Unwind Indoor Play Cafe

Hours

Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
1:00 PM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 6:00 PM

Chamber Rating

4.5 - (183 reviews)
152
7
7
5
12
Read Our 183 Reviews

Chamber Rating

4.5 - (183 reviews)
152
7
7
5
12
  • Carlos F. Juez

    My 20 month old loves this place. The coffee is great!
    Apr 10th, 2024

  • Kelly Ramirez

    I havent even left yet and had to leave a review. This place is SO cute. Its the perfect space to get your kids energy out. Super clean, really organized and the coffee is really good. 100% recommend.
    Apr 9th, 2024

  • Karen Piquet Ferreira

    Its a nice place, albeit a little small. I have a 2 1/2 year old and thought the place would be better suited for younger kids. Theres only one slide, and as expected, some parents are not keeping an eye on their kids, leading to kids climbing up the slide while 3 others are going down. The lack of supervision is not the fault of Unwind, but I do think they should have someone monitoring, instead of having 4 employees hanging out behind the coffee bar. There werent enough balls in the ball-pit/slide area. Also, you HAVE to buy their socks. We went the Monday after their grand opening and nowhere was it listed that you had to buy their socks. On the way out, they do have a box where you can choose to donate your $4 socks so they can wash and resell. I kept mine. Check-in took forever, but it was only their second day of being open, so I hope they find a better and more efficient way of getting people in quickly. FYI - they dont have iced coffee. UPDATE - so I wanted to give this place another chance. I went to their online site to book a ticket and was absolutely shocked on their new prices. $24.99 for TWO HOURS OF PLAY? I went six months ago and paid $16 for TWO HOURS. That is a $9 increase in six months. Thats a 56% increase in price. I was completely floored and astounded on how crazy expensive it got. Did they add new activities? Are they giving away stuff for free at the door? In 6 months, I dont know what justifies that. They have outpriced themselves out of the indoor playground market.
    Apr 8th, 2024

  • LaQuan Robinson


    Apr 6th, 2024

  • Carly Garrison

    We love this place! We get here right at opening so there are less children. The coffee is delicious too.
    Apr 5th, 2024

Read Our 183 Reviews

About
Unwind Indoor Play Cafe

Unwind Indoor Play Cafe is located at 601 N Polk St Suite A in Pineville, North Carolina 28134. Unwind Indoor Play Cafe can be contacted via phone at 704-835-1059 for pricing, hours and directions.

Contact Info

  •   704-835-1059

Questions & Answers

Q What is the phone number for Unwind Indoor Play Cafe?

A The phone number for Unwind Indoor Play Cafe is: 704-835-1059.


Q Where is Unwind Indoor Play Cafe located?

A Unwind Indoor Play Cafe is located at 601 N Polk St Suite A, Pineville, NC 28134


Q What is the internet address for Unwind Indoor Play Cafe?

A The website (URL) for Unwind Indoor Play Cafe is: https://www.unwindindoorplaycafe.com/


Q What days are Unwind Indoor Play Cafe open?

A Unwind Indoor Play Cafe is open:
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 7:00 PM
Sunday: 1:00 PM - 5:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 6:00 PM


Q How is Unwind Indoor Play Cafe rated?

A Unwind Indoor Play Cafe has a 4.5 Star Rating from 183 reviewers.

Hours

Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
1:00 PM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 6:00 PM

Ratings and Reviews
Unwind Indoor Play Cafe

Overall Rating

Overall Rating
( 183 Reviews )
152
7
7
5
12
Write a Review

Carlos F. Juez on Google

image My 20 month old loves this place. The coffee is great!

Business Response on Google Apr 10th, 2024
Thank you so much for your feedback Carlos! We look forward to hosting your family again soon!

Kelly Ramirez on Google

image I havent even left yet and had to leave a review. This place is SO cute. Its the perfect space to get your kids energy out. Super clean, really organized and the coffee is really good. 100% recommend.

Business Response on Google Apr 9th, 2024
Thank you so much for your positive feedback and support Kelly! We look forward to serving your family again!

Karen Piquet Ferreira on Google

image Its a nice place, albeit a little small. I have a 2 1/2 year old and thought the place would be better suited for younger kids. Theres only one slide, and as expected, some parents are not keeping an eye on their kids, leading to kids climbing up the slide while 3 others are going down. The lack of supervision is not the fault of Unwind, but I do think they should have someone monitoring, instead of having 4 employees hanging out behind the coffee bar. There werent enough balls in the ball-pit/slide area.
Also, you HAVE to buy their socks. We went the Monday after their grand opening and nowhere was it listed that you had to buy their socks. On the way out, they do have a box where you can choose to donate your $4 socks so they can wash and resell. I kept mine. Check-in took forever, but it was only their second day of being open, so I hope they find a better and more efficient way of getting people in quickly.
FYI - they dont have iced coffee.
UPDATE - so I wanted to give this place another chance. I went to their online site to book a ticket and was absolutely shocked on their new prices. $24.99 for TWO HOURS OF PLAY? I went six months ago and paid $16 for TWO HOURS. That is a $9 increase in six months. Thats a 56% increase in price. I was completely floored and astounded on how crazy expensive it got. Did they add new activities? Are they giving away stuff for free at the door? In 6 months, I dont know what justifies that. They have outpriced themselves out of the indoor playground market.

Business Response on Google Oct 10th, 2023
Hi Karen, thank you so much for your feedback. This is our first week of business and we want to make sure our customers give us the opportunity to improve and make everything just right. Our goal is to ensure that everyone is satisfied to the highest possible standard on all aspects of their visit to the park.Since your visit to the park, we have added Iced Coffee to the menu and they are Delish! We would love for you to come back and see all the updates we have implemented this week. I wanted to clarify that the socks for donation do not get sold again. Socks that get donated or left behind, we sanitize them and wash them and place them inside our gift shop for anyone to grab for FREE or with a donation of any amount. This donation goes to our vision of community relief to build inclusive schools.We also ordered additional signage listing our park rules to keep everyone safe and have been completing interviews to hire more staff as soon as possible. We want our team to not only be full but to be the right fit for our business model and safety of our families.Again thank you so much for your visit and for your feedback. Our management team is always attentive to any comments or concerns so that we can grow and succeed in this community. We hope you can return to be impressed and persuaded and prayerfully update your google review to a 5 star ⭐️ 😊

LaQuan Robinson on Google

image


Carly Garrison on Google

image We love this place! We get here right at opening so there are less children. The coffee is delicious too.

Business Response on Google Apr 9th, 2024
Thank you so much for your feedback Carly! We appreciate your support and look forward to serving you again soon!

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Overall Rating

Overall Rating
( 183 Reviews )
152
7
7
5
12

Write a Review

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