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      Chestnut Hall Apartments

      ( 124 Reviews )

      Chestnut Hall Apartments
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      Chamber Rating

      2.5 - (124 reviews)
      39
      4
      5
      4
      72
      Read Our 124 Reviews

      Chamber Rating

      2.5 - (124 reviews)
      39
      4
      5
      4
      72
      › ‹
      • Jacob Duggan

        DO NOT RENT HERE!!! If you like having warm water, this is not the place for you. If you like having a warm apartment in the winter, this is not the place for you. They will charge ridiculously high amounts for utilities that are not based on how much THE RENTER uses. THEY HAVE NO METERS TO MEASURE THE AMOUNT OF WATER OR GAS YOU USE!!! They only care about ripping you off.
        Apr 2nd, 2024

      • Jonathan Sussman

        Chestnut Hall is a mediocre place for UPenn students to live. Was nice initially but continuous issues with poor management, old and faulty appliances, and a blatant lack of enforcement of the no smoking policy have been a continuous headache. Many new hidden fees continue to compound over the years. (The donut shop previously mentioned has long been closed and boarded up)
        Mar 10th, 2024

      • Kota Yamamoto


        Jan 24th, 2024

      • Weiqiu You (Rachel)


        Jan 23rd, 2024

      • Honghao Huang

        I came back to change my review from 5 to 1 star. Yes the front desk people are nice, but the company behind it is evil. They lie about the price and lure you into the apartment. They charge you unreasonably high utility and charge you unexpectedly high fees and fees you should not be responsible for. The manager does tell you any of these beforehand they practically lie to you. When you move out, they will nickpick your apartment and charge you a crazy amount of cleaning fee. I have friends working in real-estate and they say its 3 times the amount of usual cleaning fee. When you ask for a receipt to proof they actually spent that much on cleaning, they just ghost you and report you to the debt collectors. No one would go to court for a few hundred dollars so they always get their way. Basically you should expect overpay 300 per month than what they make you think you would be paying and dont expect to get your deposit back. In my case I lost more money than my deposit. So in sum yes the everyday workers are really nice because they are nice people but the managers whom you dont see are the evil manipulator behind. This company deserves to go bankrupt and the evil people behind should be punished .
        Mar 30th, 2024

      Read Our 124 Reviews

      About
      Chestnut Hall Apartments

      High-rise, smoke-free apartments in U-City area of Philadelphia. 24-hr front desk attendant, A/C, and laundry. Near UPenn, Drexel, hospitals, LUCY, 30th Street Station and major highways. Historic building. Guarantors welcome.

      Contact Info

      Questions & Answers

      Q What is the phone number for Chestnut Hall Apartments?

      A The phone number for Chestnut Hall Apartments is: 814-497-5351.

      Q Where is Chestnut Hall Apartments located?

      A Chestnut Hall Apartments is located at 3900 Chestnut St, Philadelphia, PA 19104

      Q What is the internet address for Chestnut Hall Apartments?

      A The website (URL) for Chestnut Hall Apartments is: https://www.chestnuthallapartments.com/?utm_source=GoogleLocalListing&utm_medium=ogranic&utm_campaign=GMB

      Q How is Chestnut Hall Apartments rated?

      A Chestnut Hall Apartments has a 2.5 Star Rating from 124 reviewers.

      Ratings and Reviews
      Chestnut Hall Apartments

      Overall Rating

      Overall Rating
      ( 124 Reviews )
      39
      4
      5
      4
      72
      Write a Review

      Jacob Duggan on Google

      image DO NOT RENT HERE!!! If you like having warm water, this is not the place for you. If you like having a warm apartment in the winter, this is not the place for you. They will charge ridiculously high amounts for utilities that are not based on how much THE RENTER uses. THEY HAVE NO METERS TO MEASURE THE AMOUNT OF WATER OR GAS YOU USE!!! They only care about ripping you off.

      Jonathan Sussman on Google

      image Chestnut Hall is a mediocre place for UPenn students to live. Was nice initially but continuous issues with poor management, old and faulty appliances, and a blatant lack of enforcement of the no smoking policy have been a continuous headache. Many new hidden fees continue to compound over the years. (The donut shop previously mentioned has long been closed and boarded up)

      Business Response on Google Mar 1st, 2024
      Hello Jonathan, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We appreciate you bringing this to our attention. I am looking in to this and I will circle back with you. Please reach out to me at [email protected] if you have any questions. Thank you. -Shaunice

      Kota Yamamoto on Google

      image

      Business Response on Google Jan 24th, 2024
      Kota, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better! Chestnut Hall Team , Support, [email protected]

      Weiqiu You (Rachel) on Google

      image

      Business Response on Google Feb 5th, 2024
      Weiqiu, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better! Chestnut Hall Team , Support, [email protected]

      Honghao Huang on Google

      image I came back to change my review from 5 to 1 star. Yes the front desk people are nice, but the company behind it is evil. They lie about the price and lure you into the apartment. They charge you unreasonably high utility and charge you unexpectedly high fees and fees you should not be responsible for. The manager does tell you any of these beforehand they practically lie to you. When you move out, they will nickpick your apartment and charge you a crazy amount of cleaning fee. I have friends working in real-estate and they say its 3 times the amount of usual cleaning fee. When you ask for a receipt to proof they actually spent that much on cleaning, they just ghost you and report you to the debt collectors. No one would go to court for a few hundred dollars so they always get their way. Basically you should expect overpay 300 per month than what they make you think you would be paying and dont expect to get your deposit back. In my case I lost more money than my deposit. So in sum yes the everyday workers are really nice because they are nice people but the managers whom you dont see are the evil manipulator behind. This company deserves to go bankrupt and the evil people behind should be punished .

      Business Response on Google Apr 8th, 2024
      Hello Honghao, thank you for your feedback. I will need to look into this and get back to you. Please contact [email protected] if you have questions or concerns. - Susan
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      Overall Rating

      Overall Rating
      ( 124 Reviews )
      39
      4
      5
      4
      72

      Write a Review

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