Buick GMC of Beaverton Service Center

Hours

Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM

Chamber Rating

3.9 - (115 reviews)
66
17
5
4
23
Read Our 115 Reviews

Chamber Rating

3.9 - (115 reviews)
66
17
5
4
23
  • Jess Jbelle

    Great service
    Jan 12th, 2024

  • Murica America


    Jan 5th, 2024

  • SY SALIM

    Great service Great service agent
    Jan 4th, 2024

  • Kristoffor Lutz

    After working 60 hour work weeks through covid as a critical care registered nurse here in Portland, my wife and I were finally in a position to get the vehicle we wanted... Not simply the one we could afford. She always wanted a GMC Yukon Denali so I made it happen. Well this dream quickly became a nightmare. We had some trouble with the a/c so I brought it in to Buick GMC of Beaverton for service. The tech hand tightened the bolts he took off and did not secure them. By the time I pulled into my neighborhood, my transmission lines had completely detached from the radiator and my transmission locked up. I had the vehicle towed back into the dealership only for them to tell me everything looks good after they added transmission fluid. Well here we are a year later and several more times going in to the dealership for this issue and I am still having to fight to get my transmission replaced. It doesn't even shift out of 1st gear most of the time and I have to pull of the road. After giving it a few more goes, it shifts. I brought it in to Aamco for a 2nd opinion and within 4 hours they said they were able to replicate the issue and the transmission is shot and needs to be replaced. We do not have $12,000 for a new one and we are at least that upside down in this thing due to the high costs of vehicles during covid. I wish GMC would take ownership of the damage they caused my vehicle instead they give me the runaround, don't return my calls and have even gotten frustrated with me for bringing it in so much for the same issue. My wife is the primary driver of this vehicle. We have no options for purchasing another vehicle. When this vehicle goes down, one of us will no longer be able to make it to work. I'm writing this review bc I have nothing left. This just sucks and like everything else these days I'm just going to have to let them punch me in the face and tell me I'm the idiot for running into their fist. I strongly recommend finding a different service provider. I just read some of these reviews and "Wow!" This place has really gone downhill since I first started going to them in 2014.
    Apr 7th, 2024

  • Tiana Bowers

    I took my car in on 12/19 to get a part replaced. I picked up my vehicle on 12/20 and noticed a pungent oil smell in my car. I assumed it was leftover from the mechanic who test-drove it but more so, I trusted Beaverton Buick's work and told myself not to worry. What do I know about cars anyway? The next day (12/21) I was driving to Klamath Falls (5 hours away) by Eugene my oil light came on and I could make it to a Buick in Eugene. While there the mechanics were shocked at what they found. I had a massive oil leak and lost 3 of the 4 quarts I started with. They found that the Beaverton Buick had stripped my oil plug and poorly installed parts causing the leak. I spent 4 hours stranded in Eugene while they tried to pressure wash all the oil off my car and engine. Eugene Buick told me NEVER to go back to Beaverton Buick which I think says a lot coming from a brother company. They said no mechanic should have ever returned a car in that condition to its owner. I was also told Beaverton Buick would not be notified of the severity of the situation which makes me sick. How can unproperly skilled people be allowed such important jobs? How can I ever trust this business again as it seems to employ people who aren't competent in car mechanics? I am truly fortunate that this disaster happened close to a big city or I could have been in a really bad situation.
    Dec 22nd, 2023

Read Our 115 Reviews

About
Buick GMC of Beaverton Service Center

Buick GMC of Beaverton Service Center is located at 9155 SW Canyon Rd in Portland, Oregon 97225. Buick GMC of Beaverton Service Center can be contacted via phone at 503-506-6241 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for Buick GMC of Beaverton Service Center?

A The phone number for Buick GMC of Beaverton Service Center is: 503-506-6241.


Q Where is Buick GMC of Beaverton Service Center located?

A Buick GMC of Beaverton Service Center is located at 9155 SW Canyon Rd, Portland, OR 97225


Q What is the internet address for Buick GMC of Beaverton Service Center?

A The website (URL) for Buick GMC of Beaverton Service Center is: https://www.beavertongmc.com/ServiceDepartment?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=service


Q What days are Buick GMC of Beaverton Service Center open?

A Buick GMC of Beaverton Service Center is open:
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM


Q How is Buick GMC of Beaverton Service Center rated?

A Buick GMC of Beaverton Service Center has a 3.9 Star Rating from 115 reviewers.

Hours

Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM

Ratings and Reviews
Buick GMC of Beaverton Service Center

Overall Rating

Overall Rating
( 115 Reviews )
66
17
5
4
23
Write a Review

Jess Jbelle on Google

image Great service

Business Response on Google Feb 2nd, 2024
Jess, thank you for your kind words. We feel our service department is what makes Lithia Buick GMC of Beaverton special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment.Sincerely,Kenny Bower , Service manager

Murica America on Google

image

Business Response on Google Dec 11th, 2023
Thank you for the great review. Please come visit us if you need anything else, be it service or sales.Sincerely,Eric Lovejoy | General Manager

SY SALIM on Google

image Great service
Great service agent

Business Response on Google Jan 6th, 2024
Thank you so much for taking the time to write such great feedback, Sy. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs.Sincerely,Kenny Bower , Service manager

Kristoffor Lutz on Google

image After working 60 hour work weeks through covid as a critical care registered nurse here in Portland, my wife and I were finally in a position to get the vehicle we wanted... Not simply the one we could afford. She always wanted a GMC Yukon Denali so I made it happen. Well this dream quickly became a nightmare. We had some trouble with the a/c so I brought it in to Buick GMC of Beaverton for service. The tech hand tightened the bolts he took off and did not secure them. By the time I pulled into my neighborhood, my transmission lines had completely detached from the radiator and my transmission locked up. I had the vehicle towed back into the dealership only for them to tell me everything looks good after they added transmission fluid. Well here we are a year later and several more times going in to the dealership for this issue and I am still having to fight to get my transmission replaced. It doesn't even shift out of 1st gear most of the time and I have to pull of the road. After giving it a few more goes, it shifts. I brought it in to Aamco for a 2nd opinion and within 4 hours they said they were able to replicate the issue and the transmission is shot and needs to be replaced. We do not have $12,000 for a new one and we are at least that upside down in this thing due to the high costs of vehicles during covid. I wish GMC would take ownership of the damage they caused my vehicle instead they give me the runaround, don't return my calls and have even gotten frustrated with me for bringing it in so much for the same issue. My wife is the primary driver of this vehicle. We have no options for purchasing another vehicle. When this vehicle goes down, one of us will no longer be able to make it to work. I'm writing this review bc I have nothing left. This just sucks and like everything else these days I'm just going to have to let them punch me in the face and tell me I'm the idiot for running into their fist. I strongly recommend finding a different service provider. I just read some of these reviews and "Wow!" This place has really gone downhill since I first started going to them in 2014.


Tiana Bowers on Google

image I took my car in on 12/19 to get a part replaced. I picked up my vehicle on 12/20 and noticed a pungent oil smell in my car. I assumed it was leftover from the mechanic who test-drove it but more so, I trusted Beaverton Buick's work and told myself not to worry. What do I know about cars anyway? The next day (12/21) I was driving to Klamath Falls (5 hours away) by Eugene my oil light came on and I could make it to a Buick in Eugene. While there the mechanics were shocked at what they found. I had a massive oil leak and lost 3 of the 4 quarts I started with. They found that the Beaverton Buick had stripped my oil plug and poorly installed parts causing the leak. I spent 4 hours stranded in Eugene while they tried to pressure wash all the oil off my car and engine. Eugene Buick told me NEVER to go back to Beaverton Buick which I think says a lot coming from a brother company. They said no mechanic should have ever returned a car in that condition to its owner. I was also told Beaverton Buick would not be notified of the severity of the situation which makes me sick. How can unproperly skilled people be allowed such important jobs? How can I ever trust this business again as it seems to employ people who aren't competent in car mechanics? I am truly fortunate that this disaster happened close to a big city or I could have been in a really bad situation.


Load More Reviews

Overall Rating

Overall Rating
( 115 Reviews )
66
17
5
4
23

Write a Review

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