Charlotte, NC Outdoor Furniture Store

I'm not much on spreading praise around but in this case it's well deserved. Everyone was friendly, helpful, efficient, and patient helping me through unfamiliar territor ... more

The kitchen area was being renovated, which is one of the reasons we went. I wish they would have put that info on their website.

Delivery guys were great!!!

Update - After a day + of frustration I did receive an update on the whereabouts of the fireplace insert. A day after that a phone call from the manager. She offered a si ... more

Every time we shop here, its an absolute pleasure to deal with everyone involved with Viridien. Always very knowledgeable, friendly and helpful. Our delivery guys, Brando ... more

We are very pleased with our furniture purchase. The delivery time was fast and Brandon and Leconte did a great job setting everything up and removing all packing.

THAT'S a going out of business sale? The jokes on me for not expecting Pier 1 to be "too expensive" to the final curtain call.

Not a great company...

Greg and David B. Can't say enough great things about these guys. Professional, courteous, down to earth. Peace of mind knowing everything was taking care of through o ... more

lots of items tons of housewares its huge wide aisles, wasnt crowded at all, and staff was pleasant

Not enough communication about the delivery time. I was given a window of 11:30-2:30 but didnt show up until 3:15. Would have appreciated a heads up that they were runnin ... more

Sorry to you are going out of business at this location. Love Pier 1 and their candles...

Excellent customer service from their team.

Great place to buy your patio furniture...a bit pricey, but a better selection

Awesome prices & Large selection! Definitely recommend

Worst experience ever. Never buy any restaurant equipment from here. First they will sell you open box items at full retail, then when you try to return it, they wont acc ... more

We shop at Ballard often and my wife loves the style. Recently we ran into a customer service issue and Jefferson, the manager at the Charlotte NC store, was very helpful ... more

Exceptional service and relatable sales staff. Clean and inviting showroom. Very good experience.

Visited the store today to look at Herman Miller chairs and had a wonderful experience. I was greeted by Star who helped guide me through some chair options. The other la ... more

Pete was extremely helpful, we couldnt have been happier with the help he provided us. Hes the best salesman weve worked with for furniture or anything else really. Our s ... more

I recently had the pleasure of working with Reggie and it was an exceptional experience. His expertise in helping me find the perfect furniture pieces for my home was out ... more

Very nice high quality furniture. Great staff and fun to work with. Had a great experience and what we bought was very expensive. Weve had the sectional for about a month ... more

Bought XO gas grill from here, suggested by Wayne, and installed by Tray. Very pleasant experience all the way through (service, install & equipment all top notch). And ... more

Jacob Rocks!!!! I went shopping for a Ninja Creami and was greeted by the kindest and most helpful human being. Between the great customer service interaction and underst ... more

Im glad I finally got the Swedish retail experience that is IKEA. It was interesting to walk through all the displays (emphasis on walk). This place is massive! I did not ... more

Great selection of furniture at even better prices

Very tasteful, good quality, often overpriced furniture - but they do have some decent sales. I don't like putting together furniture and the fact that UPS dumps large bo ... more

Courteous staff, sale prices, nice smell, fully accessible mall area.

Worst customer service I've ever experienced. They totally screwed up my orders and not one apology. I canceled $10,000 worth of appliances, they really didn't give a duc ... more

Peggy was very helpful in answering our questions, as well as letting us browse the store at our leisure and not hovering all over us. We purchased several items and we ... more

This Pottery Barn store carries beautiful high end furniture and housewares. I went shopping with my mom and when we entered the store nobody greeted us or ask if we need ... more