Hours

Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Chamber Rating

Verified Member
4.1 - (494 reviews)
340
43
11
15
85
Read Our 494 Reviews

Chamber Rating

Verified Member
4.1 - (494 reviews)
340
43
11
15
85
  • Sandi Cox


    Apr 8th, 2024

  • Tim Megaw

    Great job by Joe and his team. The front office management has changed in the year since I was last there and found them very helpful and efficient getting my PA inspections done.
    Mar 31st, 2024

  • Joann Rongaus

    Great Service and happy to return.
    Mar 24th, 2024

  • joseph olivier


    Mar 16th, 2024

  • Jessica Renninger

    Total rip off! I hesitated to take my car here, however due to this being an emergency and my mechanic was not able to get me in as soon as I would like. I took it Pep Boys because they had availability. I figured replacing spark plugs couldn't be too hard, however I didn't have the appropriate tools, so I took it to professionals who do this for a living and would have the right tools to do the job. Due to it being a foreign car I explicitly let them know, if they had any trouble to STOP the work immediately, and I will wait for my reliable mechanic to complete it. (Quote for $265 for 4 spark plug replacement). Few hours later, I get a call saying the coil pack broke and this was my fault (because I attempted to take out the 1st coil, but never damaged it) and cost of now replacing all plugs and coils were going to be $1200.00+. I told them I was not going to pay this. After heated discussion with the manager, he reduced the price to coil replacement. After taking it home and looking at the coils, they replaced the coil that I NEVER touched (2nd coil). Clearly, they are the ones who ripped the coil and were blaming it on me and trying to make me pay for their damage. Lesson learned, NEVER AGAIN WILL TAKE MY HERE! Hope to save some of you, your hard-earned money and take to someone who is honest!
    Mar 20th, 2024

Read Our 494 Reviews

About
Pep Boys

Visit your local Pep Boys Auto Service & Tire Center on 711 E Gay St. Your one-stop destination for all car, truck, or SUV needs. Our same-day services include auto repair and maintenance, oil changes, new and discount tires, tire services, brake repair, battery replacement, inspection, towing, roadside assistance, and other service appointments. We also service hybrid and electric vehicles. With over 100 years of experience, you can count on our expert mechanics and ASC-certified technicians to service your vehicle properly. Give us a call and book an appointment today!

Contact Info

Services

  • Tires
  • Alignment
  • Oil Change
  • Brakes
  • Alternators
  • Batteries
  • Clutch Replacement
  • Engine Repair
  • Exhaust
  • Heating & Cooling
  • Manufacturer’s Scheduled Maintenance
  • Seasonal Prep Packages
  • Starters
  • State Inspections (by location)
  • Steering and Suspension
  • Tune-Ups
  • Pre-Purchase Inspection for Used Vehicle Sales
  • FREE Battery Test
  • FREE Windshield Wiper Installation

Brands

  • AC Delco
  • Actron
  • AllTrade
  • ArmorAll
  • Autolite
  • Bayco
  • BF Goodrich
  • Black & Decker
  • Black Magic
  • Bosch
  • Castrol
  • Champion
  • Chevron
  • Coleman
  • Continental
  • Cooper
  • CRC
  • Dayco
  • DeWalt
  • Eagle One
  • Fram
  • Goodyear
  • Gumout
  • Gunk
  • Hankook
  • Haynes
  • K&N
  • Kawasaki
  • Lucas
  • Meguiars
  • Michelin
  • Mobil
  • Monroe
  • Mothers
  • NGK
  • OTC
  • Peak
  • Pennzoil
  • Philips
  • Powerbuilt
  • Purolator
  • Quaker State
  • RainX
  • Schumacher
  • Snap-on
  • STP
  • Surf City Garage
  • Turtle Wax
  • Valvoline
  • Walker

Languages

  • English
  • Spanish

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • APPLEPAY
  • CASH
  • CHECK
  • DINERSCLUB
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Pep Boys?

A The phone number for Pep Boys is: (610) 696-5339.


Q Where is Pep Boys located?

A Pep Boys is located at 711 E Gay St, West Chester, Pennsylvania 19380


Q What is the internet address for Pep Boys?

A The website (URL) for Pep Boys is: https://pepboys.com/stores/pa/west-chester/711-e-gay-st?storeCode=0026


Q How big is Pep Boys?

A Pep Boys employs approximately 20+ people.


Q What days are Pep Boys open?

A Pep Boys is open:
Saturday: 8:00 AM - 6:00 PM
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM


Q How is Pep Boys rated?

A Pep Boys has a 4.1 Star Rating from 494 reviewers.

Ratings and Reviews
Pep Boys

Overall Rating

Overall Rating
( 494 Reviews )
340
43
11
15
85
Write a Review

Sandi Cox on Google

image

Business Response on Google Apr 9th, 2024
We’re sorry you had less than a 5-star experience. Please send your contact info and the details of your experience to [email protected], as we would like to look into this further.
Thank you.

Tim Megaw on Google

image Great job by Joe and his team. The front office management has changed in the year since I was last there and found them very helpful and efficient getting my PA inspections done.

Business Response on Google Mar 30th, 2024
We are so glad you enjoyed your experience, Tim! Thank you for the positive review and we are excited to serve you again!

Joann Rongaus on Google

image Great Service and happy to return.

Business Response on Google Apr 30th, 2021
A big thank you for the 5-star rating! We appreciate your business.

joseph olivier on Google

image

Business Response on Google Mar 14th, 2024
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!

Jessica Renninger on Google

image Total rip off! I hesitated to take my car here, however due to this being an emergency and my mechanic was not able to get me in as soon as I would like. I took it Pep Boys because they had availability. I figured replacing spark plugs couldn't be too hard, however I didn't have the appropriate tools, so I took it to professionals who do this for a living and would have the right tools to do the job. Due to it being a foreign car I explicitly let them know, if they had any trouble to STOP the work immediately, and I will wait for my reliable mechanic to complete it. (Quote for $265 for 4 spark plug replacement). Few hours later, I get a call saying the coil pack broke and this was my fault (because I attempted to take out the 1st coil, but never damaged it) and cost of now replacing all plugs and coils were going to be $1200.00+. I told them I was not going to pay this. After heated discussion with the manager, he reduced the price to coil replacement. After taking it home and looking at the coils, they replaced the coil that I NEVER touched (2nd coil). Clearly, they are the ones who ripped the coil and were blaming it on me and trying to make me pay for their damage. Lesson learned, NEVER AGAIN WILL TAKE MY HERE! Hope to save some of you, your hard-earned money and take to someone who is honest!

Business Response on Google Mar 22nd, 2024
We apologize that you had a poor experience, Please allow us to review your experience by sending us your contact info and details of your visit to [email protected] referencing (Google Review), so we can investigate further. Thank you.

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Overall Rating

Overall Rating
( 494 Reviews )
340
43
11
15
85

Write a Review

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