Hours

Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
11:00 PM - 12:00 AM
Monday:
12:00 AM - 7:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 7:00 PM

Chamber Rating

4.3 - (34 reviews)
26
2
0
3
3
Read Our 34 Reviews

Chamber Rating

4.3 - (34 reviews)
26
2
0
3
3
  • Su M

    Observed horrible customer service. If they choose to do inventory on a Saturday afternoon, close up shop if they can't be nice when a customer simply asks a question. No help with finding products, very rude when asked if any samples, and blankly stared without giving a bag to put boxes in. Get some quality control in there
    Aug 15th, 2023

  • nikolai

    I shop at Bluemercury more often than i'd like to admit, so often that me and the staff are on a first-name basis. I always have the pleasure of experiencing exceptional customer service from Karlyn. Anytime I reach out with an inquiry, Karlyn displays a level of attentiveness and professionalism that truly impresses me. Karlyn always goes above and beyond to ensure that my needs are met. She has given me amazing recommendations whether its in regards to skincare, haircare, fragrances etc and every time I walk out having purchased what products she introduced me too. Karlyn's dedication to providing top-notch support is truly commendable, and I couldn't be more satisfied with the assistance I receive. Its rare to come across such a dedicated, welcoming, and intelligent person like Karlyn and she's a big reason why I'll always look forward shop at Bluemercury.
    Aug 14th, 2023

  • Maria Quattrone

    I like this place as I go to get my Moroccoan hair products. Disappointed that dont carry Channel anymore. But always good service and you get a free gift of you shop on ypur birthday month
    Apr 3rd, 2023

  • Hannah Koenig

    I love this store! One of the very kind associates, Karlyn, found me stressing at the skinceuticals section and kindly helped me pick out a few products last week. The Caudalie serum she insisted I buy instead of the skinceuticals has completely changed my skin and has cleared my redness. I cant say enough good things about this store and their staff!
    Mar 26th, 2023

  • Alexa Freeman

    I was really excited to finally find a BM near me. The store itself is GORGEOUS and had all my usual brands. My experience was unfortunately negative due to the lack of customer service, or even acknowledgment. I walked in and smiled to the sales associate who was occupied with a clearly well known customers baby. Although it was just myself and the known shopper in the store, I was never acknowledged or asked if I needed help. I did attempt to grab her attention while trying to be respectful to her existing conversation but she was keeping her back to me. I was hoping to re-up my La Mer, get some recommendations for hair care, and buy some home items from Diptyque and The Nest. I felt like a nuisance to the associate for having to scoot around her obsessively complimenting her favorite customer and overall left feeling invisible. I was not going to spend the money with an associate who ignores customers, unacceptable.
    Mar 10th, 2023

Read Our 34 Reviews

About
Bluemercury

Bluemercury is located at 1707 Walnut St in Philadelphia, Pennsylvania 19103. Bluemercury can be contacted via phone at 215-569-3100 for pricing, hours and directions.

Contact Info

  •   215-569-3100

Products

  • COLOGNES
  • PERFUMES

Questions & Answers

Q What is the phone number for Bluemercury?

A The phone number for Bluemercury is: 215-569-3100.


Q Where is Bluemercury located?

A Bluemercury is located at 1707 Walnut St, Philadelphia, PA 19103


Q What is the internet address for Bluemercury?

A The website (URL) for Bluemercury is: https://stores.bluemercury.com/pa/philadelphia/34772/


Q How big is Bluemercury?

A Bluemercury employs approximately 6-10 people.


Q Is there a key contact at Bluemercury?

A You can contact Patty Lee at 215-569-3100.


Q What days are Bluemercury open?

A Bluemercury is open:
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 11:00 PM - 12:00 AM
Monday: 12:00 AM - 7:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 7:00 PM


Q How is Bluemercury rated?

A Bluemercury has a 4.3 Star Rating from 34 reviewers.

Key Contacts

image
Patty Lee
Manager


Hours

Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
11:00 PM - 12:00 AM
Monday:
12:00 AM - 7:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 7:00 PM

Ratings and Reviews
Bluemercury

Overall Rating

Overall Rating
( 34 Reviews )
26
2
0
3
3
Write a Review

Su M on Google

image Observed horrible customer service. If they choose to do inventory on a Saturday afternoon, close up shop if they can't be nice when a customer simply asks a question. No help with finding products, very rude when asked if any samples, and blankly stared without giving a bag to put boxes in. Get some quality control in there


nikolai on Google

image I shop at Bluemercury more often than i'd like to admit, so often that me and the staff are on a first-name basis. I always have the pleasure of experiencing exceptional customer service from Karlyn. Anytime I reach out with an inquiry, Karlyn displays a level of attentiveness and professionalism that truly impresses me. Karlyn always goes above and beyond to ensure that my needs are met. She has given me amazing recommendations whether its in regards to skincare, haircare, fragrances etc and every time I walk out having purchased what products she introduced me too. Karlyn's dedication to providing top-notch support is truly commendable, and I couldn't be more satisfied with the assistance I receive. Its rare to come across such a dedicated, welcoming, and intelligent person like Karlyn and she's a big reason why I'll always look forward shop at Bluemercury.

Business Response on Google Aug 28th, 2023
Thrilled that Karlyn has been able to help you find the perfect products. Thanks for stopping by, Nikolai!

Maria Quattrone on Google

image I like this place as I go to get my Moroccoan hair products. Disappointed that dont carry Channel anymore. But always good service and you get a free gift of you shop on ypur birthday month


Hannah Koenig on Google

image I love this store! One of the very kind associates, Karlyn, found me stressing at the skinceuticals section and kindly helped me pick out a few products last week. The Caudalie serum she insisted I buy instead of the skinceuticals has completely changed my skin and has cleared my redness. I cant say enough good things about this store and their staff!


Alexa Freeman on Google

image I was really excited to finally find a BM near me. The store itself is GORGEOUS and had all my usual brands. My experience was unfortunately negative due to the lack of customer service, or even acknowledgment. I walked in and smiled to the sales associate who was occupied with a clearly well known customers baby. Although it was just myself and the known shopper in the store, I was never acknowledged or asked if I needed help. I did attempt to grab her attention while trying to be respectful to her existing conversation but she was keeping her back to me. I was hoping to re-up my La Mer, get some recommendations for hair care, and buy some home items from Diptyque and The Nest. I felt like a nuisance to the associate for having to scoot around her obsessively complimenting her favorite customer and overall left feeling invisible. I was not going to spend the money with an associate who ignores customers, unacceptable.

Business Response on Google Feb 1st, 2024
Hi, Alexa. We hear you and we appreciated you taking the time to write this review. Please let us know if you give this location another chance! Thank you.

Load More Reviews

Overall Rating

Overall Rating
( 34 Reviews )
26
2
0
3
3

Write a Review

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