delivery packages get stolen as well. One Friday am (around 4) I witnessed two shady looking dudes stealing all the belongings from someone's storage room.
Management please fix all doors and gates as soon as possible, so we the residents can call Henley a safe place to live.
Thank you!

Business Response on Google Mar 25th, 2024
Keyvan, thank you for taking the time to share your feedback. We strive to provide the highest level of service and satisfaction to all our customers. Your feedback is invaluable to us, and we'd like to learn more about your specific concerns so we can address them promptly. Please feel free to reach out to us directly at 512-682-6500 so we can further discuss how we can make things right.

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Overall Rating

Overall Rating
( 228 Reviews )
179
4
2
5
38

Write a Review

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