Hours

Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM

Chamber Rating

4.7 - (154 reviews)
140
2
2
0
10
Read Our 154 Reviews

Chamber Rating

4.7 - (154 reviews)
140
2
2
0
10
  • Totally Wireless


    Jan 9th, 2024

  • b Galloway

    Very horrible service and nobody in the store does actual work. Nor do they help the customers at all!! Not looking into anything
    Sep 21st, 2023

  • M Tarawneh

    Excellent service
    Sep 13th, 2023

  • L Kelly

    Very Rude male employee! Bad business. Needs customer service training! No customers No job!
    Aug 26th, 2023

  • Shawnte Cox

    I went inside of this Metro store today 3/17/24 at around 12:30/1:00pm. I asked the guy for a charger to charge my iphone 11. He sold me something that looked like it could be a charger. I get home and realize he sold me just the block part of the charger and not the cord. I spent 27 dollars on that block. I go back to the store to ask for what I originally wanted, a charger for my phone. He said that he was unable to give me a return or an exchange. I wouldve been fine with an exchange. I really needed the iPhone charger today. He proceeds to smile and laugh in my face. I told him I will be contacting corporate and he told me to go on ahead. Is this what Metro does to their customers? They sell you just anything just to get a sale. $27 dollars and I still cannot charge my phone. Please do not go to this store. I am going to take it a step further and say please do not go through Metro at all. As hard as times are today $27 dollars spent for nothing only for a cashier to find it funny. Absolutely unacceptable and unprofessional to rob customers this way!
    Mar 13th, 2024

Read Our 154 Reviews

About
Metro by T-Mobile

Discover the smarter way to get all of the high-end devices you want and the network you need, for less. Visit us today at 1487 New Walkertown Rd in Winston Salem, or give us a call at (336) 602-1301.

Contact Info

Questions & Answers

Q What is the phone number for Metro by T-Mobile?

A The phone number for Metro by T-Mobile is: 336-602-1301.


Q Where is Metro by T-Mobile located?

A Metro by T-Mobile is located at 1487 New Walkertown Rd, Winston Salem, North Carolina 27101


Q What is the internet address for Metro by T-Mobile?

A The website (URL) for Metro by T-Mobile is: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-winston-salem-nc-10232657/?utm_source=google&utm_medium=lastmile&utm_campaign=10232657


Q How big is Metro by T-Mobile?

A Metro by T-Mobile employs approximately 20+ people.


Q What days are Metro by T-Mobile open?

A Metro by T-Mobile is open:
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM


Q How is Metro by T-Mobile rated?

A Metro by T-Mobile has a 4.7 Star Rating from 154 reviewers.

Hours

Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM

Ratings and Reviews
Metro by T-Mobile

Overall Rating

Overall Rating
( 154 Reviews )
140
2
2
0
10
Write a Review

Totally Wireless on Google

image


b Galloway on Google

image Very horrible service and nobody in the store does actual work. Nor do they help the customers at all!! Not looking into anything

Business Response on Google Oct 6th, 2023
Hi Galloway! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future. We will be sure to provide the feedback directly to Management to continue coaching their team.

M Tarawneh on Google

image Excellent service


L Kelly on Google

image Very Rude male employee!
Bad business.
Needs customer service training!
No customers
No job!

Business Response on Google Aug 10th, 2023
I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. It's disappointing to learn that we did not live up to our high standards for customer service. Here at Metro by T-Mobile, we are always improving and hope you'll give us another chance to provide better service in the future.

Shawnte Cox on Google

image I went inside of this Metro store today 3/17/24 at around 12:30/1:00pm. I asked the guy for a charger to charge my iphone 11. He sold me something that looked like it could be a charger. I get home and realize he sold me just the block part of the charger and not the cord. I spent 27 dollars on that block. I go back to the store to ask for what I originally wanted, a charger for my phone. He said that he was unable to give me a return or an exchange. I wouldve been fine with an exchange. I really needed the iPhone charger today. He proceeds to smile and laugh in my face. I told him I will be contacting corporate and he told me to go on ahead. Is this what Metro does to their customers? They sell you just anything just to get a sale. $27 dollars and I still cannot charge my phone. Please do not go to this store. I am going to take it a step further and say please do not go through Metro at all. As hard as times are today $27 dollars spent for nothing only for a cashier to find it funny. Absolutely unacceptable and unprofessional to rob customers this way!

Business Response on Google Mar 18th, 2024
We are terribly sorry to hear about your experience. Please stop by any metro location and leave your info then tell them it is to be passed to their RDM. We would love to make this right for you

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Overall Rating

Overall Rating
( 154 Reviews )
140
2
2
0
10

Write a Review

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