Toyota of Portland

Toyota of Portland

Hours

Saturday:
9:00 AM - 9:00 PM
Sunday:
10:00 AM - 8:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM

Chamber Rating

Verified Member
4.3 - (3901 reviews)
2948
321
104
97
431
Read Our 3901 Reviews

Chamber Rating

Verified Member
4.3 - (3901 reviews)
2948
321
104
97
431
  • Jascha Herlihy

    Actually the worst car experience I've ever had. I came to this dealership so I could get a loaner car while my Tacoma needed service. I had a creak that was VERY OBVIOUS and pointed in a good direction of the problem. At first I was optimistic, I was thinking that this was going to go well. The loaner vehicle was good and that service was exceptional. My car spent 5 days at the shop with no diagnosis other than 'It's rusted' and you have to replace this whole suspension assembly but that 'may not fix the issue.' When asking for further information the staff was vague, and was not helping me understand what part was corroded (that would be the case since the rust was there) and ultimately ended up feeling so belittled and left in the dark on purpose to upsell me on things that I didn't need. I was calling back, emailing and trying to get to the bottom of the actual problem but they kept giving me the go around. When I took my car to a suspension specific location (Art of Maintenance) they told me that the diagnosis from Toyota Portland was wrong and it was a completely different reason for my creak (BothBall joints and control arms were in desperate need of service). They talked me through each individual part, provided photos and actually provided service that was needed. I would not recommend anyone take their car here for anything other than an oil change or tire rotation.
    Apr 7th, 2024

  • T. Jacobs

    Singularly unpleasant car shopping experience. Salesperson treated my female companion dismissively and disrespectfully, including addressing her as young lady. Was overheard being told to take his time getting the car we wanted to test drive, and he did. Its not like it was busy - several salespeople were standing around. Meanwhile another employee slouched and scrolled on his phone at the front desk, looking bored with life. Once we got in the car, the salespersons personal hygiene also left much to be desired. That may sound petty, but with him in the back seat we couldnt finish that test drive fast enough. Add to that either his apparent ignorance of the cars other trims, or his disinterest in discussing them. Pro tip: if someone says they are not buying today, give them a reason to come back when they are.
    Apr 6th, 2024

  • Diana Kuzmenko

    Alicia was very helpful finding the perfect car for my dad. We had a really great experience with her.
    Apr 4th, 2024

  • Jen Sullivan

    I bought new Rav 4 in Feb of '22 and I'm still waiting for my second key fob which the dealership never gave me, despite having paid in full for the vehicle at the time of purchase. Texts go unanswered, calls either get routed to a msg service or go unreturned, emails are not answered and I have received no communication or updates for almost 6 months. Would never recommend this dealership!
    Apr 3rd, 2024

  • Jack Roberts

    I shopped with a number of dealers and brands of car and settled on Portland Toyota, working with John (Ankeney) and Minh . I've had my 2024 Venza for a month now and I'm very pleased with my experience with the dealer and with the car.
    Apr 2nd, 2024

Read Our 3901 Reviews

About
Toyota of Portland

Toyota Dealership In Portland, OR, Serving Hillsboro – Toyota Of Portland If you are considering a new or used vehicle, or you need help to maintain your vehicle, Toyota of Portland invites you to visit Toyota of Portland. When you visit our dealership, located at 55 NE Broadway St. in Portland, you will be greeted with a warm welcome. We place a high value on our customers' satisfaction, whether you shop on our website or at our dealership location. Our website offers the tools you need to find detailed information about every car on our lot.

Contact Info

Languages

  • English

Questions & Answers

Q What is the phone number for Toyota of Portland?

A The phone number for Toyota of Portland is: (503) 280-9810.


Q Where is Toyota of Portland located?

A Toyota of Portland is located at 55 NE Broadway St., Portland, OR 97232


Q What is the internet address for Toyota of Portland?

A The website (URL) for Toyota of Portland is: https://www.toyotaofportland.com/


Q How big is Toyota of Portland?

A Toyota of Portland employs approximately 20+ people.


Q What days are Toyota of Portland open?

A Toyota of Portland is open:
Saturday: 9:00 AM - 9:00 PM
Sunday: 10:00 AM - 8:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM


Q How is Toyota of Portland rated?

A Toyota of Portland has a 4.3 Star Rating from 3901 reviewers.

Ratings and Reviews
Toyota of Portland

Overall Rating

Overall Rating
( 3901 Reviews )
2948
321
104
97
431
Write a Review

Jascha Herlihy on Google

image Actually the worst car experience I've ever had. I came to this dealership so I could get a loaner car while my Tacoma needed service. I had a creak that was VERY OBVIOUS and pointed in a good direction of the problem. At first I was optimistic, I was thinking that this was going to go well. The loaner vehicle was good and that service was exceptional. My car spent 5 days at the shop with no diagnosis other than 'It's rusted' and you have to replace this whole suspension assembly but that 'may not fix the issue.' When asking for further information the staff was vague, and was not helping me understand what part was corroded (that would be the case since the rust was there) and ultimately ended up feeling so belittled and left in the dark on purpose to upsell me on things that I didn't need. I was calling back, emailing and trying to get to the bottom of the actual problem but they kept giving me the go around.
When I took my car to a suspension specific location (Art of Maintenance) they told me that the diagnosis from Toyota Portland was wrong and it was a completely different reason for my creak (BothBall joints and control arms were in desperate need of service). They talked me through each individual part, provided photos and actually provided service that was needed. I would not recommend anyone take their car here for anything other than an oil change or tire rotation.

Business Response on Google Apr 7th, 2024
Thank you for your feedback Jascha. We're sorry to hear that you had a negative experience with our service team. We informed our management of this matter, and they'd like to contact you personally. Please get in touch with us at [email protected] so we can help resolve this matter.Sincerely,Toyota of Portland

T. Jacobs on Google

image Singularly unpleasant car shopping experience. Salesperson treated my female companion dismissively and disrespectfully, including addressing her as young lady. Was overheard being told to take his time getting the car we wanted to test drive, and he did. Its not like it was busy - several salespeople were standing around. Meanwhile another employee slouched and scrolled on his phone at the front desk, looking bored with life. Once we got in the car, the salespersons personal hygiene also left much to be desired. That may sound petty, but with him in the back seat we couldnt finish that test drive fast enough. Add to that either his apparent ignorance of the cars other trims, or his disinterest in discussing them. Pro tip: if someone says they are not buying today, give them a reason to come back when they are.

Business Response on Google Apr 6th, 2024
We apologize for any confusion or frustration you experienced. We value your feedback and will work to ensure that all our customers have a positive experience. Please get in touch with us at [email protected], and we'd be happy to help you out.Sincerely,Toyota of Portland

Diana Kuzmenko on Google

image Alicia was very helpful finding the perfect car for my dad. We had a really great experience with her.

Business Response on Google Apr 6th, 2024
Thank you for the awesome review, Diana! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you.Cheers,Toyota of Portland

Jen Sullivan on Google

image I bought new Rav 4 in Feb of '22 and I'm still waiting for my second key fob which the dealership never gave me, despite having paid in full for the vehicle at the time of purchase. Texts go unanswered, calls either get routed to a msg service or go unreturned, emails are not answered and I have received no communication or updates for almost 6 months. Would never recommend this dealership!

Business Response on Google Apr 3rd, 2024
We apologize for any confusion or frustration you experienced. We value your feedback and will work to ensure that all our customers have a positive experience. Please get in touch with us at [email protected], and we'd be happy to help you out.Sincerely,Toyota of Portland

Jack Roberts on Google

image I shopped with a number of dealers and brands of car and settled on Portland Toyota, working with John (Ankeney) and Minh . I've had my 2024 Venza for a month now and I'm very pleased with my experience with the dealer and with the car.

Business Response on Google Apr 2nd, 2024
Thank you so much for the excellent review, Jack! We are happy to hear that you had a positive experience with us and appreciate you taking the time to share your feedback. Have a wonderful day! Cheers,Toyota of Portland

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Overall Rating

Overall Rating
( 3901 Reviews )
2948
321
104
97
431

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