Transtar Industries

Very knowledgeable people on transmissions and always have what we need at the shop
Jan 21st, 2024

It took a lot of work to get my return money on the core for a transmission I had ordered for a customer. The process of core returns is a bit confusing and takes too long for the pickup and refund to be processed. Also, after receiving the refund from the core they then charged my debit card $220 which they could not explain why. I did not authorize that purchase charge!! It was fixed the next day after calling them but with no explanation or apology. Lacking accountabilty with these big mistakes. If I would've gotten a call from management with an explanation about the unauthorized charge I prob would've let it go and not wrote a bad review.
Nov 10th, 2023

They do not respond to picking up your core after receiving a transmission. They also charged us more than the quote we were given but have not received the refund that they promised us along with the core money. I have sent 4 emails and a voicemail and have gotten one response from a suspicious marked e-mail. Lacking customer service and it's very disappointing!
Oct 13th, 2023

Aug 16th, 2023

Excellent
Apr 18th, 2023