Hours

Saturday:
10:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM

Chamber Rating

3.6 - (160 reviews)
91
11
6
2
50

About
T-Mobile

Visit the T-Mobile store in Charlotte and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 16615 Lancaster Hwy Ste 101 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Contact Info

Brands

  • T-Mobile
  • tmobile

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • FINANCING
  • MASTERCARD
  • SAMSUNGPAY
  • TRAVELERSCHECK
  • VISA

Questions & Answers

Q What is the phone number for T-Mobile?

A The phone number for T-Mobile is: 704-540-1280.


Q Where is T-Mobile located?

A T-Mobile is located at 16615 Lancaster Hwy Ste 101, Charlotte, North Carolina 28277


Q What is the internet address for T-Mobile?

A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-charlotte-nc-28277-9352?utm_source=google&utm_medium=lastmile&utm_campaign=9352


Q How big is T-Mobile?

A T-Mobile employs approximately 20+ people.


Q What days are T-Mobile open?

A T-Mobile is open:
Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM


Q How is T-Mobile rated?

A T-Mobile has a 3.6 Star Rating from 160 reviewers.

Ratings and Reviews
T-Mobile

Overall Rating

Overall Rating
( 160 Reviews )
91
11
6
2
50
Write a Review

Keopraseut Sounraj on Google

image I came in gentlemen look at me like Im dumb. Seems like he was not having a good day. Talking about customer service. Worse customer service Ever. Didnt even greet or ask how can I help you. Nothing!! He deserve to lose his job. His name is Dev.

Business Response on Google Apr 4th, 2024
Hello Keopraseut Sounraj we apologize for your less-than-ideal experience. Our teams should always be courteous, respectful, and professional. Unfortunately, your experience was not at our location here at Ardrey Kell. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit to our store location at 16615 Lancaster Hwy. Please call me (the store manager) at 704.540.1280 if you still need assistance. We will be more than glad to assist you here.

R Viscara on Google

image Absolutely great customer service team from Admir and JP and Manuel. Jp transferred all my old contacts and photos and info from my old phone to my brand new IPhone 15 and even let me hang out while charging the new phone so I was sure everything was working before I left. Super great team of people willing to help a customer be good before he went out the door. Recommend this store.

Business Response on Google Jan 23rd, 2024
Thanks for taking the time to leave us a review! Our team works hard to provide you with awesome service. It's great to hear that Amir, JP and Manny were able to help you out!

Mary Ann Gilbert on Google

image Excellent service


Andrea Weisberg on Google

image My IPhone 12 was damaged by a non functioning / damaged port which caused it not to charge .. was replaced under the Protection 360 plan Once I received it I needed the data transferred from my old defective phone to the replacement one .. Isha Little who has been with T Mobile for over 5 years was the BEST! She explained everything to me & was patient with me with my myriad of questions I had .. she also set me up with T Mobile Internet tower as well ! She is 5 stars for me !!


Kenneth Pignone on Google

image


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Overall Rating

Overall Rating
( 160 Reviews )
91
11
6
2
50

Write a Review

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