Industrial Hearing Service Inc

Hours

Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Chamber Rating

2.6 - (5 reviews)
2
0
0
0
3
Read Our 5 Reviews

Chamber Rating

2.6 - (5 reviews)
2
0
0
0
3
  • Carl Swanson

    Honestly not worth the bad customer service. I dont know if they are just extremely busy and lack employees, or what is going on but it needs to change. Submitted info for a quote, received a quote, asked one question and have not received an email since (It has been approximately 2-3 weeks). We will be going with a more reputable company for our annual testing.
    Nov 28th, 2023

  • Brett Hrenko

    Industrial Hearing Service Inc has been a pleasure to work with over the years. All my interactions with them they have been very professional and they clearly strive to provide a high level of customer service. I would highly recommend them for all your OSHA hearing testing needs.
    Nov 24th, 2023

  • Eli Brackenbury

    In all my years in manufacturing, I would recommend IHS for hearing testing services over anyone else. They have always treated me well and their technicians are prompt, professional and knowledgeable!
    Apr 5th, 2023

  • Bryan Marciniak

    When my company can get in touch with them, they do good work. BUT their customer service and respect for customer's needs is non-existent. I have called, emailed, and left voicemails for over a month now with not a single response. I will be taking my business elsewhere next year.
    Jan 25th, 2023

  • George Riddle

    Poor quality in customer service. Dont even show up at an appointment time set by them. Edit: the owner is quite a liar. I verified my appointment and was outside their door, nothing in their response is true.
    Mar 30th, 2022

Read Our 5 Reviews

About
Industrial Hearing Service Inc

Industrial Hearing Service Inc is located at 12021 NE Sumner St in Portland, Oregon 97220. Industrial Hearing Service Inc can be contacted via phone at 503-761-1506 for pricing, hours and directions.

Contact Info

Services

  • HEARING TESTING

Payment Methods

  • AMEX
  • Discover
  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for Industrial Hearing Service Inc?

A The phone number for Industrial Hearing Service Inc is: 503-761-1506.


Q Where is Industrial Hearing Service Inc located?

A Industrial Hearing Service Inc is located at 12021 NE Sumner St, Portland, OR 97220


Q What is the internet address for Industrial Hearing Service Inc?

A The website (URL) for Industrial Hearing Service Inc is: https://www.indhearing.com/


Q Is there a key contact at Industrial Hearing Service Inc?

A You can contact Kyra Webb at 503-761-1506.


Q What days are Industrial Hearing Service Inc open?

A Industrial Hearing Service Inc is open:
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM


Q How is Industrial Hearing Service Inc rated?

A Industrial Hearing Service Inc has a 2.6 Star Rating from 5 reviewers.

Key Contacts

image
Kyra Webb
Operations Manager


Hours

Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Ratings and Reviews
Industrial Hearing Service Inc

Overall Rating

Overall Rating
( 5 Reviews )
2
0
0
0
3
Write a Review

Carl Swanson on Google

image Honestly not worth the bad customer service. I dont know if they are just extremely busy and lack employees, or what is going on but it needs to change. Submitted info for a quote, received a quote, asked one question and have not received an email since (It has been approximately 2-3 weeks). We will be going with a more reputable company for our annual testing.

Business Response on Google Nov 16th, 2023
We are so very sorry for this unfortunate experience Carl. Excuses don't help, we did have another building fire and break in which resulted in the theft of our second phone system. To make matters worse we were in the middle of an email migration which proved challenging for our vendor and we are still trying to recovery unread contact emails some of which may have been lost. As of yesterday our email and new phone system is finally back online and we are ready to resume the excellent customer service we have been known for. We really want to make this right and would be extremely grateful if you would consider giving us another opportunity to earn your business.

Brett Hrenko on Google

image Industrial Hearing Service Inc has been a pleasure to work with over the years. All my interactions with them they have been very professional and they clearly strive to provide a high level of customer service. I would highly recommend them for all your OSHA hearing testing needs.


Eli Brackenbury on Google

image In all my years in manufacturing, I would recommend IHS for hearing testing services over anyone else. They have always treated me well and their technicians are prompt, professional and knowledgeable!

Business Response on Google Jun 2nd, 2022
Thank you Eli, it’s been a pleasure to serve you and we very much appreciate your business!

Bryan Marciniak on Google

image When my company can get in touch with them, they do good work. BUT their customer service and respect for customer's needs is non-existent. I have called, emailed, and left voicemails for over a month now with not a single response. I will be taking my business elsewhere next year.

Business Response on Google Jun 10th, 2022
We are extremely sorry for the inconvenience we caused and you are very much valued as a customer. Unfortunately, we have experienced several incidents of vandalism at our office which resulted in multiple power outages, phone system issues and problems accessing email. We always strive to provide the highest level of customer service and hope to not have a recurrence of these issues in the future.

George Riddle on Google

image Poor quality in customer service. Dont even show up at an appointment time set by them.
Edit: the owner is quite a liar. I verified my appointment and was outside their door, nothing in their response is true.

Business Response on Google Apr 24th, 2021
We are very sorry for the inconvenience, our Portland office is temporarily closed due to repairs from recent vandalism, opening on Monday. We did not have any appointments scheduled for Thursday - Saturday due to these repairs. We do show you on the scheduled for next week. Please contact our office on Monday and again we are sorry for the inconvenience.

Overall Rating

Overall Rating
( 5 Reviews )
2
0
0
0
3

Write a Review

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