Chamber of Commerce

      T-Mobile Authorized Retailer

      ( 282 Reviews )

      T-Mobile Authorized Retailer
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      Hours

      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 9:00 PM
      Tuesday:
      10:00 AM - 9:00 PM
      Wednesday:
      10:00 AM - 9:00 PM
      Thursday:
      10:00 AM - 9:00 PM
      Friday:
      10:00 AM - 9:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.4 - (282 reviews)
      225
      11
      4
      9
      33
      Read Our 282 Reviews

      Chamber Rating

      Verified Member
      4.4 - (282 reviews)
      225
      11
      4
      9
      33
      › ‹
      • domingo gomez gonzalez


        Jan 2nd, 2025

      • Man Ivey

        I think her name starts with a q she is very nice and patious give her more money
        Nov 30th, 2024

      • Felicia Moore

        It is now going in the second month that my internet is not workingmany phones and many different people to talk to we are going to do thiswe are going to do that nothing done oh but I did receive a once you receive your new modem, you will need to return the old one within 7 days or we will charge your account. The new modem should be there in 3 days.its been 7.my question is do I or should I be able to charge T mobiles accountoh and at first I had be checking on me and my service like they said they would.I quest they ran out of excuses because no one has called for weeksand whats even more upsetting is my son has called just as many times as I have.and yet no results..I want the results you get when you dont pay your $10 balance on your phone bill and the turn that sucker off..Everyone was so nice in the store a year ago when we got our services and weve had an entire year of horrible serviceLord why? Why are situations you could get fired for 30years agoNOW NORMAL? Why? I guess I will go to bed on this Friday night that I was planning to watch a good movie after a long day at work.because my internet Sucks.
        Nov 18th, 2024

      • Shelly Castro

        Awful experience. I went in there yesterday to upgrade my iPhone. Some Spanish lady was busy talking about coffee drinks and held on to my ID longer than normal. All she kept quoting some outrageous prices without explaining what I would be paying for. Then she had the nerve to tell her coworker while I was standing there in a very rude manner to take over because she knew she was in the wrong. This definitely outraged me because no matter how hard or situation is you still give good customer service.. not at this location. Gotta do better especially for loyal customers that have been with the company for years
        Oct 31st, 2024

      • Onofre Linhares Honda

        I went to get a quote to buy an iPhone 15 Pro. Very well attended by Victoria who gave me a lot of attention and expedited my credit.
        Aug 21st, 2024

      Read Our 282 Reviews

      About
      T-Mobile Authorized Retailer

      Explore the power of 5G at our T-Mobile Authorized Retailer located at 5025 N Tryon St, Charlotte, NC. Discover great deals on the latest devices like the iPhone 16 and Galaxy S25. Our Retail Sales team is here to help with expert advice, activations, and accessories. Visit us today or call (704) 596-5446 to get started with next-gen connectivity.

      Contact Info

      Brands

      • T-Mobile
      • tmobile

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile Authorized Retailer?

      A The phone number for T-Mobile Authorized Retailer is: (704) 596-5446.

      Q Where is T-Mobile Authorized Retailer located?

      A T-Mobile Authorized Retailer is located at 5025 N Tryon St, Charlotte, North Carolina 28213

      Q What is the internet address for T-Mobile Authorized Retailer?

      A The website (URL) for T-Mobile Authorized Retailer is: https://www.t-mobile.com/stores/bd/t-mobile-charlotte-nc-28213-2062

      Q How big is T-Mobile Authorized Retailer?

      A T-Mobile Authorized Retailer employs approximately 20+ people.

      Q What days are T-Mobile Authorized Retailer open?

      A T-Mobile Authorized Retailer is open:
      Saturday: 10:00 AM - 9:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 9:00 PM
      Tuesday: 10:00 AM - 9:00 PM
      Wednesday: 10:00 AM - 9:00 PM
      Thursday: 10:00 AM - 9:00 PM
      Friday: 10:00 AM - 9:00 PM

      Q How is T-Mobile Authorized Retailer rated?

      A T-Mobile Authorized Retailer has a 4.4 Star Rating from 282 reviewers.

      Hours

      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 9:00 PM
      Tuesday:
      10:00 AM - 9:00 PM
      Wednesday:
      10:00 AM - 9:00 PM
      Thursday:
      10:00 AM - 9:00 PM
      Friday:
      10:00 AM - 9:00 PM

      Ratings and Reviews
      T-Mobile Authorized Retailer

      Overall Rating

      Overall Rating
      ( 282 Reviews )
      225
      11
      4
      9
      33
      Write a Review

      domingo gomez gonzalez on Google

      image

      Man Ivey on Google

      image I think her name starts with a q she is very nice and patious give her more money

      Felicia Moore on Google

      image It is now going in the second month that my internet is not workingmany phones and many different people to talk to we are going to do thiswe are going to do that nothing done oh but I did receive a once you receive your new modem, you will need to return the old one within 7 days or we will charge your account. The new modem should be there in 3 days.its been 7.my question is do I or should I be able to charge T mobiles accountoh and at first I had be checking on me and my service like they said they would.I quest they ran out of excuses because no one has called for weeksand whats even more upsetting is my son has called just as many times as I have.and yet no results..I want the results you get when you dont pay your $10 balance on your phone bill and the turn that sucker off..Everyone was so nice in the store a year ago when we got our services and weve had an entire year of horrible serviceLord why? Why are situations you could get fired for 30years agoNOW NORMAL? Why? I guess I will go to bed on this Friday night that I was planning to watch a good movie after a long day at work.because my internet Sucks.

      Shelly Castro on Google

      image Awful experience. I went in there yesterday to upgrade my iPhone. Some Spanish lady was busy talking about coffee drinks and held on to my ID longer than normal. All she kept quoting some outrageous prices without explaining what I would be paying for. Then she had the nerve to tell her coworker while I was standing there in a very rude manner to take over because she knew she was in the wrong. This definitely outraged me because no matter how hard or situation is you still give good customer service.. not at this location. Gotta do better especially for loyal customers that have been with the company for years

      Business Response on Google Oct 13th, 2024
      Hello, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!


      Onofre Linhares Honda on Google

      image I went to get a quote to buy an iPhone 15 Pro. Very well attended by Victoria who gave me a lot of attention and expedited my credit.

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      Overall Rating

      Overall Rating
      ( 282 Reviews )
      225
      11
      4
      9
      33

      Write a Review

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