Hours

Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM

Chamber Rating

Verified Member
3.9 - (155 reviews)
95
17
4
8
31
Read Our 155 Reviews

Chamber Rating

Verified Member
3.9 - (155 reviews)
95
17
4
8
31
  • KATHERINE BAER

    So this guy leasing manager along with this other leasing manager named Keisha had pocketed and stolen tenant checks and tried evicting the tenants, falsely accused them of non-payment to try to justify themself upon filing eviction cases against these tenants who HAD paid their rent and bills on time. THEN they couldnt for the LIFE of themselves tell ANYONE where their hard earned money had gone. The management even told me to take my privacy curtains down from my bedroom window, was so weird, I finally understood when I caught a male either leasing manager or maintenance man peeping thru the 2 inch gap at the bottom of my blinds taking pictures of me in my room. So OBVIOUSLY I put my privacy curtains right back up and told them too bad to deal with it. Then they had a leasing manager try to break in 3 separate times to my apartment to take my curtains down forcefully. The tenants here deserve free rent for at least 2 months and some payment for the psychological distress they were subjected to by this management company.
    Mar 24th, 2024

  • Jose Fuentes

    After reading all other reviews, I feel it's time for me to put in my thoughts as I've lived here for multiple lease terms and probably will (if they don't keep increasing my rent without including a remodel/upgrade) First, Rene is the best. They always made sure to make me feel welcomed and helped me out wherever she could. I hope they are getting paid very well given how good of an employee she is. Second, during my stay of 1.5 leases, I never found myself having to make maintenance calls. I'm a bit of a handyman, so I've repaired any small imperfections such as door hinges, faulty fridge, badly managed ethernet ports/connections, leaky faucets, and more. When I first moved in, I found out that there was a nest of roaches under the fridge. I tend to keep clean, but I'm not afraid of roaches, I'm just sadly mildly allergic. But after covering up and exterminating them and following typical practices, they died off, and I haven't seen them since. Another problem is their inability to repair the entrance and exit gates. I mentioned this to the manager before renewing my lease, but I got a fairly standard and expected answer of "We are working on it." It's been over a year, and it still doesn't work. I'm sure It breaks down because of the tree next to it and it drops acorns on the rail and I'm sure that the amount of things I see get stuck in it (acorns,branches,rocks,and more) cause to it malfunction. But this leads to practically no security, and it concerns me. Thankfully, I haven't had anything stolen. Third, it's a fairly cheap option of an apartment for the size in AUSTIN, so I somewhat expect it to be cheap quality. I currently don't have "upgraded" cabinets and appliances, and the paint they use to paint over everything and any imperfection is the worst. Right after moving in, I placed protective mats on all shelves so I can ensure none of my things potentially damage the paint, but after months, I went to clean under the mats, and the mats stuck to the paint and anything I lay on the white paint sticks to it after a solid 24 hours. So I am sure you can kiss your security deposit a goodbye. Also, the leaf-blowing crew loves to blow leafs on purpose onto my patio for some reason. I have it on video, I think they simply just don't try and leave me to sweep up 20lbs worth of dust and leafs. The trash service is the worst, and they kick your bin down if you leave it out for too long (heard them do it) Last but not least, I find myself "okay" my stay for the most part. I get along with my neighbors, and we all tend to keep to ourselves. After reading all the other reviews, maybe I got lucky. Ps: The gym could use an upgrade, tho
    Mar 11th, 2024

  • O D

    Went on a property tour last weekend, the receptionist was extremely high it was obvious she was coked out it was so unprofessional & uncomfortable. She drove the golf cart recklessly. Thank God my child wasnt with us at the time. Dont move here!! Such a weird tour
    Feb 26th, 2024

  • Annie Alvarez

    Absolutely perfect! Office staff is very helpful, Stephen the new Assistant manager is the kindness. Highly recommend to anyone!
    Feb 23rd, 2024

  • Luis Carbajal

    Possibly the worst apartments I lived in. Roaches, rude office people that threaten to send you to collections if you inquire about hidden fees, and sketchy neighbors.
    Feb 1st, 2024

Read Our 155 Reviews

About
Creekstone Apartments

Welcome to Creekstone! The community's dedication to residents shines through our first-class customer service, our well-appointed one- and two-bedroom floor plans, as well as our robust suite of on-site amenities.Contact Creekstone today to learn more about the living opportunities available in this exciting community.

Questions & Answers

Q What is the phone number for Creekstone Apartments?

A The phone number for Creekstone Apartments is: (737) 250-2815.


Q Where is Creekstone Apartments located?

A Creekstone Apartments is located at 8054 Exchange Dr, Austin, Texas 78754


Q What is the internet address for Creekstone Apartments?

A The website (URL) for Creekstone Apartments is: https://www.creekstoneaustin.com/?utm_source=googlelisting&utm_medium=organic


Q What days are Creekstone Apartments open?

A Creekstone Apartments is open:
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM


Q How is Creekstone Apartments rated?

A Creekstone Apartments has a 3.9 Star Rating from 155 reviewers.

Hours

Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM

Ratings and Reviews
Creekstone Apartments

Overall Rating

Overall Rating
( 155 Reviews )
95
17
4
8
31
Write a Review

KATHERINE BAER on Google

image So this guy leasing manager along with this other leasing manager named Keisha had pocketed and stolen tenant checks and tried evicting the tenants, falsely accused them of non-payment to try to justify themself upon filing eviction cases against these tenants who HAD paid their rent and bills on time. THEN they couldnt for the LIFE of themselves tell ANYONE where their hard earned money had gone. The management even told me to take my privacy curtains down from my bedroom window, was so weird, I finally understood when I caught a male either leasing manager or maintenance man peeping thru the 2 inch gap at the bottom of my blinds taking pictures of me in my room. So OBVIOUSLY I put my privacy curtains right back up and told them too bad to deal with it. Then they had a leasing manager try to break in 3 separate times to my apartment to take my curtains down forcefully. The tenants here deserve free rent for at least 2 months and some payment for the psychological distress they were subjected to by this management company.


Jose Fuentes on Google

image After reading all other reviews, I feel it's time for me to put in my thoughts as I've lived here for multiple lease terms and probably will (if they don't keep increasing my rent without including a remodel/upgrade)
First, Rene is the best. They always made sure to make me feel welcomed and helped me out wherever she could. I hope they are getting paid very well given how good of an employee she is.
Second, during my stay of 1.5 leases, I never found myself having to make maintenance calls. I'm a bit of a handyman, so I've repaired any small imperfections such as door hinges, faulty fridge, badly managed ethernet ports/connections, leaky faucets, and more. When I first moved in, I found out that there was a nest of roaches under the fridge. I tend to keep clean, but I'm not afraid of roaches, I'm just sadly mildly allergic. But after covering up and exterminating them and following typical practices, they died off, and I haven't seen them since. Another problem is their inability to repair the entrance and exit gates. I mentioned this to the manager before renewing my lease, but I got a fairly standard and expected answer of "We are working on it." It's been over a year, and it still doesn't work. I'm sure It breaks down because of the tree next to it and it drops acorns on the rail and I'm sure that the amount of things I see get stuck in it (acorns,branches,rocks,and more) cause to it malfunction. But this leads to practically no security, and it concerns me. Thankfully, I haven't had anything stolen.
Third, it's a fairly cheap option of an apartment for the size in AUSTIN, so I somewhat expect it to be cheap quality. I currently don't have "upgraded" cabinets and appliances, and the paint they use to paint over everything and any imperfection is the worst. Right after moving in, I placed protective mats on all shelves so I can ensure none of my things potentially damage the paint, but after months, I went to clean under the mats, and the mats stuck to the paint and anything I lay on the white paint sticks to it after a solid 24 hours. So I am sure you can kiss your security deposit a goodbye. Also, the leaf-blowing crew loves to blow leafs on purpose onto my patio for some reason. I have it on video, I think they simply just don't try and leave me to sweep up 20lbs worth of dust and leafs. The trash service is the worst, and they kick your bin down if you leave it out for too long (heard them do it)
Last but not least, I find myself "okay" my stay for the most part. I get along with my neighbors, and we all tend to keep to ourselves. After reading all the other reviews, maybe I got lucky.
Ps: The gym could use an upgrade, tho

Business Response on Google Mar 11th, 2024
Hi, Jose. Thank you for your feedback. Our residents and community are our top priority. We continue to work hard to improve our valued residents living experience and are working on several improvements. We'd be happy to discuss your feedback further and answer any questions you may have. Please give us a call at (512) 881-9043. We hope to hear from you.

O D on Google

image Went on a property tour last weekend, the receptionist was extremely high it was obvious she was coked out it was so unprofessional & uncomfortable. She drove the golf cart recklessly. Thank God my child wasnt with us at the time. Dont move here!! Such a weird tour

Business Response on Google Feb 1st, 2024
Hi there. Your review is concerning for us. We take online feedback very seriously and would like the opportunity to gather more information regarding your review. We ask that you please give us a call at (512) 881-9043 where a member of our team can connect you with our Community Manager. We look forward to speaking with you.

Annie Alvarez on Google

image Absolutely perfect! Office staff is very helpful, Stephen the new Assistant manager is the kindness. Highly recommend to anyone!

Business Response on Google Feb 18th, 2024
Hi Annie! Thanks for your five-star review! We're over the moon our team provided you with such superb service! We appreciate your kind feedback and recommendation. Have a nice day!

Luis Carbajal on Google

image Possibly the worst apartments I lived in. Roaches, rude office people that threaten to send you to collections if you inquire about hidden fees, and sketchy neighbors.

Business Response on Google Feb 12th, 2024
Hi Luis. We're concerned to see your review and we would like the opportunity to better address your concerns and schedule pest control treatments for your home if needed. Please reach out to us at your convenience so we can assist you with more information.

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Overall Rating

Overall Rating
( 155 Reviews )
95
17
4
8
31

Write a Review

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