Hidden Gardens Apartments

Hours

Tuesday:
Closed
Wednesday:
10:00 AM - 5:30 PM
Thursday:
Closed
Friday:
10:00 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
10:00 AM - 5:30 PM

Chamber Rating

2.8 - (24 reviews)
5
3
6
3
7
Read Our 24 Reviews

Chamber Rating

2.8 - (24 reviews)
5
3
6
3
7
  • Grace Selby

    This place, despite the new managements meager attempts, is just going downhill. The people who live here are good, they don’t deserve the laziness of this management group- watch out for Metric Properties (they own hidden gardens and Parker heights now). They will make sure to take their time getting back to you, even if it’s urgent. Maybe I was spoiled by Kathy, the old property manager, who made me feel at home and always did her job (and showed up to it- the new management people are never on site). Save yourself the stress, and look for a property that cares about their residents.
    Oct 4th, 2021

  • Kathryn Laird

    Not a resident: Scheduled a tour to see one of the units and was told it would be left unlocked for me to walk into. Confirmed that morning, showed up on time and the door was locked. After reaching out multiple times for about an hour (text, calls and emails) I had to leave. The person who eventually got back in touch with me (after I called from another number) didn't offer any apology just said I could reschedule the following week. (Ended up cancelling that appointment bc I found an extremely helpful realtor that was able to get me into another place QUICKLY.) Very unprofessional and stressful given how crazy it is to find an affordable rental in Austin right now. Property itself seemed nice enough, but I've been renting in Austin for 12+ years and property management plays a huge role in where I decide to live. Thanks but no thanks.
    Sep 12th, 2021

  • Brandi Devlin

    Under the previous owner and property manager, the property was well-maintained and the property manager and maintenance person were responsive. The place has gone downhill over the last six months. The property manager is rarely there and slow to respond or unresponsive. We requested maintenance and she called back saying, "I understand you're interested in leasing an apartment." The grounds are no longer being maintained. Longtime residents are leaving.
    Jun 27th, 2021

  • Gina Ruggirello

    AVOID. Not only is this place neglectful, they have withheld our security deposit for over 2 months with no answers. We had a perfect move out, and they have dodged calls, e-mails, gave roundabout or we’ll get back to you answers with nothing ever coming back. During our 1.5 year stay we had to battle roaches coming up from the apartment below us. When we moved in the toilet wasn’t even caulked at the base so they were coming up from under the toilet and in the kitchen as well. I was told multiple times by management they would do a mandatory bug bomb in the apartment they were coming from, which they never did. They came to spray a few times which never solved the problem. Also getting any maintenance done always took forever and basically had to harass the office to get things done. When I made a complaint about our ac unit smelling bad I was given attitude for wanting the vents cleaned out and the filter replaced. This place is a joke. Management changed 3 times around the time of move out...who knows what’s going on here but you’re better off living somewhere else.
    Apr 28th, 2021

  • Jonathan U.S. Lawns Austin West

    The Courtyards have a very homey cozy feel! All the neighbors are nice and welcoming. North Lamar is busy but you’ll never know because this apartment has it’s own private Cove. So close to many cool restaurants and ACC is around the corner!
    Oct 13th, 2020

Read Our 24 Reviews

About
Hidden Gardens Apartments

Hidden Gardens Apartments is located at 5606 N Lamar Blvd in Austin, Texas 78751. Hidden Gardens Apartments can be contacted via phone at 737-265-7239 for pricing, hours and directions.

Contact Info

  •   737-265-7239
  •   (512) 419-1650

Questions & Answers

Q What is the phone number for Hidden Gardens Apartments?

A The phone number for Hidden Gardens Apartments is: 737-265-7239.


Q Where is Hidden Gardens Apartments located?

A Hidden Gardens Apartments is located at 5606 N Lamar Blvd, Austin, TX 78751


Q What days are Hidden Gardens Apartments open?

A Hidden Gardens Apartments is open:
Tuesday: Closed
Wednesday: 10:00 AM - 5:30 PM
Thursday: Closed
Friday: 10:00 AM - 5:30 PM
Saturday: Closed
Sunday: Closed
Monday: 10:00 AM - 5:30 PM


Q How is Hidden Gardens Apartments rated?

A Hidden Gardens Apartments has a 2.8 Star Rating from 24 reviewers.

Hours

Tuesday:
Closed
Wednesday:
10:00 AM - 5:30 PM
Thursday:
Closed
Friday:
10:00 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
10:00 AM - 5:30 PM

Ratings and Reviews
Hidden Gardens Apartments

Overall Rating

Overall Rating
( 24 Reviews )
5
3
6
3
7
Write a Review

Grace Selby on Google

image This place, despite the new managements meager attempts, is just going downhill. The people who live here are good, they don’t deserve the laziness of this management group- watch out for Metric Properties (they own hidden gardens and Parker heights now). They will make sure to take their time getting back to you, even if it’s urgent. Maybe I was spoiled by Kathy, the old property manager, who made me feel at home and always did her job (and showed up to it- the new management people are never on site). Save yourself the stress, and look for a property that cares about their residents.


Kathryn Laird on Google

image Not a resident:
Scheduled a tour to see one of the units and was told it would be left unlocked for me to walk into. Confirmed that morning, showed up on time and the door was locked. After reaching out multiple times for about an hour (text, calls and emails) I had to leave. The person who eventually got back in touch with me (after I called from another number) didn't offer any apology just said I could reschedule the following week. (Ended up cancelling that appointment bc I found an extremely helpful realtor that was able to get me into another place QUICKLY.) Very unprofessional and stressful given how crazy it is to find an affordable rental in Austin right now.
Property itself seemed nice enough, but I've been renting in Austin for 12+ years and property management plays a huge role in where I decide to live. Thanks but no thanks.


Brandi Devlin on Google

image Under the previous owner and property manager, the property was well-maintained and the property manager and maintenance person were responsive. The place has gone downhill over the last six months. The property manager is rarely there and slow to respond or unresponsive. We requested maintenance and she called back saying, "I understand you're interested in leasing an apartment." The grounds are no longer being maintained. Longtime residents are leaving.


Gina Ruggirello on Google

image AVOID. Not only is this place neglectful, they have withheld our security deposit for over 2 months with no answers. We had a perfect move out, and they have dodged calls, e-mails, gave roundabout or we’ll get back to you answers with nothing ever coming back. During our 1.5 year stay we had to battle roaches coming up from the apartment below us. When we moved in the toilet wasn’t even caulked at the base so they were coming up from under the toilet and in the kitchen as well. I was told multiple times by management they would do a mandatory bug bomb in the apartment they were coming from, which they never did. They came to spray a few times which never solved the problem. Also getting any maintenance done always took forever and basically had to harass the office to get things done. When I made a complaint about our ac unit smelling bad I was given attitude for wanting the vents cleaned out and the filter replaced. This place is a joke. Management changed 3 times around the time of move out...who knows what’s going on here but you’re better off living somewhere else.


Jonathan U.S. Lawns Austin West on Google

image The Courtyards have a very homey cozy feel! All the neighbors are nice and welcoming. North Lamar is busy but you’ll never know because this apartment has it’s own private Cove. So close to many cool restaurants and ACC is around the corner!


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Overall Rating

Overall Rating
( 24 Reviews )
5
3
6
3
7

Write a Review

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