Visit the T-Mobile store in Charlotte and discover Americaâ€™s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If youâ€™re interested in joining the Un-carrier, our staff at 12194 Johnston Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.
Questions & Answers
Q What is the phone number for T-Mobile?
A The phone number for T-Mobile is: 704-708-4416.
Q Where is T-Mobile located?
A T-Mobile is located at 12194 Johnston Rd #100, Charlotte, North Carolina 28277
Q What is the internet address for T-Mobile?
A The website (URL) for T-Mobile is: https://www.t-mobile.com/store-locator/nc/charlotte/johnston-rd-copper-way?y_source=1_MTcwMTMyNDMtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D
Q What days are T-Mobile open?
A T-Mobile is open:
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 8:00 PM
Q How is T-Mobile rated?
A T-Mobile has a 3.6 Star Rating from 107 reviewers.
Ratings and Reviews
Overall Rating( 107 Reviews )
Scott Mallekoote on Google
Lavonte Jackson is absolutley fabulous!! Several times we've been in this store and he is always fantastic! Today my wife had a voice mail issue that he had handled in minutes and always knowledgeable and super friendly.
KMD on Google
Employees care more about gossiping over their most recent robbery than helping customers. I was told they were busy and would be with me in a few as they continued to talk about the robbery. After standing there for 5 more minutes, I just walked out. No one stopped me. No one said a word. Just let me walk out.
Im sorry this happened to you but its very unprofessional to continue to talk to others while clearly ignoring you have customers.
If you choose to work in the customer service industry then serve your customers. You can talk about the incident at lunch or when you dont have customers in the store
Your store also wreaks of cigarettes.
Stephanie Rez on Google
(Translated by Google) They are extremely sweet and helped me so much. I'm glad they speak Spanish here. I felt super comfortable.
Son extremadamente dulces y me ayudaron tanto. Me alegro que hablan espaol aqu. Me sent super cmoda.
stacey on Google
(Translated by Google) My experience was quick and easy, I loved that the store was big and very clean. They have a great selection of phones to choose from as well. I was very happy that someone could help me in Spanish.
Mi experiencia fue rpida y fcil, me encant que la tienda fuera grande y muy limpia. tienen una gran seleccin de telfonos para elegir tambien. Estaba muy feliz de que alguien pudiera ayudarme en espaol.
Sebastian Tavarez on Google
(Translated by Google) How lucky I was to find a tmobile store where Spanish is spoken. Very good service and very friendly.
Que suerte tuve de encontrar una tienda de tmobile donde se habla espaol. Muy buen servicio y muy amigables.