Papa Johns Pizza

My order was accidentally cancelled but the staff there went above and beyond to make sure my order was fulfilled. 5 stars all the way for the delicious pizza and for the amazing customer service!
May 17th, 2022

Ordered a Papadia. Opened box at home to find garlic knots. Tried calling, no answer, just recording playing over and over.
Apr 27th, 2022

I walked inside the store and the woman behind the register was not wearing a mask and I should have walked out. The pizza was horrible and not worth $14.
Feb 6th, 2022

Horrible just plain HORRIBLE!!!! Explain to me how I can be over charged for breadsticks and the store has a giant sign saying the breadsticks are $6 I tell the ignorant girl behind the counter that she over charged me and she says no that her computer says thats the price on top of that they still give me the wrong breadsticks and of course I noticed when I got home if I could give 0 stars I would
Feb 2nd, 2022

Having work at companies like Papa John's and Domino's I am very frequent with what should be happening from the moment you walk into the establishment until you have completed your meal. While I had no problems with anyone in the establishment, there is one thing that I think needs to be identify. The general protocol for walking into the status of this is a hello greeting welcome to statement and then either a statement about specials or asking for a name or something to that nature to make the customer feel welcome. In this case I was asked what did I want boss. Well that's not necessarily the biggest of deals it is still worth noting that a greeting was not done in a manner that would be suited and expected from the staff of a national chain of this stature As for the food we had the New York style pizza with half pepperoni a 15-piece order of poppers with hot sauce the cinnamon pull aparts in the double chip chocolate brownie. The gentleman at the counter did offer to allow me to take extra garlic cups home which I thought was rather appreciative of the gentleman who did not have to do that. I did ask for how much it would cost and he said not to worry about it I can give you about a half-dozen to which she did so willingly! As for the poppers I didn't have any particular problem with the poppers are there the sauce that was put on top of the pop or seem to be less than I would have expected on a chicken product The biggest disappointment with the meal was the piece itself. The advertisement for New York style pizza mentions that the pizza could be folded or not and it shows very stringy cheeses to make it look very very appetizing on any TV commercial. The reality is that the amount of data that Papa John's uses in their Pizza is generally thicker than I would like. My wife did make mention that she was very disappointed with the pizza because of the fact that it was not something that she saw as something that reflects a New York style pizza. A thinner crusted product that needs to be folded or maintained before otherwise it will flop over. The pizza in this case does not flop over as much as it's probably should be expected to do. This is not a reflection of the staff so I'm sure made the pizza in some measure according to the Papa John's standard it's just very deceptive advertising on TV that you're not seeing something close enough to the way the TV tries to advertise but a New York style pizza looks like according to Papa John's If our staff there for the most part was polite and attentive. I'm not sure if the staff is obligated to wear a mask or not but none of the staff were wearing masks when I came yesterday to pick up my order
Jan 1st, 2022