Canyon Ridge

Residents/ guest of residence speeding through the complex with little to no regard for children that live in this complex. Management does nothing about it.. Ive witnessed on several occasions children and adults almost being hit by cars while trying to pick up their kids from the front of the complex from bus stop. Police presence is definitely needed during school days 3pm -345 pm just a suggestion.
Feb 28th, 2024

I have been here for about six years and nothing has been fix in my Apt I'm the only Apt that has not been remolding I ask for the base thi ngs to be fix and they always say ok and never come fix anything I have mold all over my Apt / running toilet bowl/ lights that comes on and off daily/ etc plus I'm always sick when I'm home coughing and sneezing and it's truly from all this mold I pay rent on time and don't like to complain but it's been too long with having nothing new in my Apt or getting good help to fix all my issues so sorry to complain but my Apt needs work done asap
Feb 4th, 2024

Edited to add: Editing review in the same week because my apartment is flooding AGAIN, its been about an hour and a half now and no sign of maintenance or management addressing the issue. On top of this, there is no way to get in contact with anyone from the office for this emergency issue (as is defined by their auto phone line) because they (property management team) have their emergency maintenance line disabled! So much for 24/7 maintenance in the case of emergencies. Original post: 1. The gate is always broken. 2. Piece of gate missing by the playground that allows for squatters to make their way into the community on the off chance that the main gate is actually working. 3. Squatters in multiple vacant units at any given time because open units are left unlocked (repeatedly and remains to be a continued issue). 4. Apartments will probably flood when the temperature drops below 30 degrees Fahrenheit (This has happened in both 2021 and in the recent 2024 freeze). 5. Likely cause being that vacant units are not heated and faucets are not dripped (even though their own signage and messaging reminds tenants to do so in their occupied units). 6. Never answer their emails and good luck getting them on the phone. 7. Antiquated visitor parking situation (you have to set up your visitors car on an online portal). 8. Apartments generally smell of smoke. 9. If it floods, good luck getting any fans or dehumidifiers until the day after. 10. Appliances generally don't work. 11. Pest problem no matter how clean your apartment is or what preventative measures you take because of vacant units. (We used to have a persistent roach problem due to the state of the unit next to us because there were squatters in there until the vacant unit next to us was leased). 12. Stolen packages, had a package stolen literally a minute after it was delivered once. 13. Overall poor management. 14. Cheap paint, appliances, fixtures, floors, carpet, etc, but you get what you pay for I guess.
Jan 26th, 2024

False advertisement! There is nothing luxury about the inside but cracks & cheep paint throughout these apartments! And Maintenance dot fix nothing like it should be!
Jan 14th, 2024

The office staff at Canyon Ridge went above and beyond to address all of my concerns. They took the time to listen attentively, ensuring that every question was answered and every worry alleviated. Their commitment to customer satisfaction was evident in their willingness to go the extra mile to make my experience seamless and enjoyable. What truly stood out to me was the genuine respect and kindness shown by every member of the Canyon Ridge team. They treated my family and me with the utmost courtesy, creating an atmosphere of trust and understanding. It's rare to find such a dedicated and compassionate group of individuals who prioritize the well-being of their residents. Even the maintenance staff at Canyon Ridge deserves a special mention. Their hard work and dedication to ensuring that everything is in top-notch condition did not go unnoticed. The promptness and efficiency with which they addressed any issues reflected a commitment to maintaining a high standard of living for residents. The collaborative effort of the entire staff, from the office to maintenance, creates a sense of community and support that is truly commendable. I wholeheartedly recommend this community to anyone seeking not just a place to live, but a place where they will be cared for and respected. Thank you, Canyon Ridge, for making my experience so positive and memorable!
Jan 12th, 2024