REI Near Me

Great REI location! I dont live near one so I try to stop in one whenever I see them. Stopped in midweek so I had the place to myself. Friendly, helpful staff!

Great selection, Jim was super knowledgable about long trek backpacking and help me get fitted for a pack, show me how to adjust it, and explain what to look/plan for wit ... more

Darian in the bike shop is super tight. Knowledgeable and very mellow dude that goes out of his way but doesnt put the pressure on you to buy the most expensive equipment ... more

Always helpful

While the store may be fine, you'll never know it if you can't find a parking space to get in. Put simply, the parking situation in this area is insane. Whoever developed ... more

As a self-professed outdoorsy person, I feel like I need to be led into the store with a bag over my head, otherwise, I'll get side tracked and want to look at EVERYTHING ... more

Awful. I was looking for a hiking boot. The lady who attended on me claimed she was helping customers in turn which is fine. But, when we discussed what I needed, she tal ... more

We purchased two CTY e2.1 bikes last summer. The bikes are great. I'd recommend paying extra for the 2.2 because we often wish for the more powerful assist. While I do re ... more

Been an rei member for 20 years. Today was probably then worst experience I've had at a store.

Purchase a lifetime membership with them. Payed $170 for hiking shoes, the shoes broke within the 1 year warranty they provide and then would not honor it. Very unprofess ... more

Very helpful and friendly staff. Answered questions, but not pushy. Was able to test ride bicycle without too much hassle. Price was great compared to other comparable bi ... more

If you're in the need for a backpacking pack look no further. Cheryl's customer service was top notch. She is very knowledgeable and will get your fit right.

It's a great shop especially if you're physically active or looking into camping. Sometimes when I'm in the area I'll just come in randomly browse around and then randoml ... more

Closed due to an unsafe building is what the notice on the door says.

Went in with my couple year old REI trekking poles - one of which had come apart on the trail Saturday. While they couldnt exchange due to age of the gear (apparently ove ... more

Consistently good service.

A good collection of outdoor gear. I visited to ask questions about the new bikes. Great staff.

We came in to purchase a Thule rack. We couldn't have been more pleased with Ben's knowledge and willingness to help us every step of the way. Derek stepped in and helped ... more

Great REI in the heart of Berkeley! Its quite a busy store and has free parking in the lot infront. No pets or dogs allowed, only service animals!

WHERE IS THE SERVICE??? My order for a pair of running shoes was cancelled WITHOUT ANY NOTIFICATION. Here's the story: A running partner swore by the store b/c of their o ... more

Favorite Place To Get Camping And Backpacking Products.

Terrible. Staff got a pair of shoes for my husband to try. She just Disappeared. The other guy never would even look at us. To say I will be right with you or whatever . ... more

Helpful staff and lots of items used that are on discount but they also have new items to sell as well

I was absolutely disgusted both times I came to this store and checked out. I was given attitude by two different associates for not signing up for their rewards program. ... more

One of the best shopping centers for outdoors. They have everything you need for hiking, camping, skiing, biking, ...

Recently had a flat tire on an electric fat tire bike 12 miles from home. I am a member of REI so I thought I'm in luck. Although there were two mechanics there no one wo ... more

theyre nice. they installed my spd clets on my shimano shoes. really helpful.

Super helpful, kind, and fast. Returns and exchanges are always easy. One of the few companies were buying a membership is actually worth it.

As a 30+ year member, I've seen stores change. Since I'm happy with my gear, I don't need the latest technology--though it's very tempting. Backpacking has become expensi ... more

Zach has a terrible attitude and seems to be annoyed by customers. 1 star reserved solely for Zach, everyone else is great.

THANK YOU Nathalie, from the bike shop for being so friendly and helpful with the bike boxes.

I signed up for the membership this place has everything and all the staff was super helpful

Amazing REI! Has a great selection of clothes and gear. If you have the pleasure of talking with Julie the whole store experience is even better.

Beat stuff to get whe. Your going somewhere

Generally good. My experiences with REI tend to be positive, and this store is no exception. The staff were helpful when I was trying several hiking boots, and the bike s ... more

The staff is always helpful and special recognization to Rob in the shoe department who was really helpful. Thank you!

Just bought all my camping gear. They are a one stop local shop. I found everything, and the quality is great. The employees are super helpful!

Very helpful store assistants. Glenn is very helpful to assist us for picking up our backpacks and taught us how to use Trekking poles. Dave showed us download the app to ... more

Outstanding gear and customer service. Had to find a travel backpack the would stand to the abuse. They, of course, had it

Wonderful help buying a new sleeping bag. Sales rep had so much info and got me in a bag I'm excited about without upselling. Great to use my REI Coupon too for 20% off!!

Rob was extremely patient and helpful today. He helped my husband and I decide between roof boxes and spent a great deal of time explaining the additional items we needed ... more

There is a lot of merchandise in the store but nothing that I wanted to buy. The women's clothing selection is boring. I'm not sure what direction they are headed for ret ... more

Great service and outdoor choices.

Amazing place!!!

Nice place, smaller than the other stores they have. Staff was friendly and helpful. Found what I was looking for after seeing it on line. Clerk helped me right away with ... more

I love going here. I often wish I could buy everything in the store. Staff is very helpful with everything.

I have been here before and bought very good hiking boots. They were very busy on a Saturday. Nevertheless the service was good despite the lines at the registers. Sale ... more

After a miscommunication with the Sacramento REI location regarding the return of rental equipment to the Saratoga location, Josh, the manager of the Saratoga REI store a ... more

REI will no longer stand behind their products. I advise you buy your gear elsewhere. REI overcharges for all their products.