Leo Luck's Auto Repairs

Gordon Anhold _{on Google}

Jun 18th, 2023

Replaced expensive part on my older Mercedes SL. The part from Mercedes arrived missing a micro switch. When confronted with this Mercedes was reluctant to supply the missing part but they persisted and got it.
Have been a satisfied, continuous customer for 50 years. They are the best, Service: Electrical

Joan M _{on Google}

Nov 30th, 2022

I was so grateful that Ralph was there and promptly took care of the problem!

Bill Rupnik _{on Google}

Nov 1st, 2022

I purchased my low milage 2012 Mercedes-Benz C300 from a Mercedes dealership recently and wanted to find a respected, independent shop that I could rely on for all of the routine services and repair needs throughout my vehicles lifetime. I solicited recommendations from some trusted auto enthusiast friends, read reviews online, and did my due diligence. Leo Lucks in Rocky River, OH is where all of the signs pointed to.
I took my Mercedes to Leo Lucks on Thursday, Oct. 20 after scheduling the appointment a week in advance. When I dropped off my vehicle, they told me that it would take about an hour or so. I walked down the street to Starbucks, grabbed some coffee and walked back to Leo Lucks an hour later. As I was walking back, I saw the technician bringing my car out of the garage - precisely one hour. Upon entering the shop, I met the owner and engaged in a 20 minute conversation where we discussed the history of his business, and our mutual passion for German cars generally and Mercedes-Benz specifically. I also solicited feedback and advice on the best ways to care for my C300 to best ensure that it treats me well for years to come.
I walked away from my first experience at Leo Lucks with the upmost confidence that I had found the best local, independent shop to care for my Mercedes. Not only was the work performed well, but the customer service was second to none, and the cost was about 40% less than a Mercedes-Benz dealership.
All in all, I am very happy with Leo Lucks and will be back for my Mercedes future service and repair needs.

Paul H _{on Google}

Oct 22nd, 2022

Very helpful over the phone.