Wheat Bay Chinese Restaurant (成都名小吃)

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15640 SE Happy Valley Town Center Dr
Portland, OR 97086
Hours
Chamber Rating
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Jessie
Nov 19th, 2023 -
Hoo Jam
Nov 6th, 2023 -
Jacqueline Stone
Oct 12th, 2023 -
Derek Z
Nov 8th, 2023 -
Nanthawat Jiranuwatana
Aug 16th, 2023
Contact Info
Questions & Answers
Q Where is Wheat Bay Chinese Restaurant (成都名小吃) located?
A Wheat Bay Chinese Restaurant (成都名小吃) is located at 15640 SE Happy Valley Town Center Dr, Portland, OR 97086
Q What is the internet address for Wheat Bay Chinese Restaurant (成都名小吃)?
A The website (URL) for Wheat Bay Chinese Restaurant (成都名小吃) is: https://www.clover.com/online-ordering/wheat-bay-happy-valley
Q What days are Wheat Bay Chinese Restaurant (成都名小吃) open?
A Wheat Bay Chinese Restaurant (成都名小吃) is open:
Monday: 11:00 AM - 8:00 PM
Tuesday: 11:00 AM - 8:00 PM
Wednesday: Closed
Thursday: 11:00 AM - 8:00 PM
Friday: 11:00 AM - 8:00 PM
Saturday: 11:00 AM - 8:00 PM
Sunday: 11:00 AM - 8:00 PM
Q How is Wheat Bay Chinese Restaurant (成都名小吃) rated?
A Wheat Bay Chinese Restaurant (成都名小吃) has a 3.8 Star Rating from 12 reviewers.
Hours
Ratings and Reviews
Wheat Bay Chinese Restaurant (成都名小吃)
Overall Rating
Overall Rating
( 12 Reviews )
Jessie on Google

Hoo Jam on Google

Jacqueline Stone on Google

Derek Z on Google

Nanthawat Jiranuwatana on Google
We ordered two one potato on a stick and Sichuan Rattan Pepper Steam Pot. The potato on a stick didn't look like the picture- it felt misleading but we dismissed it. The Sichuan Rattan Pepper Steam Pot was unacceptably salty so I had to ask to return it. The owner refused to allow the server to refund but instead told him to tell me that he can make something else. Nothing else caught our attention so we preferred taking a refund, the owner refused the refund and told me to order something else...At that point it is awkward and I do not want food made by someone who is already irritated...I finally asked to speak with the owner instead of playing the game of telephone with the server...so then they finally gave me a refund.
I'm not telling you folks to avoid this place but if your food is unacceptable just be prepared for a major pushback.
Edit to respond to owner:
Yes, the server did mention the fact that he is new there, that's not the problem...the problem is that he told me, after confirming with the person in the back that refunds were out of the question.
There was something wrong with the food, that's why I had to ask for a refund. Offering to remake the food is great but the desire to eat that dish has already passed, please don't force people to eat what they find unpleasant.
The refund came after the guy with glasses ran in and out of the kitchen 2 times and making calls phone calls, but the refund only came when I asked to speak with the mysterious owner. I was told multiple times that refunds were not allowed and YOU know that... lying here only makes you look worse.
If the owner went to the restaurant after I requested a refund then the owner only lives 4 minutes away from the restaurant...if the owner took the time to come to the restaurant then why did they refuse to talk to me after I requested to talk to them?
If you want to solve problems and make guests satisfied maybe start by solving problems and satisfying guests.
Overall Rating
Overall Rating
( 12 Reviews )Write a Review
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