Batchelor Brothers Funeral Services

Mar 6th, 2024

Everyone was kind and attentive to our needs. All questions were answered no matter how much we called. They made everything run smooth and we had no problems. Most of all they made my grandmother look beautiful and the took care of her. Thanks from the Rivers Family
Oct 13th, 2023

The Walker family would like to say thank you to Batchelor Brothers for taking good care of our loved one Mr Walker, once he arrived at the funeral home and until he was laid to rest in the ground. The funeral home is a beautiful building. All of the different spaces and rooms they have for you and your loved ones to meet in are really nice. Ms Kennedy and the rest of her staff were great. They were always saying how sorry they were for our loss and always so nice and very accommodating. The service was beautiful, from the clergys words of wisdom, the singers and the music and other staff that helped make the service what it was. Her staff during the service always made sure we were okay with everything before they proceeded with anything. The transition to take him to the burial grounds was very seem less, with no issues of not being able to locate his gravesite and a prayer being said by a relative. We were driven throughout the day by a staff limo driver back to our location. At the end of service they provided us with something like a care package to take home. Service date January 5, 2023
Jan 29th, 2024

Terrible funeral services provided by Batchelor Brothers. Poor communication, no empathy. My family and I had to always reach out to them to find out information. The staff was not welcoming nor inviting. They delivered the programs late so friends and loved one that came only for the viewing didnt get a program. When I asked Ms Kennedy and another male director about it they just said they were late without even an apology, as if to say, deal with it. When we got to the cemetery, they had no idea where the grave site was and the cemetery staff had to take them to it. When we got there, the man performing the so called burial rituals just barked out the 23 Psalms. That was it? I felt disrespected, not only for me and my family but for my deceased brother. Ive used other funeral homes before and they said a prayer and words of comfort at the grave. He also was going to start before my dead brothers son could walk up from his car to the grave to see his father placed in the ground. I wrote an email to Ms Kennedy saying how disappointed we were but true to form, I have not received a response back from her. Do not used Batchelor Brothers, they are very unprofessional, insensitive to your loss and the pain youre going through.
Jan 11th, 2024

There are so many awesome things that I can say about Batchelor Brothers funeral services. First and foremost the facility is absolutely stunning. They walked me and my family through each step of the process step by step. My mother was absolutely beautiful. The staff was so accomodating every time I called or visited the facility. I appreciated everyone from Vaughn who explained everything in detail, to Mrs. Eneida who was so helpful and who I absolutely adore- The Military Honors was beautiful and I couldnt hold back my tears when we discussed it, Mrs Kennedy who was so beautiful inside and out and extremely accomodating, and Mrs Derneta who was very awesome and gave us our tour and answered questions for us when we first arrived at the facility and answered any questions that we had after that, and our family car driver was super professional. The professionalism there is an understatement. My mother Ms. Fennell would have been extremely grateful. Everything was handled with grace and class. My experience was with a team full of caring and beautiful professionals and I Thank them so much.
Aug 10th, 2023