Bristol Tennessee Essential Services

Bristol Tennessee Essential Services
Yext Power Listing.

Hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Chamber Rating

Verified Member
2.6 - (328 reviews)
114
16
3
16
179
Read Our 328 Reviews

Chamber Rating

Verified Member
2.6 - (328 reviews)
114
16
3
16
179
  • Michael Justin

    If you hate high speed internet, quality customer service and the inability to do literally anything online BTES is perfect for you.
    Apr 16th, 2025

  • Jamey Nelson

    Just forget about it. I'm employed by a huge tech firm and they refused to admit for weeks they have issues. Finally a rep admitted they couldn't get funding to make the service live up to the advertised speed,much less even 10 percent of them. This service is becoming more horrible with the automated phone system. Go with spectrum. They suck too. But better than this.
    Mar 29th, 2025

  • The Disciple

    Avoid these people at all costs. They nickel and dime you to death, fee upon fee. Their internet is not what they say it is. Their customer service is the worst youll get, and they will lie to you to get you out. If you need internet cable or phone, go somewhere else! I have stage 4 cancer, I am on disability, and they wouldnt even waive a $20 fee. They are a den of thieves! I tried to get ahold of the higher ups, and they completely ignored me.
    Mar 25th, 2025

  • Tammy Taylor


    Mar 16th, 2025

  • Debbie Hammonds

    Megan was friendly and very helpful.
    Mar 14th, 2025

Read Our 328 Reviews

About
Bristol Tennessee Essential Services

Bristol Tennessee Essential Services has provided affordable, reliable electric service to Bristol, TN, and Sullivan County since 1945. We also provide a range of other essential services to both residential and commercial customers. Setting up service is quick and convenient, and we offer a range of support services to keep you up and running! We provide the following services in Bristol, Bluff City, parts of Blountville, and parts of Kingsport: Electric service ,Telephone service, Cable television, Internet, Water heater purchasing program, Heat pump replacement program, Surge protection. We provide some of the fastest Internet in the area, with speeds of 1 gigabit per second, available to every business and home in our service area. We work closely with the city to promote economic development and offer many programs to help customers take advantage of energy-efficient, clean, affordable electricity. Our Help Your Neighbor program even lets customers assist those who are less fortunate by donating money to pay their electric bills! Call Bristol Tennessee Essential Services today to set up service or to add new features to your existing service!

Contact Info

Questions & Answers

Q What is the phone number for Bristol Tennessee Essential Services?

A The phone number for Bristol Tennessee Essential Services is: (423) 968-1526.


Q Where is Bristol Tennessee Essential Services located?

A Bristol Tennessee Essential Services is located at 2470 Volunteer Parkway, Bristol, Tennessee 37620


Q What is the internet address for Bristol Tennessee Essential Services?

A The website (URL) for Bristol Tennessee Essential Services is: https://www.btes.net/


Q What days are Bristol Tennessee Essential Services open?

A Bristol Tennessee Essential Services is open:
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed


Q How is Bristol Tennessee Essential Services rated?

A Bristol Tennessee Essential Services has a 2.6 Star Rating from 328 reviewers.

Hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Ratings and Reviews
Bristol Tennessee Essential Services

Overall Rating

Overall Rating
( 328 Reviews )
114
16
3
16
179
Write a Review

Michael Justin on Google

image If you hate high speed internet, quality customer service and the inability to do literally anything online BTES is perfect for you.

Business Response on Google Apr 10th, 2025
Hey, Justin. I'm sorry for your experience with our services. Our Director of Fiber Services would like to look into what may be happening, but we are not able to locate your account with just your name. At your convenience, please email us at [email protected] with your service address so we can look into this. Again, we apologize and hope to resolve this quickly!

Jamey Nelson on Google

image Just forget about it. I'm employed by a huge tech firm and they refused to admit for weeks they have issues. Finally a rep admitted they couldn't get funding to make the service live up to the advertised speed,much less even 10 percent of them. This service is becoming more horrible with the automated phone system. Go with spectrum. They suck too. But better than this.

Business Response on Google Apr 4th, 2025
Good morning, Jamey. I apologize for any issues and miscommunications. Our Supervisor of Fiber Services would like an opportunity to review your account. Please email us at [email protected] so we can look into this further.

The Disciple on Google

image Avoid these people at all costs. They nickel and dime you to death, fee upon fee. Their internet is not what they say it is. Their customer service is the worst youll get, and they will lie to you to get you out. If you need internet cable or phone, go somewhere else!
I have stage 4 cancer, I am on disability, and they wouldnt even waive a $20 fee. They are a den of thieves! I tried to get ahold of the higher ups, and they completely ignored me.


Tammy Taylor on Google

image

Business Response on Google Mar 5th, 2025
Hey, Tammy! Thanks for the 5 star review!

Debbie Hammonds on Google

image Megan was friendly and very helpful.

Business Response on Google Mar 14th, 2025
Thank you, Debbie, for these kind words! We have passed these along to her and her supervisor!

Load More Reviews

Overall Rating

Overall Rating
( 328 Reviews )
114
16
3
16
179

Write a Review

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