Dr. Alexander Genkin, DMD

Chamber Rating

3.8 - (4 reviews)
2
1
0
0
1
Read Our 4 Reviews

Chamber Rating

3.8 - (4 reviews)
2
1
0
0
1
  • Andrea Bahia

    Best dentist ever !
    Nov 10th, 2019

  • Vera Plenkova

    I called one day as a new patient for tooth pain and got same day very good service. Dr. Genkin examined my tooth and explained my condition and treatment options. I decided to have root canal. Dr. Genkin and his dental assistant were friendly and professional. It was a good experience.
    Aug 16th, 2018

  • Joe San

    Hello everyone, I had a negative experience at Dentex Dental at Bustleton and Red Lion, located at 10108 Bustleton Ave, Philadelphia, PA 19116, and I wanted to share it with you. I visited Dr. Alexander Genkin. Usually, I don't write reviews, but perhaps this will help you in the future if you choose this dental office and Dr. Alexander Genkin. I went to this clinic because I needed to reattach my dental bridge, which had become loose. It consisted of three crowns, with two units on the sides supporting the bridge, and a missing tooth in the middle, creating a gap. I called the dental office in advance and asked about the cost, and they told me it would be $50 per unit. So, with two units, I expected to pay $100. However, while in the dental chair, the doctor informed me that the prices had increased and that attaching one tooth would cost $160, and I supposedly had three teeth to attach. I was confused because I only had two teeth and a gap in the middle. He admitted that I was right and that it would be $320 for two teeth. He seemed to be trying to overcharge me at every opportunity. I also mentioned to the doctor that I had called beforehand and was told it would not cost more than $50 per unit. He agreed, blaming the receptionist for not knowing the prices and for the price increase. The doctor also told me that when he removes the bridge, I would need an X-ray, which he assured me was necessary and would cost $25. But that's not all, when I got home, I noticed that the receptionist had charged me $153 on my card. I didn't understand where this amount came from because it should have been $125 + $3 tax (for one tooth) + $50 (for another tooth) + $25 (for the X-ray). I called the office to ask why they had charged me more than they should have, and they replied that they didn't know what I had agreed upon with the doctor, and the doctor had instructed them to charge $153 for the service, not $128, suggesting that I may have misunderstood the doctor. They spoke to me rudely and didn't even apologize. This example is not about root canals, crowns, fillings, or any major surgery. It's about ready-made crowns that simply needed to be attached, and the doctor tried to overcharge me at every opportunity. Please be cautious when choosing a dental clinic and dentist. I would advise avoiding Dr. Alexander Genkin.
    Sep 5th, 2023

  • A NP

    I moved to a different state and come back to get my teeth fixed w Dr. Genkin. I trust Dr. Genkin's knowledge and professionalism 100% and would recommend him to anyone. On top of him being great at what he does, he's always in a good mood, eager to help, enthusiastic and energetic and makes you feel important. The last time I had a very bad situation and my new dentist at the state that I moved to only gave me 2 options that were invasive and expensive and told me I'll have to wait because I'm pregnant (believe me, there was no way I could wait, it was urgent). So he pretty much told me he couldn't help me in my given situation, without even giving it a closer look. Dr Genkin would never leave you hanging like this, I felt completely helpless. First day after I flew in I was scheduled to see Dr Genkin for consultation and he ended up fixing the whole situation, spent 2 hours w me, coming up w a great solution that worked great around my pregnancy and etc. I was so touched by how much he cared and felt great that I was in a care of a true professional who felt responsible to help me as my dentist. I don't know if it was lack of education, experience or simple decency with the other dentist, but rest assured that this would never be the case w Dr Genkin. He is a highly skilled dentist who will find solution to any problem and will prioritize due to the urgency of the situation.
    Oct 15th, 2017

Read Our 4 Reviews

About
Dr. Alexander Genkin, DMD

Dr. Alexander Genkin, DMD is located at 10108 Bustleton Ave in Philadelphia, Pennsylvania 19116. Dr. Alexander Genkin, DMD can be contacted via phone at 215-677-3904 for pricing, hours and directions.

Contact Info

  •   215-677-3904

Questions & Answers

Q What is the phone number for Dr. Alexander Genkin, DMD?

A The phone number for Dr. Alexander Genkin, DMD is: 215-677-3904.


Q Where is Dr. Alexander Genkin, DMD located?

A Dr. Alexander Genkin, DMD is located at 10108 Bustleton Ave, Philadelphia, PA 19116


Q How is Dr. Alexander Genkin, DMD rated?

A Dr. Alexander Genkin, DMD has a 3.8 Star Rating from 4 reviewers.

Ratings and Reviews
Dr. Alexander Genkin, DMD

Overall Rating

Overall Rating
( 4 Reviews )
2
1
0
0
1
Write a Review

Andrea Bahia on Google

image Best dentist ever !


Vera Plenkova on Google

image I called one day as a new patient for tooth pain and got same day very good service. Dr. Genkin examined my tooth and explained my condition and treatment options. I decided to have root canal.
Dr. Genkin and his dental assistant were friendly and professional. It was a good experience.


Joe San on Google

image Hello everyone, I had a negative experience at Dentex Dental at Bustleton and Red Lion, located at 10108 Bustleton Ave, Philadelphia, PA 19116, and I wanted to share it with you. I visited Dr. Alexander Genkin.
Usually, I don't write reviews, but perhaps this will help you in the future if you choose this dental office and Dr. Alexander Genkin. I went to this clinic because I needed to reattach my dental bridge, which had become loose. It consisted of three crowns, with two units on the sides supporting the bridge, and a missing tooth in the middle, creating a gap.
I called the dental office in advance and asked about the cost, and they told me it would be $50 per unit. So, with two units, I expected to pay $100. However, while in the dental chair, the doctor informed me that the prices had increased and that attaching one tooth would cost $160, and I supposedly had three teeth to attach. I was confused because I only had two teeth and a gap in the middle. He admitted that I was right and that it would be $320 for two teeth. He seemed to be trying to overcharge me at every opportunity. I also mentioned to the doctor that I had called beforehand and was told it would not cost more than $50 per unit. He agreed, blaming the receptionist for not knowing the prices and for the price increase. The doctor also told me that when he removes the bridge, I would need an X-ray, which he assured me was necessary and would cost $25. But that's not all, when I got home, I noticed that the receptionist had charged me $153 on my card. I didn't understand where this amount came from because it should have been $125 + $3 tax (for one tooth) + $50 (for another tooth) + $25 (for the X-ray). I called the office to ask why they had charged me more than they should have, and they replied that they didn't know what I had agreed upon with the doctor, and the doctor had instructed them to charge $153 for the service, not $128, suggesting that I may have misunderstood the doctor.
They spoke to me rudely and didn't even apologize.
This example is not about root canals, crowns, fillings, or any major surgery. It's about ready-made crowns that simply needed to be attached, and the doctor tried to overcharge me at every opportunity. Please be cautious when choosing a dental clinic and dentist. I would advise avoiding Dr. Alexander Genkin.


A NP on Google

image I moved to a different state and come back to get my teeth fixed w Dr. Genkin. I trust Dr. Genkin's knowledge and professionalism 100% and would recommend him to anyone. On top of him being great at what he does, he's always in a good mood, eager to help, enthusiastic and energetic and makes you feel important.
The last time I had a very bad situation and my new dentist at the state that I moved to only gave me 2 options that were invasive and expensive and told me I'll have to wait because I'm pregnant (believe me, there was no way I could wait, it was urgent). So he pretty much told me he couldn't help me in my given situation, without even giving it a closer look. Dr Genkin would never leave you hanging like this, I felt completely helpless. First day after I flew in I was scheduled to see Dr Genkin for consultation and he ended up fixing the whole situation, spent 2 hours w me, coming up w a great solution that worked great around my pregnancy and etc. I was so touched by how much he cared and felt great that I was in a care of a true professional who felt responsible to help me as my dentist. I don't know if it was lack of education, experience or simple decency with the other dentist, but rest assured that this would never be the case w Dr Genkin. He is a highly skilled dentist who will find solution to any problem and will prioritize due to the urgency of the situation.


Overall Rating

Overall Rating
( 4 Reviews )
2
1
0
0
1

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